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The Kindness Revolution

Author: Ed Horrell

Publisher: Amacom Books

Published: 2006

Total Pages: 234

ISBN-13: 9780814429563

Re-energize your company's customer service--and inspire greater customer loyalty--using the power of kindness. Despite what some may think, the war against bad customer service will not be won on the front lines by changing specific techniques and processes at the customer contact level. Rather, it's a culture of kindness and consideration--up and down the entire organization--that fundamentally changes employee attitudes toward customers. It's what makes the difference between a short-term relationship and long-term customer loyalty. Based on extensive research and featuring real-life examples from companies known for their outstanding customer service such as L.L. Bean, FedEx, and Chick-fil-A, The Kindness Revolution examines how eliminating indifference in the workplace from the top down helps fuel unbelievably positive customer interactions. The book shows readers what "kind" companies have in common--a widespread culture of dignity, respect, courtesy, and kindness--and how to replicate it at their own organization. Inspiring and practical, The Kindness Revolution shows readers how to take the critical step toward truly outstanding--and self-perpetuating--customer service.

The Kindness Cure

Author: Tara Cousineau

Publisher: New Harbinger Publications

Published: 2018-02-02

Total Pages: 246

ISBN-13: 1626259712

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It’s time for a kindness revolution. In The Kindness Cure, psychologist Tara Cousineau draws on cutting-edge research in psychology and neuroscience to show how simple practices of kindness—for ourselves, for others, and for our world—can dissolve our feelings of fear and indifference, and open us up to a life of profound happiness. Compassion for ourselves and others is our birthright as humans—hardwired into our DNA and essential to our happiness. But in our fast-paced, technical savvy and hyper competitive world, it may come as no surprise that rates of narcissism have risen, while empathy levels have declined. We now find ourselves in a “cool to be cruel” culture where it’s easy to feel disillusioned and dejected in our hearts, homes, and communities. So, how can we reverse this malady of meanness and make kindness and compassion an imperative? The Kindness Cure draws on the latest social and scientific research to reveal how the seemingly “soft skills” of kindness, cooperation, and generosity are fundamental to our survival as a species. In fact, it’s our prosocial abilities that put us at the head of the line. Blended with moving case studies and clinical anecdotes, Cousineau offers practical ways to rekindle kindness from the inside out. We are wired to care. The very existence of our human species evolved because of an intricate physiology built for empathy, compassion, and cooperation. Yet we have an epidemic of loneliness, indifference, and cruelty, and we see these destructive trends on a daily basis in our families, schools, neighborhoods, and workplaces. This important book teaches effective skills in compassion, mindfulness, and social and emotional learning, and reveals successful social policy initiatives in empathy taking place that inform everything from family life to education to the workplace. Kindness has the exponential power to renew relationships and transform how we think, feel, and behave in the world. Will you be a part of the revolution?

Kindness Boomerang

Author: Orly Wahba

Publisher: Macmillan

Published: 2017-01-03

Total Pages: 383

ISBN-13: 125006693X

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The first book by the creator of the Kindness Boomerang video (more than 20,000,000 views on YouTube) shows readers how to make kindness something they can practice every day.

Why We Revolt

Author: Victor Montori

Publisher: Rosetta Books

Published: 2020-09-29

Total Pages: 164

ISBN-13: 0795352956

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The Mayo Clinic physician and founder of The Patient Revolution offers a “thoroughly convincing. . . call to action for medical industry reform” (Kirkus). Winner of the 2018 PenCraft Award for Literary Excellence, Why We Revolt exposes the corruption and negligence that are endemic in America’s healthcare system—and offers a blueprint for revolutionizing patient care across the country. Through a series of essays and first-hand accounts, Dr. Victor M. Montori demonstrates how the system has been increasingly exploited and industrialized, putting profit before patients. As costs soar, the United States continues to fall behind other countries on patient outcomes. Offering concrete, direct actions we can take to bring positive change to the healthcare system, Why We Revolt is an inspiring call-to-action for physicians, policymakers, and patients alike. Dr. Montori shows how we can work together to create a system that offers tailored healthcare in a kind and careful way. All proceeds from Why We Revolt go directly to Patient Revolution, a non-profit organization founded by Dr. Montori that empowers patients, caregivers, community advocates, and clinicians to rebuild our healthcare system.

