Tour Leadership and Management

Tour Leadership and Management PDF

Author: Shailja Sharma

Publisher: SAGE Publications Pvt. Limited

Published: 2019-01-17

Total Pages: 0

ISBN-13: 9789352807376

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This comprehensive and easy-to-understand textbook is specifically designed to meet the needs of students of Tourism and Travel Management who aspire to be successful tourism professionals. Written in an accessible style and offering clear and pragmatic guidance, Tour Leadership and Management is the outcome of the authors’ academic experience coupled with their interaction with numerous professionals and stakeholders from the tourism and hospitality industry. This unique textbook covers a wide array of tasks, responsibilities and practices of tour leadership using industry-related examples, varied case studies and numerous interactive illustrations. The book’s practice- oriented approach and dedicated focus on the techniques of tour management makes it an essential training tool that fills the existing content gap. It will benefits everyone who hopes to master the art of tour leadership and management and take it up as a profession. Key Points: • Collection of several real-time caselets exemplifying situations that professional tour managers face during their day-to-day functioning. • Practical orientation with Indian examples, hands-on exercises and industry insights. • Extensive illustrations for an interesting and engaging read.

Marketing Leadership in Hospitality and Tourism

Marketing Leadership in Hospitality and Tourism PDF

Author: Stowe Shoemaker

Publisher: Prentice Hall

Published: 2007

Total Pages: 662

ISBN-13: 9780131182400

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How do you gain a sustainable competitive advantage in today's global hospitality industry? Are there ways to attract and keep a customer over the course of a lifetime? Marketing Leadership in Hospitality and Tourism, Fourth Edition addresses the marketing strategies and tactics known to be effective in the industry such as strategic pricing and revenue management, customer loyalty programs, proven communication mixes, and more! Each chapter explores how to market services and the hospitality experience from both an academic and industry point of view. Case studies, international examples, web exercises and intriguing interviews help readers learn about marketing and also about the industry itself.

Interpretation and Tour Leadership

Interpretation and Tour Leadership PDF

Author: Nimit Chowdhary

Publisher: Goodfellow Publishers Ltd

Published: 2022-06-27

Total Pages: 273

ISBN-13: 1911635972

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A complete manual to tour guiding based on the author’s first-hand experience of training more than 3000 tour guides. Packed with real life international case studies, each chapter follows a thorough pedagogic structure with features such as training objectives, key terms, theory highlights, assignments, further reading and links to videos.

Event Leadership

Event Leadership PDF

Author: Emma Abson

Publisher: Goodfellow Publishers Ltd

Published: 2021-04-30

Total Pages: 189

ISBN-13: 1911635271

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Examines, contextualises and applies leadership theory and practice at several levels. Using contemporary research, it explores a wide range of leadership theories, providing insight into the developments that are driving leadership in the event industry today. International case studies from the event sector are used to illustrate throughout.

Supervision and Leadership in Tourism and Hospitality

Supervision and Leadership in Tourism and Hospitality PDF

Author: Lynn Van der Wagen

Publisher: Cengage Learning

Published: 1998

Total Pages: 0

ISBN-13: 9780304706860

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A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.

Sustainable Human Resource Management in Tourism

Sustainable Human Resource Management in Tourism PDF

Author: Tom Baum

Publisher: Springer Nature

Published: 2020-04-11

Total Pages: 237

ISBN-13: 3030417352

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This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.

Handbook of Research on Global Hospitality and Tourism Management

Handbook of Research on Global Hospitality and Tourism Management PDF

Author: Camillo, Angelo A.

Publisher: IGI Global

Published: 2015-08-17

Total Pages: 622

ISBN-13: 1466686073

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The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and visiting new locations. To exploit this burgeoning market, tourism agencies must carefully consider the desires and goals of travelers from around the world. The Handbook of Research on Global Hospitality and Tourism Management contributes to the body of knowledge on travel and tourism by presenting a global view of the hospitality industry, including theoretical research into industry trends as well as case studies from around the world. This handbook provides travel agents, owner-operators, and students and researchers in the hospitality industry with the latest research, findings, and developments in the field. Within this handbook of cutting-edge research, readers will find chapters and cases on topics such as travel and tourism in a global economy; local, glocal, and international hospitality; challenges in environmental management; cultural cuisine; and destination management, among others.

The Management of Tourism

The Management of Tourism PDF

Author: Lesley Pender

Publisher: SAGE

Published: 2005

Total Pages: 380

ISBN-13: 9780761940227

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This text provides detailed coverage of the breadth of issues involved in the management of tourism businesses. It explains and supports fundamental business management aspects whilst examining specific techniques required for the successful management of a variety of tourism businesses.

Tourism, Transport and Travel Management

Tourism, Transport and Travel Management PDF

Author: M.R. Dileep

Publisher: Routledge

Published: 2019-03-19

Total Pages: 470

ISBN-13: 1351365657

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The terms travel and tourism are often used interchangeably in tourism literature. This comprehensive textbook provides students with essential knowledge of the intricate relationship existing between travel, transport and tourism. The book analyses the structure, functions, activities, strategies and practices of each of the sectors in the travel industry, such as airlines, airports, tour operators, travel agencies and cruises. It is structured into six parts, covering all modes of transport (air, land and water), travel intermediation, the tour operation business and impacts and prospects for the future. International case studies are integrated throughout to showcase practical realities and challenges in the travel industry and to aid students’ learning and understanding. Written in an accessible and engaging style, this is an invaluable resource for students of tourism, hospitality, transport and travel management courses.

IT Project Management: a Geek's Guide to Leadership

IT Project Management: a Geek's Guide to Leadership PDF

Author: Byron A. Love

Publisher: Auerbach Publications

Published: 2017-07-18

Total Pages:

ISBN-13: 9781138423176

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This book�s author, Byron Love, admits proudly to being an IT geek. However, he had found that being an IT geek was limiting his career path and his effectiveness. During a career of more than 31 years, he has made the transition from geek to geek leader. He hopes this book helps other geeks do the same. This book addresses leadership issues in the IT industry to help IT practitioners lead from the lowest level. Unlike other leadership books that provide a one-size-fits-all approach to leadership, this book focuses on the unique challenges that IT practitioners face. IT project managers may manage processes and technologies, but people must be led. The IT industry attracts people who think in logical ways�analytical types who have a propensity to place more emphasis on tasks and technology than on people. This has led to leadership challenges such as poor communication, poor relationship management, and poor stakeholder engagement. Critical IT projects and programs have failed because IT leaders neglect the people component of "people, process, and technology." Communications skills are key to leadership. This book features an in-depth discussion of the communications cycle and emotional intelligence, providing geek leaders with tools to improve their understanding of others and to help others understand them. To transform a geek into a geek leader, this book also discusses: Self-leadership skills so geek leaders know how to lead others by leading themselves first Followership and how to cultivate it among team members How a geek leader�s ability to navigate disparate social styles leads to greater credibility and influence Integrating leadership into project management processes The book concludes with a case study to show how to put leadership principles and practices into action and how a