-PDF Download- Airport Marketing EBOOK

Airport Marketing

Author: Nigel Halpern

Publisher: Routledge

Published: 2021-11-04

Total Pages: 542

ISBN-13: 1000466485

This accessible, up-to-date, comprehensive, and in-depth textbook introduces students and practitioners to the principles and practice of airport marketing as well as the major changes and future marketing challenges facing the airport sector. It applies principles of marketing within the airport industry, and examines airport marketing and its environment, how to define and measure the market for airport services, airport strategic marketing planning and individual elements of the airport marketing mix (product, price, distribution and promotion). The book integrates key elements of marketing theory with airport marketing in practice. Each chapter contains extensive industry examples for different types of airports from around the world to build on the theoretical base of the subject and show real-life applications. This new second edition has been updated to include: New and expanded content on branding and the passenger experience, marketing partnerships, engagement marketing and customer relationship management. Three brand new chapters on digital marketing, marketing for a more sustainable future, and crisis communications and marketing, in light of the Covid-19 pandemic. New, global case studies and examples throughout. This comprehensive textbook written by two airport marketing experts will be essential reading for air transport students and future managers.

Airport Marketing

Author: David Jarach

Publisher: Routledge

Published: 2017-03-02

Total Pages: 139

ISBN-13: 1351959654

DOWNLOAD EBOOK →

Airport Marketing examines the management vision of airport marketing in the post-September 11th environment, presenting in-depth analysis of current airport management practices for both aviation and non-aviation-related activities. The 'aviation-related activities' section covers how an airport as a company develops its own marketing relationship with carriers and, in a broader sense, with all actors within the air transport pipeline, with the aim of increasing the number of intermediate clients consistent with its chosen positioning. The 'non-aviation-related' section, by contrast, focuses on how best-in-class airports have been developing new powers of attraction to customers in their regions, well beyond the simple concept of airport retailing, by use of the so-called 'commercial airport' model. Finally, the impact of September 11th is shown in terms of increased security measures and the future of the aviation industry as a whole. An analysis of worldwide airport industry is provided in the final chapter. Airport Marketing is essential reading for airport managers, government agencies, airlines, consultants, contributors, advisors and sub-contractors to this industry, as well as both undergraduate and graduate level aviation students.

Marketing Guidebook for Small Airports

Author: Lois S. Kramer

Publisher: Transportation Research Board

Published: 2010

Total Pages: 187

ISBN-13: 0309118182

DOWNLOAD EBOOK →

This guidebook will help airport managers with small or minimal budgets to develop a marketing program for their general aviation or commercial service airport. The Guidebook discusses the basics of marketing, takes the reader through the process of developing and implementing a plan, presents approaches to marketing and public relations, provides worksheets and concludes with a selection of instructive case studies. The Guidebook provides ideas about how to regularly communicate with tenants and the community, how to effectively position the airport in the region, and how to develop and retain airport activity. Airport managers and those responsible for marketing and working with communities will find many useful worksheets and tools to assess their individual situation, set goals, and select from low cost strategies to deliver their message. This well-researched guidebook, with its easy to use techniques and worksheets along with real-world examples, will help those in the airport community to create and sustain a positive and persuasive airport identity and message.

Ideas, Influence, and Income

Author: Tanya Hall

Publisher: Greenleaf Book Group

Published: 2018-05-27

Total Pages: 224

ISBN-13: 1626345155

DOWNLOAD EBOOK →

A comprehensive guide to writing, publishing, and launching your book—and monetizing your content Are you considering writing a book to boost your visibility and credibility? Or just trying to figure out how to use the book you already have to build more influence and income? No matter where you are in the process, Ideas, Influence, and Income is your field guide to using a strategic and successful publishing experience as the groundwork for a larger plan to monetize your content. Designed for experts and thought leaders and written by Greenleaf Book Group CEO Tanya Hall, this book will teach you how to • Get clarity on your message and audience • Develop your manuscript and choose a publishing option • Build your author platform and presence through social media, publicity, influencer marketing, and partnerships • Launch your book with the bang that it deserves • Use the content you’ve developed to create new income streams beyond the book These are the tools and strategies Hall has used to launch the 1000+ titles represented by Greenleaf Book Group, an independent publishing company that has made the Inc 500/5000 Fastest Growing Companies in America list seven times. A book is the holy grail of content marketing, and approaching it strategically from the outset ensures a return on the time, energy, and money behind it. Ideas, Influence, and Income is a must-have resource for authors seeking a smarter way to get the most out of publishing.