A Revolution in Kindness

Author: Anita Roddick

Publisher: ARP Press

Published: 2003

Total Pages: 187

ISBN-13: 9780954395919

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Roddick, author, Body Shop founder and campaigner for social justice, brings together a wide variety of voices speaking on the subject of kindness. Entertainers, philosophers, political prisoners, writers, fashion designers, and rock n' rollers are all represented, along with poignant thoughts from the invisible, homeless, and disenfranchised.

The kindness revolution

Author: Hugh Mackay

Publisher:

Published:

Total Pages: 0

ISBN-13:

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The Kindness Revolution Take The Challenge

Author: Yikrat Anna

Publisher: Blurb

Published: 2024-02-21

Total Pages: 0

ISBN-13:

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"The Kindness Revolution Take The Challenge" is an empowering guide that beckons individuals to be architects of positive change in a world often yearning for compassion and connection. This book serves as your invitation to join a global movement - a revolution built on the foundation of kindness and the belief that small, intentional acts can create a significant impact. This challenge is more than a collection of suggestions; it's a transformative journey. Each page is an entry into a realm where kindness is a powerful currency, and every act, no matter how modest, contributes to a revolutionary wave of positive change. From brightening a stranger's day to fostering connections within your community, this guide is a comprehensive roadmap to becoming a force for good. As you navigate through "The Kindness Revolution," discover the joy and fulfillment that comes from spreading warmth and empathy. The challenges presented are designed to be accessible yet impactful, allowing individuals from all walks of life to participate and contribute to a global movement that transcends boundaries. Are you ready to be a revolutionary for kindness? "The Kindness Revolution Take The Challenge" is your manual for creating positive change on a personal and global scale. Open its pages, embrace the challenges, and become an integral part of a movement that aims to redefine our collective interaction with the world. Together, let's embark on this transformative journey, one act of kindness at a time, and be a beacon of compassion in a world that can always use a little more warmth and understanding.

Acts of Kindness

Author: Meladee McCarty

Publisher: HCI

Published: 1996-10-01

Total Pages: 0

ISBN-13: 9781558742956

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If you're concerned about the lack of caring in today's society, here's your chance to support the Kindness Revolution .In this delightful book, you'll find ideas to help make a gentle difference. It presents just about everything you'll need to know to perform intentional acts of kindness for your family, friends, coworkers, schoolmates, strangers, people in need--even the environment! You'll begin with basic ground rules to help you make sure that you're not violating anyone's boundaries and that your acts of kindness will have the desired effect. Following are more than 100 uplifting ideas that will help you--and others--experience joy and a sense of connection. You'll never run out of ways to spread sunshine with this marvelous compendium of kind and thoughtful things to do.

Call to Arms

Author: Chris Bratseth

Publisher:

Published: 2005

Total Pages: 314

ISBN-13: 9781550227017

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"... after reading [the] first-person accounts in this book I feel as if someone has opened a door and let me in, helped me see 'what it was really like.' This book magically allows me to feel I was there for all of it. It will do the same for you." -- Catherine Ryan Hyde, author, Pay It Forward "A delightfully inspirational book about the power of a small band of people to make a big difference. Read it and help our world become a better place." -- Robin Sharma, author, The Monk Who Sold His Ferrari and The Saint, The Surfer and The CEO "Virtual angels."--Elle This candid and inspirational account of the numerous acts of kindness performed by the Kindness Crew provides readers with ways to start their own kindness movement by showing them how to put the kindness philosophy into action. The crew explores cross-cultural, cross-generational, and corporate kindness as well as the power of one, kindness on the street, and extreme acts of kindness. The Extreme Kindness Tour shares heartwarming stories, testimonials, and photographs. An extensive resources section contains lists of recommended books, websites, and activities for people looking to start or join a kindness movement in their own community.