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Why is Everyone Smiling?

Author: Paul Spiegelman

Publisher: BrownBooks.ORM

Published: 2012-10-15

Total Pages: 183

ISBN-13: 1612540147

A call center company CEO shares how businesses of all sizes can repeat his success by focusing on employee loyalty—and not outsourcing. How many small businesses have a full-time coworker whose official title is “Queen of Fun and Laughter?” How many have a CEO and COO who dress in matador outfits for a company holiday video version of Dancing with the Stars? Beryl is a “Top Small Workplace” because of one thing—its focus on people. Visitors report they feel the “vibe” when they walk in the door. As a call center company, a business normally known for high turnover, low morale, and a boiler room environment, Beryl created a special culture resulting in low attrition, high customer loyalty, and profits reinvested in coworkers. What Beryl does behind the scenes to take care of the needs of its internal family sets it apart. It operates with a real spirit of camaraderie; the loyalty of team members at every level; a leadership team that operates with a true servant mindset; and a CEO, Paul Spiegelman, who believes that everyone deserves a chance to feel important. He rewards people frequently, respects their efforts and opinions, and informs them of everything that impacts them. “Paul drills right to the core of the solution…focusing on people, building a culture of customer satisfaction from the top down, and empowering employees to do the right thing. What really drives business is the human touch, and Paul has the touch.” —James D. Power IV, Executive Vice President, J. D. Power and Associates, co-author of Satisfaction: How Every Great Company Listens to the Voice of the Customer“/B>

Always Smiling

Author: Georgia Toffolo

Publisher: Quercus Publishing

Published: 2018-09-06

Total Pages: 304

ISBN-13: 1787475050

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For fans of Made in Chelsea, I'm a Celeb and Celebs Go Dating,ALWAYS SMILING is the first book from the nation's favourite reality TV star Toff! Everyone loves Toff and she has come a long way since bursting onto our screens on E4's Made in Chelsea in 2014. As the runaway winner of I'm a Celebrity Get Me Out of Here 2017, Toff surprised us all, not least herself, with her positive, happy-go-lucky attitude and kindness to others, no matter what challenge came her way in the jungle. In ALWAYS SMILING, Toff is here to share her experiences, some funny, some sad, some that make her cringe with embarrassment. So whether it is friendships, family dramas, heartbreak and relationships, or how she coped with living her life in front of millions of viewers of Made in Chelsea, Toff reveals how she has learnt to keep a smile on her face, whatever life throws at her. Told with her trademark honesty, humour and endless sense of fun, ALWAYS SMILING is a must-have for any fan.

Who is Smiling?

Author: Yusuke Yonezu

Publisher: Astra Publishing House

Published: 2016-05-01

Total Pages: 28

ISBN-13: 9888341030

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Get ready for a smile and a laugh! The master of board books, Yusuke Yonetzu, creates a guessing game that delivers a delightful surprise and a smiling face on every page. Babies and toddlers will be delighted to see how simple shapes can turn into so many animals—this colorful, high contrast board book will become a favorite that young children want to read over and over again. A bright green frog, a friendly pink bunny, and a happy, spotted puppy are all waiting to be discovered on the pages of this exciting book.

365 Reasons for Smiling

Author: White Star

Publisher: White Star Publishers

Published: 2015-10-08

Total Pages: 0

ISBN-13: 9788854409491

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How many of us would like to start each day with a smile? Laughter is capable of unleashing a charge of energy that can keep someone going for the whole day. The heart-warming photos in this collection will light up your face and put a smile on your lips. It features hundreds of cheerful, funny images of silly animals, yummy treats, joyful children, and other crazy things, all accompanied by clever quotes and famous comic lines. What a great way to start every day. "I find television very educating. Every time somebody turns on the set, I go into the other room and read a book" - Groucho Marx "Monkeys are superior to men in this: when a monkey looks into a mirror, he sees a monkey." - Malcolm de Chazal "Do not be angry with the rain; it simply does not know how to fall upwards" - Vladimir Nabokov Colour illustrations

Why Is She Smiling

Author: Amy Williams

Publisher: Createspace Independent Publishing Platform

Published: 2014-02-07

Total Pages: 74

ISBN-13: 9781493712670

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Nine failed marriages. That's what my mother and grandmothers collectively went through. Could I break the pattern? I knew God had a plan for husbands and wives, but then there was that one word. Submit. What does that even look like today? Especially for an independent, educated woman ten years older than her husband? I found out. And I want every Christian woman to experience it. Study guide included.