Managing Airports

Author: Anne Graham

Publisher: Routledge

Published: 2008-10-29

Total Pages: 360

ISBN-13: 1136437770

DOWNLOAD EBOOK →

Managing Airports presents a comprehensive and cutting-edge insight into today’s international airport industry. Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport. Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues. Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.

Guidebook for Developing General Aviation Airport Business Plans

Author: National Research Council (U.S.). Transportation Research Board

Publisher: Transportation Research Board National Research

Published: 2012

Total Pages: 182

ISBN-13:

DOWNLOAD EBOOK →

Ch. 1. Introduction -- ch. 2. Airport business plan -- ch. 3. Airport business planning process -- ch. 4. Preparing the elements of an airport business plan -- ch. 5. Implementation -- ch. 6. Airport and market -- ch. 7. Organization -- ch. 8. Operations -- ch. 9. Marketing -- ch. 10. Aviation products, services, and facilities -- ch. 11. Financial -- Glossary of terms and acronyms -- Bibliography.

Resource Manual for Airport In-terminal Concessions

Author:

Publisher: Transportation Research Board

Published: 2011

Total Pages: 269

ISBN-13: 0309213533

DOWNLOAD EBOOK →

'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.

European Airport Retailing: Growth Strategies for the New Millennium

Author: P. Freathy

Publisher: Springer

Published: 1998-07-13

Total Pages: 211

ISBN-13: 0230371167

DOWNLOAD EBOOK →

The retail sector has undergone a major structural transformation in the past fifteen years and one aspect has been the enormous growth in airport retailing which now represents one of the major methods of profit generation for the airport authorities. With this trend set to continue, retailing will increasingly represent an important aspect of future airport development. In European Airport Retailing the authors set out to examine the contemporary and future developments in airport retailing, both from a strategic and operational perspective. Including coverage of both tax free and duty paid retailing, the book looks at such issues as retail marketing; location and design; supply chain relationships and human resource issues.

A Week at the Airport

Author: Alain De Botton

Publisher: Emblem Editions

Published: 2010-09-21

Total Pages: 113

ISBN-13: 0771026285

DOWNLOAD EBOOK →

The bestselling author of The Architecture of Happiness and The Art of Travel spends a week at an airport in a wittily intriguing meditation on the "non-place" that he believes is the centre of our civilization. In the summer of 2009, Alain de Botton was invited by the owners of Heathrow airport to become their first ever writer-in-residence. Given unprecedented, unrestricted access to wander around one of the world's busiest airports, he met travellers from all over the globe, and spoke with everyone from baggage handlers to pilots, and senior executives to the airport chaplain. Based on these conversations he has produced this extraordinary meditation on the nature of travel, work, relationships, and our daily lives. Working with the renowned documentary photographer Richard Baker, he explores the magical and the mundane, and the interactions of travellers and workers all over this familiar but mysterious "non-place," which by definition we are eager to leave. Taking the reader through departures, "air-side," and the arrivals hall, de Botton shows with his usual combination of wit and wisdom that spending time in an airport can be more revealing than we might think.

Airport Interiors

Author: Steve Thomas-Emberson

Publisher: Academy Press

Published: 2007-12-10

Total Pages: 246

ISBN-13:

DOWNLOAD EBOOK →

In the last decade, a great deal of excitement has been generated around the architecture of contemporary airports. It is, however, the inside rather than the outside of airport terminals that have undergone the most substantial design revolution. With increased security, passengers spend an increasing amount of time in airports airside awaiting flights. Airport operators have capitalised on this captive audience, becoming increasingly sophisticated in their provision of facilities, as suppliers of much more than essential amenities and mini shopping malls. Airlines also seek to express their competitive advantage through their lounges and adjacent spaces; and retailers and food and beverage providers are producing attractive, often localised spaces for visitors. The operators are keen to differentiate the quality of their terminals whether it is through pitching at a luxury goods market, with top name brands, or endowing their interior spaces with a unique sense of place. This book is not only one of the first titles to focus on airports’ interior design, but also to realise for both a design and business readership the financial and strategic importance of airport interior design. Airport Interiors features exemplary case studies from all over the world, including: the Malaysian luxury-goods retailer Valiram; duty-free retail in Bangkok’s Suvarnbhumi Airport; the UK restaurant chain Giraffe; leading lounge concepts from Virgin Atlantic; and the innovative airport retail outlets of Chinese brand Shanghai Tang. While providing designers with a unique understanding of business needs, the book also highlights to operators and retailers how high the design bar is set in this competitive field.