-PDF Download- The Utilities Kpi Dictionary 300 Key Performance Indicator Definitions EBOOK

The Utilities KPI Dictionary: 300+ Key Performance Indicator Definitions

Author: The Kpi The KPI Institute

Publisher:

Published: 2015-08-19

Total Pages: 44

ISBN-13: 9781515396161

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Utilities, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of Utilities, such as: -Electricity-Natural Gas-Water and Sewage

The Healthcare KPI Dictionary: 300+ Key Performance Indicator Definitions

Author: The Kpi The KPI Institute

Publisher:

Published: 2015-08-12

Total Pages: 46

ISBN-13: 9781515381969

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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Healthcare, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of Healthcare, such as: -Emergency Response / Ambulance Services-Healthcare Support Services-Hospitals-Medical Laboratory-Medical Practice-Preventive Healthcare-Veterinary Medicine

The Transportation KPI Dictionary

Author: The Kpi The KPI Institute

Publisher:

Published: 2015-10-19

Total Pages: 50

ISBN-13: 9781517282431

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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the Transportation industry, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Transportation industry, such as: - Airlines- Land Transport (Road and Rail)- Local Public Transport- Marine Transport / Shipping- Taxi

The Resources KPI Dictionary: 170+ Key Performance Indicator Definitions

Author: The Kpi The KPI Institute

Publisher:

Published: 2015-08-19

Total Pages: 32

ISBN-13: 9781515382751

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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Resources, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of Resources, such as: -Coal and Minerals Mining-Sustainability / Green Energy-Oil and Gas

The Corporate Services Kpi Dictionary

Author: The Kpi The KPI Institute

Publisher: CreateSpace

Published: 2015-07-30

Total Pages: 32

ISBN-13: 9781515295518

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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Corporate Services, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major Corporate Services functions, such as: - Administration / Office Support - Corporate Travel - Facilities / Property Management - Legal Services

The Information Technology Kpi Dictionary

Author: The Kpi The KPI Institute

Publisher: CreateSpace

Published: 2015-06-17

Total Pages: 60

ISBN-13: 9781514391532

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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Information Technology, The KPI Institute provides a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also for improving an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Information Technology division, such as: * Application Development; * Data Center; * Enterprise Architecture; * IT General; * IT Security; * IT Network Management; * Service Management.

Selection and Definition of Performance Indicators for Water and Wastewater Utilities

Author: Patricia A. Crotty

Publisher: American Water Works Association

Published: 2004

Total Pages: 152

ISBN-13: 9781583213049

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Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial project identified 20 performance indicators, all which are defined and discuses in this text. Broad categories are: Organization Development, Customer Relations, Business Operations, Water Operations and Wastewater Operations. With input from over 300 utility employees, this report should be of interest to water utilities of all sizes

The State Government KPI Dictionary

Author: The Kpi The KPI Institute

Publisher:

Published: 2015-10-23

Total Pages: 76

ISBN-13: 9781517312527

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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the State Government, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the State Government, such as: - Agriculture, Fisheries and Forestry- Education- Employment and Workplace Relations- Finance / Treasury- Foreign Affairs and Trade- General State Administration- Healthcare- Human/Social Services- Law and Justice- Military, Security and Defense- Resources and Energy- Tourism- Transportation and Infrastructure

The Infrastructure Operations KPI Dictionary

Author: The Kpi The KPI Institute

Publisher:

Published: 2015-10-16

Total Pages: 42

ISBN-13: 9781517309886

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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the Infrastructure industry, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Infrastructure industry, such as: - Airports- Railways- Roads- Ports

Performance Indicators for Water Supply Services

Author: Helena Alegre

Publisher: IWA Publishing

Published: 2016-09-15

Total Pages: 404

ISBN-13: 1780406320

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The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.