The Knowing-doing Gap

The Knowing-doing Gap PDF

Author: Jeffrey Pfeffer

Publisher: Harvard Business Press

Published: 2000

Total Pages: 348

ISBN-13: 9781578511242

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The market for business knowledge is booming as companies looking to improve their performance pour millions of pounds into training programmes, consultants, and executive education. Why then, are there so many gaps between what firms know they should do and waht they actual do? This volume confronts the challenge of turning knowledge about how to improve performance into actions that produce measurable results. The authors identify the causes of this gap and explain how to close it.

Kisses Don't Lie

Kisses Don't Lie PDF

Author: Alexa Darin

Publisher: Alexa Darin

Published: 2023-08-17

Total Pages: 310

ISBN-13: 0996630643

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Bailey Ventura is convinced she’s met Mr. Right when she goes to Las Vegas and is rescued from a defective shower by gorgeous head of casino security, Carter Davis. Charming and swoon-worthy, not to mention an Elvis tribute artist, Carter is just the kind of man Bailey can see herself growing old with. Problem is, she lives in small-town Washington State, while Carter appears content to remain basking in the glow of the ever-flashing neon lights of Sin City. So what does a girl do to keep the relationship going? She wins a sexy red Thunderbird convertible! Bailey has come up with the perfect excuse for inviting Carter to take a road trip with her, and when he readily agrees to accompany her on the drive home, she thinks it’s because he wants to get to know her better. But Carter has an ulterior motive. He’s looking to get a million-dollar diamond out of Las Vegas. Will Carter’s involvement in a jewel heist lead Bailey down the road to heartbreak? Or will Carter choose love over a million-dollar rock?

Stop Spending, Start Managing

Stop Spending, Start Managing PDF

Author: Tanya Menon

Publisher: Harvard Business Review Press

Published: 2016-07-26

Total Pages: 231

ISBN-13: 1625270550

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Stop Wasting Precious Time and Money You have a complex problem at work, and you know the standard solutions: hire a consultant, enlist a superstar employee, have more meetings about it. In short, spend money and hours to dig your way out. But you’ve been down this road before—the so-called solution consumes your time, dollars, and resources, and yet the problem still reappears. There is a way out of this cycle. Organizational researchers Tanya Menon and Leigh Thompson, experts in collaboration and creativity, identify five spending traps that lead to this wasteful “action without traction”: The Expertise Trap: recycling old solutions on current problems The Winner’s Trap: investing additional resources into failing projects The Agreement Trap: avoiding conflict to feel like a team player The Communication Trap: communicating too frequently over too many channels The Macromanagement Trap: assuming your employees don’t need your direction Menon and Thompson combine their own research with other findings in psychology to provide strategies to break these unproductive habits and refine your skills as a manager. From shaping problems in new ways and learning from failure through experimentation, to stimulating productive conflict and structuring coordinated conversations, you can escape these traps and discover the value hidden in your organization—without spending a dime.

Hard Facts, Dangerous Half-Truths, and Total Nonsense

Hard Facts, Dangerous Half-Truths, and Total Nonsense PDF

Author: Jeffrey Pfeffer

Publisher: Harvard Business Press

Published: 2006-02-14

Total Pages: 288

ISBN-13: 1422154580

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The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management “wisdom” isn’t wise at all—but, instead, flawed knowledge based on “best practices” that are actually poor, incomplete, or outright obsolete. Worse, legions of managers use this dubious knowledge to make decisions that are hazardous to organizational health. Jeffrey Pfeffer and Robert I. Sutton show how companies can bolster performance and trump the competition through evidence-based management, an approach to decision-making and action that is driven by hard facts rather than half-truths or hype. This book guides managers in using this approach to dismantle six widely held—but ultimately flawed—management beliefs in core areas including leadership, strategy, change, talent, financial incentives, and work-life balance. The authors show managers how to find and apply the best practices for their companies, rather than blindly copy what seems to have worked elsewhere. This practical and candid book challenges leaders to commit to evidence-based management as a way of organizational life—and shows how to finally turn this common sense into common practice.

Airline e-Commerce

Airline e-Commerce PDF

Author: Michael Hanke

Publisher: Routledge

Published: 2016-05-20

Total Pages: 611

ISBN-13: 1317336984

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From the few tickets that were sold by Alaska Airlines and former British Midland in December 1995 via the industry’s first airline booking engine websites, global online travel has grown to generate today more than half a trillion dollars in annual revenue. This development has brought significant changes to the airline business, travel markets, and consumers. Today, airlines worldwide not only use e-commerce for online marketing and selling but also as a platform to offer unique services and capabilities that have no counterpart in the physical world. This book is an in-depth introduction to airline e-commerce. It covers a broad scope of areas that are essential to an airline’s ongoing digital transformation. Digital properties & features E-marketing E-sales & distribution Web customer service E-commerce organization E-commerce strategy Written by an airline e-commerce expert and illustrated with numerous examples of leading airlines in this area, Dr. Hanke provides for comprehensive "behind-the-scenes" details of how airline e-commerce works. This book is a crucial companion for students and practitioners alike because it allows the reader to acquire a thorough foundation of airline e-commerce. Furthermore, the book enables the reader to appreciate the ramifications of airline e-commerce in certain corporate areas and to take effective action for a successful e-commerce strategy.

Making the Team

Making the Team PDF

Author: Leigh L. Thompson

Publisher: Prentice Hall

Published: 2004

Total Pages: 400

ISBN-13:

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About the Book "Making the Team" is for leaders, managers, and executives--anyone who has to work with people and teams. "Making the Team" gives leaders answers to hard questions and provides proven solutions to some of management's greatest challenges: Dealing with conflict productively Increasing creativity Managing diversity Evaluating and rewarding team performance Leveraging the team within the organization Managing global teamwork Motivating and leading people The Kellogg Culture The Kellogg School of Management is known throughout the world for its culture of teamwork. Kellogg students are exceptional in their simultaneous ability to lead as well as be team players. Student input is essential to the faculty's teaching methods at Kellogg. The faculty of the Management and Organizations Department at Kellogg brings their world-class research on teamwork into the classroom to create a powerful and interactive group learning experience. The strong Kellogg culture of teamwork inspired the writing of this book, whose key purpose is to expose some of the winning strategies of a teamwork culture.

Psychological Dimensions of Organizational Behavior

Psychological Dimensions of Organizational Behavior PDF

Author: Barry M. Staw

Publisher: Prentice Hall

Published: 2004

Total Pages: 556

ISBN-13:

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This comprehensive paperback book contains carefully chosen pieces that cover human behavior in organizations, from individual motivation to organizational processes. This anthology offers a broad mix of classic and recent articles; it covers emerging areas of interest such as business ethics and processes of creativity and change. This collection of readings is separated into four clearly defined dimensions: why and how we work; thinking and making decisions; interacting with others: social and group processes; and facing the future: creativity, innovation, and organizational leadership. An excellent resource for managers and other executives who need to know how to effectively lead their departments; this book provides the skills necessary for understanding the organization, and how power, influence, and interpersonal relations affect their businesses.

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