Transforming the Clunky Organization

Transforming the Clunky Organization PDF

Author: Samuel B. Bacharach

Publisher: Cornell University Press

Published: 2018-07-15

Total Pages: 209

ISBN-13: 1501710044

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The doldrums of inertia -- Leading for robust discovery -- Leading for focused delivery -- Conclusion : pragmatic leadership and the couch-potato organization

The Agenda Mover

The Agenda Mover PDF

Author: Samuel B. Bacharach

Publisher: Cornell University Press

Published: 2016-08-02

Total Pages: 187

ISBN-13: 1501710028

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Organizations, institutions, and individuals get stuck in spite of their innovative ideas and ambitious agendas. Never has the timing been better for a book that cuts through the theoretical jargon and delineates the exact political and managerial skills leaders need to move agendas forward. Whether you're a team leader trying to lead change and innovation in a large corporation, an entrepreneur trying to gain support, a politician trying to expand your coalition, or an individual trying to advance your career and build networks, The Agenda Mover will give you the political and managerial leadership skills necessary to achieve results. Based on the premise that leadership competencies and skills can be learned, The Agenda Mover is the inaugural volume of the practitioner-oriented Pragmatic Leadership Series published in association with Cornell University Press. Each volume emphasizes specific skills of execution that leaders at all levels need to master. Visit pragmaticleadershipseries.com to learn more about the series.

The Loop Approach

The Loop Approach PDF

Author: Sebastian Klein

Publisher: Campus Verlag

Published: 2020-05

Total Pages: 233

ISBN-13: 3593511207

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How best to adapt established companies to a rapidly changing economy has long been a topic of debate in both the corporate and academic worlds. This challenge is especially pressing for large organizations that may have grown top-heavy and rigid with time but now need to be light on their feet to stay relevant and profitable. Until now, the best attempts have consisted of plucking tools and methods from the world of start-ups and applying them wholesale in large corporate environments. Most of these efforts have either fizzled or failed outright because they lacked a framework for a comprehensive corporation-sized rollout. The Loop Approach introduces a new series of methods that could help change the course of operations for even the most colossal organizations. Sebastian Klein and Ben Hughes provide a wide-ranging set of guidelines for achieving corporate agility, complete with checklists and worksheets that should prove instantly applicable. Want proof? The methods outlined in The Loop Approach have already been successfully implemented at such European corporate giants as Audi, Deutsche Bahn, and Telekom.

Quality Experience Telemetry

Quality Experience Telemetry PDF

Author: Alka Jarvis

Publisher: Quality Press

Published: 2018-04-03

Total Pages: 152

ISBN-13: 1953079180

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This is an important and timely book. Students of organizational behavior for the last 15 years have been asking how to integrate the technology of data gathering and data analysis with critical organizational challenges. This book shows how to do that, using the field of customer service to illustrate the broader point. This volume allows lay readers to understand telemetry and helps them enhance their data-gathering activities to strengthen customer relations. Author of The Agenda Mover: When Your Good Idea Is Not Enough and Transforming the Clunky Organization: Pragmatic Skills for Breaking Inertia (Cornell University Press) Telemetry is an automated way of collecting data at remote sites or locations, and transmitting it to collectors at receiving site for monitoring, analyzing, and driving improvement actions. This book provides the necessary knowledge and information to understand the telemetry infrastructure and associated details. It will enable readers to implement a telemetry program to address customer experience pain and improve customer experience. The authors of this book have all served in different roles and capacities in one of Silicon Valley's premier technology companies. These roles include software engineering, customer assurance, quality management, technology development, and implementation. Their paths intersected in the area of quality management, and they have witnessed first-hand how the latest technology/market transitions around Internet of Things (IoT), digitization, and telemetry are impacting the company they work, as well as the high-tech industry and global economy as a whole. The real-time nature of data and the advent of machine-learning algorithms have set the stage for a new era that the authors call adaptive customer experience. The premise of this concept is that real-time availability of customer experience data opens the door for real-time responses based on machine-learning algorithms. This creates an unprecedented opportunity to change the relationship between customers and the systems they depend on in their digital world. The proliferation of sensors and improvements in data science capabilities are creating an environment where the possibilities for telemetry are limitless. The book provides several examples of use cases and applications that help bring telemetry to life.

Leadership & Sustainability

Leadership & Sustainability PDF

Author: Michael Fullan

Publisher: Corwin Press

Published: 2005

Total Pages: 137

ISBN-13: 141290496X

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'Leadership & Sustainability' examines how the opportunity for new leadership can be leveraged to focus on sustainability of reform, & will identify barriers & strategies for moving in new directions. Fullan defines the meaning of 'sustainability' & the important part it plays in contemporary reform.

