Explainable AI and User Experience. Prototyping and Evaluating an UX-Optimized XAI Interface in Computer Vision

Explainable AI and User Experience. Prototyping and Evaluating an UX-Optimized XAI Interface in Computer Vision PDF

Author: Georg Dedikov

Publisher: GRIN Verlag

Published: 2023-05-16

Total Pages: 157

ISBN-13: 3346873854

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Master's Thesis from the year 2023 in the subject Computer Science - SEO, Search Engine Optimization, grade: 1,0, University of Regensburg (Professur für Wirtschaftsinformatik, insb. Internet Business & Digitale Soziale Medien), language: English, abstract: This thesis presents a toolkit of 17 user experience (UX) principles, which are categorized according to their relevance towards Explainable AI (XAI). The goal of Explainable AI has been widely associated in literature with dimensions of comprehensibility, usefulness, trust, and acceptance. Moreover, authors in academia postulate that research should rather focus on the development of holistic explanation interfaces instead of single visual explanations. Consequently, the focus of XAI research should be more on potential users and their needs, rather than purely technical aspects of XAI methods. Considering these three impediments, the author of this thesis derives the assumption to bring valuable insights from the research area of User Interface (UI) and User Experience design into XAI research. Basically, UX is concerned with the design and evaluation of pragmatic and hedonic aspects of a user’s interaction with a system in some context. These principles are taken into account in the subsequent prototyping of a custom XAI system called Brain Tumor Assistant (BTA). Here, a pre-trained EfficientNetB0 is used as a Convolutional Neural Network that can divide x-ray images of a human brain into four classes with an overall accuracy of 98%. To generate factual explanations, Local Interpretable Model-agnostic Explanations are subsequently applied as an XAI method. The following evaluation of the BTA is based on the so-called User Experience Questionnaire (UEQ) according to Laugwitz et al. (2008), whereby single items of the questionnaire are adapted to the specific context of XAI. Quantitative data from a study with 50 participants in each control and treatment group is used to present a standardized way of quantifying the dimensions of Usability and UX specifically for XAI systems. Furthermore, through an A/B test, evidence is presented that visual explanations have a significant (α=0.05) positive effect on the dimensions of attractiveness, usefulness, controllability, and trustworthiness. In summary, this thesis proves that explanations in computer vision not only have a significantly positive effect on trustworthiness, but also on other dimensions.

Advances in Usability and User Experience

Advances in Usability and User Experience PDF

Author: Tareq Ahram

Publisher: Springer

Published: 2017-06-22

Total Pages: 711

ISBN-13: 3319604929

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This book focuses on emerging issues in usability, interface design, human computer interaction and user experience, with a special emphasis on the research aimed at understanding human-interaction and usability issues with products, services and systems for improved experience. It covers modeling as well as innovative design concepts, with a special emphasis to user-centered design, and design for special populations, particularly the elderly. Virtual reality, digital environments, heuristic evaluation and feedback of devices’ interfaces (visual and haptic) are also among the topics covered in this book. Based on the AHFE 2017 Conference on Usability & User Experience, held on July 17-21, 2017, in Los Angeles, California, USA, the book describes new findings, research methods and user-centered evaluation approaches.

Measuring the User Experience

Measuring the User Experience PDF

Author: Bill Albert

Publisher: Newnes

Published: 2013-05-23

Total Pages: 320

ISBN-13: 0124157920

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Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience

Artificial Intelligence in HCI

Artificial Intelligence in HCI PDF

Author: Helmut Degen

Publisher: Springer Nature

Published: 2022-05-14

Total Pages: 623

ISBN-13: 3031056434

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This book constitutes the refereed proceedings of the Third International Conference on Artificial Intelligence in HCI, AI-HCI 2022, which was held as part of HCI International 2022 and took place virtually during June 26 – July 1, 2022. A total of 1271 papers and 275 posters included in the 39 HCII 2022 proceedings volumes. AI-HCI 2022 includes a total of 39 papers; they are grouped thematically as follows: Human-Centered AI; Explainable and Trustworthy AI; UX Design and Evaluation of AI-Enabled Systems; AI Applications in HCI.

Design, User Experience, and Usability. User Experience in Advanced Technological Environments

Design, User Experience, and Usability. User Experience in Advanced Technological Environments PDF

Author: Aaron Marcus

Publisher: Springer

Published: 2019-07-10

Total Pages: 530

ISBN-13: 3030235416

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The four-volume set LNCS 11583, 11584, 11585, and 11586 constitutes the proceedings of the 8th International Conference on Design, User Experience, and Usability, DUXU 2019, held as part of the 21st International Conference, HCI International 2019, which took place in Orlando, FL, USA, in July 2019. The total of 1274 papers and 209 posters included in the 35 HCII 2019 proceedings volumes was carefully reviewed and selected from 5029 submissions. DUXU 2019 includes a total of 167 regular papers, organized in the following topical sections: design philosophy; design theories, methods, and tools; user requirements, preferences emotions and personality; visual DUXU; DUXU for novel interaction techniques and devices; DUXU and robots; DUXU for AI and AI for DUXU; dialogue, narrative, storytelling; DUXU for automated driving, transport, sustainability and smart cities; DUXU for cultural heritage; DUXU for well-being; DUXU for learning; user experience evaluation methods and tools; DUXU practice; DUXU case studies.

