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Tourism Information Technology, 3rd Edition

Author: Pierre J Benckendorff

Publisher: CABI

Published: 2019-02-21

Total Pages: 403

ISBN-13: 1786393433

Fully updated, this new edition covers IT applications and social media across the industry, including airlines, travel intermediaries, accommodation, food service, destinations, events and entertainment. Organized around the visitor journey, it considers how tourists use technologies for decision making before, during and after their travels.

Tourism Information Technology

Author: Pierre Benckendorff

Publisher: Cabi

Published: 2014

Total Pages: 0

ISBN-13: 9781780641850

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Revised edition of: Tourism information technology / Pauline J. Sheldon.

Tourism Information Technology

Author: P. J. Benckendorff

Publisher:

Published: 2014

Total Pages: 394

ISBN-13: 9781780641867

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This second edition of 'Tourism Information Technology' continues to cover the complexities of how information technology is being used in the tourism industry. Fully updated, it covers IT applications in all sectors of the industry including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Organised around the stages of the visitor journey, it covers how tourists are using technologies to support decision making before their trip, during their travels and upon their return. This revised edition also includes the various social m.

Customer Service in Tourism and Hospitality

Author: Simon Hudson

Publisher: Goodfellow Publishers Ltd

Published: 2017-09-30

Total Pages: 306

ISBN-13: 1911396471

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A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.

Tourism, 2nd Edition

Author: Peter Robinson

Publisher: CABI

Published: 2020-05-22

Total Pages: 471

ISBN-13: 1789241480

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Fully revised, Tourism, 2nd edition covers aspects of tourism from a modern perspective, providing students with a range of theoretical and research-based explanations, supported by examples, case studies and unique insights from industry representatives. Covering topics such as policy and planning, heritage management, leisure management, event management and hospitality management, the book tackles the practical elements of academic tourism such as infrastructure management and economic development, together with other important contemporary issues such as sustainable development and post-tourists.

Tourism Impacts, Planning and Management

Author: Peter Mason

Publisher: Routledge

Published: 2012-08-06

Total Pages: 203

ISBN-13: 1136353488

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Tourism Impacts, Planning and Management is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used, for example the impacts of 9/11 and terrorism in Bali, to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning.

Essentials of Tourism

Author: Chris Cooper

Publisher: SAGE

Published: 2020-11-04

Total Pages: 675

ISBN-13: 1529738180

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Will robots take over serving us in hotels? Will flight shaming prevent us travelling in the future? How has the rise of social media impacted upon tourism marketing? – and what has been the impact of airbnb on tourism cities? For answers to these and many other contemporary tourism questions, simply turn to the third edition of Essentials of Tourism by Chris Cooper. From artificial intelligence, robotics and digital marketing to assessing the impact of events, every tourism student will find this book essential reading for not only grasping the key issues but applying them to real problems faced by professionals in the tourism industry. The book includes many new case studies from every continent around the world including cases to give you a truly global approach to how tourism theory can be applied in an international context. This is combined with a lively and accessible writing style which will support and guide you through how tourism has been affected and will continue to be shaped by technology, changing government policy and sustainability concerns. Key features of the new edition: ′Focus on Technology′ and ′Focus on Employment′ boxes included in every chapter. Three current case studies included in each chapter to bring context to the reader. Classic papers - introduces students to relevant academic research and refers to the selected paper throughout the chapter.

Encyclopedia of Information Science and Technology

Author: Mehdi Khosrow-Pour

Publisher: IGI Global Snippet

Published: 2009

Total Pages: 4292

ISBN-13: 9781605660264

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"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.

The Tourism Education Futures Initiative

Author: Darko Prebežac

Publisher: Routledge

Published: 2016-04-29

Total Pages: 396

ISBN-13: 1134902603

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As the world faces many serious challenges informed, courageous and mindful leadership is needed for a better future. The Tourism Education Futures Initiative (TEFI) is the collective effort of a group of innovative, thoughtful and committed scholars and industry leaders seeking to provide vision, knowledge, and a framework for tourism education programs that promote global citizenship and optimism for a better world. This book consolidates some of TEFI’s work as it seeks to be the leading, forward-looking network that inspires, informs and supports tourism educators and students to passionately and courageously transform the world for the better. It makes the case for why change is needed, and how tourism educators can respond to that change with strategies and values-based tools. The book contains papers published in special TEFI issues of the Journal of Teaching in Travel & Tourism (JTTT), which question and explore some of the most important theoretical, conceptual and practical issues facing tourism education now and into the future. The book concludes by integrating the special issues’ key contributions with a brief conceptualisation of education futures before it outlines TEFI’s framework for action over the coming years. Tourism educators worldwide will find that this volume serves two important purposes. On the one hand, it challenges educators to think both critically and proactively about tourism education, while on the other sharing examples of teaching and learning tools that seek to prepare our students for the future and to be global citizens that live lives of consequence. This book is a collection of articles from the Journal of Teaching in Travel and Tourism.