The Future of Leadership in the Age of AI

The Future of Leadership in the Age of AI PDF

Author: Marin Ivezic

Publisher: Marin Ivezic

Published: 2020-04-04

Total Pages: 259

ISBN-13: 1732749701

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Artificial Intelligence (AI) is reality. The Fourth Industrial Revolution, or a Robot Apocalypse depending on whom you ask, is already underway. The transition has already started. But what it means in terms of leadership? How should leaders prepare for the dramatic shifts in the global workforce? The authors, emerging technology risk researchers and practitioners, demystify the processes behind this revolution. Rather than offering another sensationalistic, panic-inducing view on AI – or its overly-optimistic alternative – the authors explain the reality of AI implementation in business environments. The transformed economy will need a new kind of executives – motivators, innovators and social experimenters – those that have, paradoxically, developed their distinctly human skills. The Future of Leadership in the Age of AI clarifies those new roles and makes the transition easier.

Startup Patterns

Startup Patterns PDF

Author: Sam McAfee

Publisher:

Published: 2016-12-29

Total Pages: 90

ISBN-13: 9781536947786

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Startup Patterns is for startup founders who want to increase their chances of building a successful startup. At both a high-level and in detail, it lays out the patterns that great startup teams use to create amazing products.Loaded with practical examples and easy to follow steps, Startup Patterns will help you navigate the treacherous waters of the tech startup world and dramatically improve your chances of success.

Top Tasks: A How-to Guide

Top Tasks: A How-to Guide PDF

Author: Gerry McGovern

Publisher: Lulu.com

Published: 2018

Total Pages: 186

ISBN-13: 1916444601

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Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.

The Life-Changing Magic of Tidying Up

The Life-Changing Magic of Tidying Up PDF

Author: Marie Kondo

Publisher: Ten Speed Press

Published: 2014-10-14

Total Pages: 226

ISBN-13: 1607747316

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#1 NEW YORK TIMES BESTSELLER • The book that sparked a revolution and inspired the hit Netflix series Tidying Up with Marie Kondo: the original guide to decluttering your home once and for all. ONE OF THE MOST INFLUENTIAL BOOKS OF THE DECADE—CNN Despite constant efforts to declutter your home, do papers still accumulate like snowdrifts and clothes pile up like a tangled mess of noodles? Japanese cleaning consultant Marie Kondo takes tidying to a whole new level, promising that if you properly simplify and organize your home once, you’ll never have to do it again. Most methods advocate a room-by-room or little-by-little approach, which doom you to pick away at your piles of stuff forever. The KonMari Method, with its revolutionary category-by-category system, leads to lasting results. In fact, none of Kondo’s clients have lapsed (and she still has a three-month waiting list). With detailed guidance for determining which items in your house “spark joy” (and which don’t), this international bestseller will help you clear your clutter and enjoy the unique magic of a tidy home—and the calm, motivated mindset it can inspire.

Accelerating Performance

Accelerating Performance PDF

Author: Colin Price

Publisher: John Wiley & Sons

Published: 2017-01-04

Total Pages: 352

ISBN-13: 1119147492

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Transform your organization into a dynamic catalyst for success Accelerating Performance is not just another “warm and fuzzy” change management book—it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more. Co-written by one of the authors of Beyond Performance, this book draws on a combination of empirical research and decades of experience advising global companies to show you how to reduce time to value by building and changing momentum more quickly than your competitors. The META framework (short for Mobilize, Execute, and Transform with Agility) offers advice for leading change at four levels: strategy, the organization, teams, and individuals. In addition to step-by-step guidance toward assessment, planning, and implementation, the book offers: A diagnostic tool for leaders, teams, and organizations to assess their starting place, and highlight the specific areas needed to improve the ability to accelerate performance. A detailed look at the factors proven to create drag—and drive—at each of the four levels: strategy, organizations, teams, and individuals. An exploration of the 39 differentiating actions that organizations can combine as dictated by their strategy and context into a winning recipe. A closer look at the practices of 23 “superaccelerators,” a global (and perhaps unexpected) mix of companies that have demonstrated a consistent ability to accelerate performance. A single taste of success is all it takes to spark change, but the hard work of following through requires constant vigilance—and a plan. Learn how to capture that drive, bottle it, and use it to sustain motivation, inspiration, and achievement. Deliver at the highest level, and then turn around and do even better next time. Accelerating Performance gives leaders a step-by-step framework for taking action and transforming their organizations, teams, and even themselves—starting today.