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Language and Intercultural Communication in the Workplace

Author: Hans J. Ladegaard

Publisher: Routledge

Published: 2018-04-19

Total Pages: 367

ISBN-13: 1315468158

From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Words That Work in Business

Author: Ike Lasater

Publisher: PuddleDancer Press

Published: 2010

Total Pages: 165

ISBN-13: 1892005018

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Practical tools matched with recognizable work scenarios to help anyone address the most common workplace relationship issues.

Communication in the Workplace

Author: Shirley Cole

Publisher: Roland Bind

Published: 2019-08-21

Total Pages: 112

ISBN-13:

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Discover The Power Of Communication And Master The #1 Leadership Skill To Success... Are you 100% aware of your character traits and how they influence your leadership? Have you ever run into miscommunication issues with the team you lead? On a scale from 1-10, how good would you rate your communication skills? ... If your answer is not 10, you’ve already left money on the table. Effective communication is an integral element of professional success. No matter if you define success through profit or impact, every leader needs to apply certain skills to properly get their message across. Unfortunately, you are not born as someone like Tony Robbins who can motivate hundreds of people to change their lives through the message he spreads. First of all, he wasn ́t born with this skill either. And second of all, no one else is. Effective communication is a soup of psychological insights, simple nonverbal and verbal tools to successfully deliver, receive and understand an intended message. If you know how to eat the soup, you ́ll be able to erase all kinds of drama from your workplace and only focus on creating profit and positive impact. Fortunately, good communication skills are not written in your DNA. They are an easily attainable skill set that can be learned faster than you think... ...if you know where and how to start. In “Communication in the Workplace”, you ́ll discover: - How to speak a language that no one will ever misunderstand - How to increase your likeability as a leader without losing your authority - How to create a team of warriors who love to fight for your ideas - How to skyrocket your sales and hack your customer's brain - How to overcome communication barriers even if you have to deal with the most difficult people - How to ask the right questions and never fear not getting a response - The 93% that is responsible for effective communication (hint: not your words) - How to become a master in public speaking and own the stage like Tony Robbins And much more. Effective communication is not only a way to deal with conflicts. Even if you have a great relationship with all your team members, you most likely still lack in client relationships, profitability or engagement. Integrating effective communication tools into your messages will help your business to survive tough times and give a step up in good times. Be proactive and prepare yourself before you fall into the communication trap of leadership. If you want to know how to deliver, send and receive messages in the role of a leader, then check out this book right now!

Odysseus-second Language at the Workplace : Language Needs of Migrant Workers : Organising Language Learning for the Vocational

Author: Matilde Grünhage-Monetti

Publisher: Council of Europe

Published: 2003-01-01

Total Pages: 92

ISBN-13: 9789287152664

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This publication describes the situation for vocational workplace language development in several eastern and western European countries.It notes the differences in political climate, industrial development and economic resources, and highlights the issues for second language provision in each country. Most importantly for practioners, it provides up-to-date guidelines for development of vocational and workplace language, based on international theory and practice.

Two Languages at Work

Author: Tara Goldstein

Publisher: Walter de Gruyter

Published: 2011-08-25

Total Pages: 297

ISBN-13: 3110815222

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CONTRIBUTIONS TO THE SOCIOLOGY OF LANGUAGE brings to students, researchers and practitioners in all of the social and language-related sciences carefully selected book-length publications dealing with sociolinguistic theory, methods, findings and applications. It approaches the study of language in society in its broadest sense, as a truly international and interdisciplinary field in which various approaches, theoretical and empirical, supplement and complement each other. The series invites the attention of linguists, language teachers of all interests, sociologists, political scientists, anthropologists, historians etc. to the development of the sociology of language.

Developing Language and Communication Skills through Effective Small Group Work

Author: Marion Nash

Publisher: Routledge

Published: 2010-11-01

Total Pages: 186

ISBN-13: 1136947760

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Poor literacy skills have been shown to have profound effect on the life chances of children and young people. Now in its third edition, Developing Language and Communication Skills through Small Group Work provides essential information for practitioners working with linguistically struggling children. Using the Spirals language development technique predicated by psychological principles, this book contains a wealth of effective ideas to support children’s language and communication. The book includes concise explanations of the terms and concepts involved, clear guidelines for setting up and running small group sessions, structured lesson plans and photocopiable resources.

Skills of Workplace Communication

Author: Richard Picardi

Publisher: Bloomsbury Publishing USA

Published: 2001-09-30

Total Pages: 320

ISBN-13: 0313004609

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Ability and skill are important, but they are not everything. Equally important is how you communicate yourself--your competencies and achievements--to others. Teacher and consultant Richard Picardi takes a long, thoughtful look at the things we all need to understand in order to allow our ideas to be heard and understood in today's noisy, hotly competitive organizations. He covers not just the skills of putting your ideas, recommendations, and analyses in writing, but also the other way in which effective communication is accomplished: nonverbally. He shows you the internal and external roadblocks to effective communication and how to break through them. In Part I, Picardi analyzes the nature of verbal and nonverbal communication. He shows how to recognize and remove internal and external barriers to effective communication and create messages that get the results you want. He then focuses on the specific goals of business communication, showing how the concept of change interacts with all forms of communication--in fact, how change is implicit in them. Picardi lays out the elements of organization that are essential in creating reader-based messages, then explains how to compose the clear, forceful sentences and paragraphs to express them. Later, in Part III, he presents his system of text boxes, showing how to write typical business memos and letters, using direct and indirect patterns of writing to demonstrate different types of messages you want to communicate, and ends with a systematic method to revise and improve upon first drafts. He goes on to apply the principles of reader-based communication, effective organization, and clear expression to proposal and report writing. He shows how proposals differ from reports and how to write both effectively. For training and development specialists, the book provides the material you need to teach these skills to others.

Business and Professional Communication

Author: Kathryn Sue Young

Publisher: Waveland Press

Published: 2020-05-28

Total Pages: 311

ISBN-13: 1478645318

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The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills. The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.

Leading in English

Author: D. Vincent Varallo

Publisher: John Wiley & Sons

Published: 2017-02-28

Total Pages: 192

ISBN-13: 111936132X

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A Guide for English communication amongst international professionals Leading in English provides a valuable resource for more effective international business communication. Whether you're a non-native English speaker working in English every day, or a native speaker working with non-native speakers, this book levels the playing field with a host of insights and tips using real-time examples. Through shared experiences and an engaging narrative, you'll gain confidence as you build the skills you need to communicate more effectively in the workplace. Impart information, relate to coworkers, or just have a friendly chat—this book helps remove uncertainty and streamline interactions. Whether language is a small stumbling block or a large hurdle in your workplace, this book can help you overcome the issues and be happier, more confident, and more effective at your job. Communication is tremendously important in the workplace. When English presents a barrier, removing that obstacle must be priority number one. This book helps you do that, with expert insight, practical tips, and a bit of humor to help shift your perspective. Boost your confidence as a non-native English speaker Work more effectively with coworkers and clients Speak more confidently to an international audience Strengthen your communication skills in all areas In the course of a single work day, you have many one-to-one conversations, several group conversations, and maybe even a presentation or two–wouldn't it be nice to know that you've been heard, understood, and correctly interpreted? English is a tricky language, but there are ways around the issues that tend to trip up non-native speakers. Leading in English shows you how to clear the air and communicate more effectively at any level of English proficiency.

Workplace Language and Communication Needs

Author: Judy Hunter

Publisher:

Published: 2007-01-01

Total Pages: 35

ISBN-13: 9781877355240

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