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Walking the Design for Six Sigma Bridge with Your Customer

Author: Carl Cordy

Publisher: Xlibris Corporation

Published: 2017-12-30

Total Pages: 908

ISBN-13: 1543454771

Besides providing a technical overview of design for Six Sigma, this is a text that goes the extra step beyond in presenting real-life examples of structured tool use to satisfy the needs of the customer. The discussion covers the background behind the tools used and real-life examples of their use. The general theme of this text is to know what the customer wants out of a product or service and to keep these in mind throughout the project life cycle through implementation. Topics are arranged in the design cycle that Taguchi devised: identify, define, develop, optimize, and verify. Throughout the book, Carl Cordy presents the technical discussion and example applications with a reminder as to why we are using them: to satisfy customer wants and desires for a product or service. Also, as continuous improvement, design for Six Sigma is part of a firms strategy for maintaining the competitive edge and ensuring it is the supplier of choice for its goods and services with its current and potential customers. Specific tools coveredincluding survey design, Kano analysis, quality functional deployment, and SWOTare examples of soft or subjective analysis tools. Risk analysis includes DFMEA, fault tree, and variation effect analysis. The hard or quantification tools include regression analysis, designed experiments, response surface, and transfer function generation. At the end of topic discussion, a sample real-life project illustrates tool use from start to end. The last set of tools and principles includes the initial setting of tolerances in a linked pattern from system performance to component tolerances. A new concept of determining the value of a design includes placing a financial number on its function. A discussion of ensuring the design makes both mathematical and physical sense wrap up the tools discussion. Finally, the conclusion briefly sums up the design cycle phases and tools used to complete the actions from identifying customer needs to verification and validation of the physical system. The last statement is an emphasis on ensuring that we continue to understand what the customer wants and needs out of the system we provide.

Design for Six Sigma

Author: Geoff Tennant

Publisher: Gower Publishing, Ltd.

Published: 2002

Total Pages: 242

ISBN-13: 9780566084348

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Six Sigma provides an overarching concept, methodology and the tools to improve quality and customer satisfaction, thereby increasing profitability. This book moves beyond applying Six Sigma to already exisiting products and services to quantifying, designing and measuring success in from the start.Most new ideas are launched on the market without taking customer needs into account. Failings are discovered in the marketplace where products or services then have to be refined and redesigned - indeed perhaps some 80% of new products or services will fail altogether. By using the Six Sigma approach to designing new products and services the chances of failure are greatly reduced. Six Sigma encourages innovation within a controlled framework, leading to better products and services brought to the marketplace more quickly.This book aims to provide a detailed resource of guidance and inspiration covering all the aspects of business strategy, product/service design, project management and execution necessary for the successful introduction of new products and services, all under the auspices of a customer-focused Six Sigma approach. Moreover it provides a tangible way of measuring satisfaction and the success of the new.

Applying Design for Six Sigma to Software and Hardware Systems

Author: Eric Maass

Publisher: Pearson Education

Published: 2009-08-19

Total Pages: 732

ISBN-13: 0137035918

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The Practical, Example-Rich Guide to Building Better Systems, Software, and Hardware with DFSS Design for Six Sigma (DFSS) offers engineers powerful opportunities to develop more successful systems, software, hardware, and processes. In Applying Design for Six Sigma to Software and Hardware Systems, two leading experts offer a realistic, step-by-step process for succeeding with DFSS. Their clear, start-to-finish roadmap is designed for successfully developing complex high-technology products and systems that require both software and hardware development. Drawing on their unsurpassed experience leading Six Sigma at Motorola, the authors cover the entire project lifecycle, from business case through scheduling, customer-driven requirements gathering through execution. They provide real-world examples for applying their techniques to software alone, hardware alone, and systems composed of both. Product developers will find proven job aids and specific guidance about what teams and team members need to do at every stage. Using this book’s integrated, systems approach, marketers, software professionals, and hardware developers can converge all their efforts on what really matters: addressing the customer’s true needs. Learn how to Ensure that your entire team shares a solid understanding of customer needs Define measurable critical parameters that reflect customer requirements Thoroughly assess business case risk and opportunity in the context of product roadmaps and portfolios Prioritize development decisions and scheduling in the face of resource constraints Flow critical parameters down to quantifiable, verifiable requirements for every sub-process, subsystem, and component Use predictive engineering and advanced optimization to build products that robustly handle variations in manufacturing and usage Verify system capabilities and reliability based on pilots or early production samples Master new statistical techniques for ensuring that supply chains deliver on time, with minimal inventory Choose the right DFSS tools, using the authors’ step-by-step flowchart If you’re an engineer involved in developing any new technology solution, this book will help you reflect the real Voice of the Customer, achieve better results faster, and eliminate fingerpointing. About the Web Site The accompanying Web site, sigmaexperts.com/dfss, provides an interactive DFSS flowchart, templates, exercises, examples, and tools.