Why Aren't You Smiling?

Author: Alvin Orloff

Publisher: Manic D Press

Published: 2011-10-25

Total Pages: 192

ISBN-13: 1933149590

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When 14-year-old Leonard decides to quit being a Dweeb and instead joins the Burnouts, his “good boy” persona is abandoned as he embarks on a comically painful journey of self-discovery through an unconventional friendship with Rick, an older Jesus-freak barefoot hippie. Growing up in the 1970s has never before been portrayed with such delightful ludicrousness and heartrending tenderness.

Smiling Success

Author: Steve Thompson

Publisher:

Published: 2013-05-24

Total Pages: 246

ISBN-13: 9781626207790

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Why are we obsessed with great teeth but don't always smile? Why do surveys show success in life, in business, in sales and in relationships go better with a smile but so few smile? What this book does is give you reasons to smile, not a series of "you shoulds" but story after story showing the impact of smiles. This book also includes concrete results of surveys about smiling success where people that smile: Live healthier lives Land better jobs Are more successful on the job Are more fun to be around Close more sales Attract friends easier Stop arguments in their tracks Attract more attention from the opposite sex Have more successful relationships Live longer Enjoy life more The big surprise is you don't have to have perfect teeth to gain all of these benefits. But you do have to do one thing...check inside for what that is."

Satisfaction

Author: Chris Denove

Publisher: Penguin

Published: 2007-06-26

Total Pages: 292

ISBN-13: 9781591841647

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The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want. Now two of the company's senior executives, Chris Denove and James D. Power IV, unlock the vault on decades of closely guarded research data?and insights previously available only to the firm's clients. This is the first book that really explains how great companies like Lexus, UPS, JetBlue, and Enterprise Rent-A-Car get it right, delivering consistently high customer satisfaction and translating it into profitable growth. It will teach you, for instance, how to: -Understand the financial link between satisfaction and profits -Turn customers who are simply ?satisfied? into vocal advocates - Empower frontline employees to do the right thing - Use problem resolution as an opportunity to make new fans Satisfaction offers advice for companies large or small, for product manufacturers, service providers, and retailers alike. It delivers not just a stockpile of customer research, but a road map to developing specific policies and processes. It also tells fascinating stories of companies that don't just talk the talk, but walk the walk every day—and of other companies that ignored the voice of the customer, with dire consequences.

Keep Smiling Celebrity Edition

Author: Ken Rochon

Publisher:

Published: 2015-05-28

Total Pages: 172

ISBN-13: 9781942688136

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A smile is the most powerful expressionon earth! It is an expression of connection,positivity, and even love.When we experience a challenging day,it often changes our focus to what iswrong and attracts more of the samefeelings trapping us in a mindset ofaloneness, negativity, and scarcity. Theonly way to break this mindset is to shift.This book shares two beautiful stories of the power of a smile and hundreds of photosand quotes from authors, leaders, speakers and celebrities. These people were chosenbecause they influence us to feel better.Just like a child's laugh is contagious, so is a smile. This book will help you create abetter state of mind to be the powerful person you are.A smile radiates positive energy, and this book will help you attract what you andeveryone ultimately wants in life... Happiness! Many would agree that true success inlife is a reflection of how many smiles you have.Share your smiles on www.facebook.com/KeepSmilingMovement

We Are All So Good at Smiling

Author: Amber McBride

Publisher: Feiwel & Friends

Published: 2023-01-10

Total Pages: 252

ISBN-13: 125078039X

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They Both Die at the End meets The Bell Jar in this haunting, beautiful young adult novel-in-verse about clinical depression and healing from trauma, from National Book Award Finalist Amber McBride. Whimsy is back in the hospital for treatment of clinical depression. When she meets a boy named Faerry, she recognizes they both have magic in the marrow of their bones. And when Faerry and his family move to the same street, the two start to realize that their lifelines may have twined and untwined many times before. They are both terrified of the forest at the end of Marsh Creek Lane. The Forest whispers to Whimsy. The Forest might hold the answers to the part of Faerry he feels is missing. They discover the Forest holds monsters, fairy tales, and pain that they have both been running from for 11 years.