Design, User Experience, and Usability. Interaction Design

Design, User Experience, and Usability. Interaction Design PDF

Author: Aaron Marcus

Publisher: Springer Nature

Published: 2020-07-10

Total Pages: 619

ISBN-13: 3030497135

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This book constitutes the refereed proceedings of the 9th International Conference on Design, User Experience, and Usability, DUXU 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020, in Copenhagen, Denmark, in July 2020. The conference was held virtually due to the COVID-19 pandemic. From a total of 6326 submissions, a total of 1439 papers and 238 posters has been accepted for publication in the HCII 2020 proceedings. The 40 papers included in this volume were organized in topical sections on UX design methods, tools and guidelines, interaction design and information visualization, and emotional design.

Design, User Experience, and Usability. Theory, Methods, Tools and Practice

Design, User Experience, and Usability. Theory, Methods, Tools and Practice PDF

Author: Aaron Marcus

Publisher: Springer

Published: 2011-06-18

Total Pages: 740

ISBN-13: 3642216757

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The two-volume set LNCS 6769 + LNCS 6770 constitutes the proceedings of the First International Conference on Design, User Experience, and Usability, DUXU 2011, held in Orlando, FL, USA in July 2011 in the framework of the 14th International Conference on Human-Computer Interaction, HCII 2011, incorporating 12 thematically similar conferences. A total of 4039 contributions was submitted to HCII 2011, of which 1318 papers were accepted for publication. The total of 154 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in the book. The papers are organized in topical sections on DUXU theory, methods and tools; DUXU guidelines and standards; novel DUXU: devices and their user interfaces; DUXU in industry; DUXU in the mobile and vehicle context; DXU in Web environment; DUXU and ubiquitous interaction/appearance; DUXU in the development and usage lifecycle; DUXU evaluation; and DUXU beyond usability: culture, branding, and emotions.

Advances in Usability, User Experience and Assistive Technology

Advances in Usability, User Experience and Assistive Technology PDF

Author: Tareq Z. Ahram

Publisher: Springer

Published: 2018-06-27

Total Pages: 1018

ISBN-13: 3319949470

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This book focuses on emerging issues in usability, interface design, human–computer interaction, user experience and assistive technology. It highlights research aimed at understanding human interaction with products, services and systems, and focuses on finding effective approaches for improving user experience. It also discusses key issues in designing and providing assistive devices and services to individuals with disabilities or impairment, to assist mobility, communication, positioning, environmental control and daily living. The book covers modelling as well as innovative design concepts, with a special emphasis on user-centered design, and design for specific populations, particularly the elderly. Virtual reality, digital environments, heuristic evaluation and forms of device interface feedback of (e.g. visual and haptic) are also among the topics covered. Based on the AHFE 2018 Conference on Usability & User Experience and the AHFE 2018 Conference on Human Factors and Assistive Technology, held on July 21–25, 2018, in Orlando, Florida, USA, this book reports on cutting-edge findings, research methods and user-centred evaluation approaches.

Advances in Usability and User Experience

Advances in Usability and User Experience PDF

Author: Tareq Ahram

Publisher: Springer

Published: 2019-06-12

Total Pages: 982

ISBN-13: 3030191354

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This book focuses on emerging issues in usability, interface design, human–computer interaction, user experience and assistive technology. It highlights research aimed at understanding human interaction with products, services and systems, and focuses on finding effective approaches for improving user experience. It also discusses key issues in designing and providing assistive devices and services to individuals with disabilities or impairment, to assist mobility, communication, positioning, environmental control and daily living. The book covers modelling as well as innovative design concepts, with a special emphasis on user-centered design, and design for specific populations, particularly the elderly. Virtual reality, digital environments, heuristic evaluation and forms of device interface feedback of (e.g. visual and haptic) are also among the topics covered. Based on the both the AHFE 2019 Conference on Usability & User Experience and the AHFE 2019 Conference on Human Factors and Assistive Technology, held on July 24-28, 2019, Washington D.C., USA, this book reports on cutting-edge findings, research methods and user-centred evaluation approaches.

Explainable AI: Interpreting, Explaining and Visualizing Deep Learning

Explainable AI: Interpreting, Explaining and Visualizing Deep Learning PDF

Author: Wojciech Samek

Publisher: Springer Nature

Published: 2019-09-10

Total Pages: 435

ISBN-13: 3030289540

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The development of “intelligent” systems that can take decisions and perform autonomously might lead to faster and more consistent decisions. A limiting factor for a broader adoption of AI technology is the inherent risks that come with giving up human control and oversight to “intelligent” machines. For sensitive tasks involving critical infrastructures and affecting human well-being or health, it is crucial to limit the possibility of improper, non-robust and unsafe decisions and actions. Before deploying an AI system, we see a strong need to validate its behavior, and thus establish guarantees that it will continue to perform as expected when deployed in a real-world environment. In pursuit of that objective, ways for humans to verify the agreement between the AI decision structure and their own ground-truth knowledge have been explored. Explainable AI (XAI) has developed as a subfield of AI, focused on exposing complex AI models to humans in a systematic and interpretable manner. The 22 chapters included in this book provide a timely snapshot of algorithms, theory, and applications of interpretable and explainable AI and AI techniques that have been proposed recently reflecting the current discourse in this field and providing directions of future development. The book is organized in six parts: towards AI transparency; methods for interpreting AI systems; explaining the decisions of AI systems; evaluating interpretability and explanations; applications of explainable AI; and software for explainable AI.