Design for Six Sigma in Product and Service Development

Author: Elizabeth A. Cudney

Publisher: CRC Press

Published: 2016-04-19

Total Pages: 438

ISBN-13: 1439866406

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Real-world examples and hands-on experience are invaluable resources when learning how to use new methods and tools, whether in training or in a classroom. Yet there are very few books on Design for Six Sigma (DFSS) that provide the practical knowledge required to be up and running quickly. Until now. Design for Six Sigma in Product and Service Dev

Software Design for Six Sigma

Author: Basem S. El-Haik

Publisher: John Wiley & Sons

Published: 2011-02-16

Total Pages: 553

ISBN-13: 1118074416

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This proposal constitutes an algorithm of design applying the design for six sigma thinking, tools, and philosophy to software design. The algorithm will also include conceptual design frameworks, mathematical derivation for Six Sigma capability upfront to enable design teams to disregard concepts that are not capable upfront, learning the software development cycle and saving development costs. The uniqueness of this book lies in bringing all those methodologies under the umbrella of design and provide detailed description about how these methods, QFD, DOE, the robust method, FMEA, Design for X, Axiomatic Design, TRIZ can be utilized to help quality improvement in software development, what kinds of different roles those methods play in various stages of design and how to combine those methods to form a comprehensive strategy, a design algorithm, to tackle any quality issues in the design stage.

Design for Lean Six Sigma

Author: Rajesh Jugulum

Publisher: John Wiley & Sons

Published: 2010-01-06

Total Pages: 321

ISBN-13: 0470631694

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Design for Lean Six Sigmais the only book that employs a "road-map" approach to DFSS, which allows corporate management to understand where they are in the process and to integrate DFSS methodology more fully into their overall business strategy. This is a similar approach to that used by Forrest Breyfogle in his successful book: "Implementing Six Sigma, 2E". This approach will allow corporate management to understand where they are in the process and to integrate DFSS methodology more fully into the overall business strategy. Another important aspect of this book is its coverage of DFSS implementation in a broad range of industries including service and manufacturing, plus the use of actual cases throughout.

Implementing Design for Six Sigma

Author: Georgette Belair

Publisher: Quality Press

Published: 2007-01-02

Total Pages: 257

ISBN-13: 0873894065

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Have your company’s products achieved what you hoped for – rapid customer uptake, high sales volume and revenue/profit? Can you produce them at high Sigma-levels for Critical to Quality requirements, resulting in high customer satisfaction and low return/warranty costs? Authors Belair and O’Neill will help you understand how your current new-product development process is performing by diagnosing its strengths and weaknesses, and then planning and implementing changes to improve your organization’s ability to deliver Six Sigma designs!!--nl--The main goal of Implementing Design for Six Sigma is to provide you a game plan to help you “move the ball down the field” – from your current product development world to one where DFSS has been embraced as a working part of your processes and culture. Whether the products you develop are made of metal and plastic, or money and mutual funds, this book will help you improve your development process so that you may deliver better products and services that your customers will want and want to pay for. From tangible products like cars and cough syrup to service products like mortgages and retirement plans, if you dig deeply into your new-product development process and follow the guidelines in this book, you can and will implement major improvements.-

Design for Six Sigma

Author: Elizabeth A. Cudney

Publisher: CRC Press

Published: 2016-08-05

Total Pages: 312

ISBN-13: 1315352079

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Design for Six Sigma (DFSS) is an innovative continuous improvement methodology for designing new products, processes, and services by integrating Lean and Six Sigma principles. This book will explain how the DFSS methodology is used to design robust products, processes, or services right the first time by using the voice of the customer to meet Six Sigma performance. Robust designs are insensitive to variation and provide consistent performance in the hands of the customer. DFSS is used to meet customer needs by understanding their requirements, considering current process capability, identifying and reducing gaps, and verifying predictions to develop a robust design. This book offers: Methodology on how to implement DFSS in various industries Practical examples of the use of DFSS Sustainability utilizing Lean Six Sigma techniques and Lean product development Innovative designs using DFSS with concept generation Case studies for implementing the DFSS methodology Design for Six Sigma (DFSS) enables organizations to develop innovative designs. In order to redesign an existing process or design a new process, the success is dependent on a rigorous process and methodology. DFSS ensures that there are minimal defects in the introduction of new products, processes, or services. The authors have compiled all of the tools necessary for implementation of a practical approach though innovation.

Design for Six Sigma for Service, Chapter 5 - Customer Value Management

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 21

ISBN-13: 007173578X

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The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations

Author: Kai Yang

Publisher: McGraw Hill Professional

Published: 2005-05-31

Total Pages: 27

ISBN-13: 0071735747

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