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The Three Pillars of Public Management

Author: Ole Ingstrup

Publisher: McGill-Queen's Press - MQUP

Published: 2000-03

Total Pages: 262

ISBN-13: 9780773520615

Written especially for the public sector, but applicable far beyond it, The Three Pillars of Public Management offers government managers insights that, for the first time, speak directly to their situation. Unlike other management books that promote fads and private-sector models or focus on politics, policy, and government-wide reforms, this book offers tangible suggestions to improve public service agencies or individual work sites. Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference. The Three Pillars of Public Management makes a significant contribution to the field of public sector management, providing a framework for recognizing and improving effectiveness in public organizations. It clearly fills a gap in the available literature.? Jim McDavid, School of Public Administration, University of Victoria Ole Ingstrup is Commissioner of Corrections, Correctional Service of Canada. He is the co-author of Our Story and the author of numerous articles and reviews. Paul Crookall was senior advisor, Correctional Service of Canada, and is now a consultant in private practice.

The Three Pillars of Public Management

Author: Ole Ingstrup

Publisher:

Published: 1998

Total Pages: 0

ISBN-13:

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Three Pillars of Public Management

Author: Ole Ingstrup

Publisher:

Published: 2014-05-09

Total Pages:

ISBN-13: 9781282857841

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Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim.The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference.

Global Encyclopedia of Public Administration, Public Policy, and Governance

Author: Ali Farazmand

Publisher: Springer Nature

Published: 2023-04-05

Total Pages: 13623

ISBN-13: 3030662527

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This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.

Public Management

Author: Carolyn J. Hill

Publisher: CQ Press

Published: 2015-09-23

Total Pages: 737

ISBN-13: 1506316301

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Managing in the public sector requires an understanding of the interaction between three distinct dimensions—administrative structures, organizational cultures, and the skills of individual managers. Public managers must produce results that citizens and their representatives expect from their government while fulfilling their constitutional responsibilities. In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches are inadequate for dealing with the distinctive challenges that public managers face. Drawing on both theory and detailed case studies of actual practice, the authors show how public management that is based on applying a three-dimensional analytic framework—structure, culture, and craft—to specific management problems is the most effective way to improve the performance of America’s unique scheme of governance in accordance with the rule of law. The book educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.

New Public Management

Author: Jan-Erik Lane

Publisher: Routledge

Published: 2002-09-11

Total Pages: 262

ISBN-13: 113457410X

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New public management is a topical phrase to describe how management techniques from the private sector are now being applied to public services. This book provides a completely up-to-date overview of the main theoretical models of public sector management, and examines the key changes that have occurred as more and more public services are contracted out to private organisations, as the public sector itself grapples with 'internal markets'. Drawing on economics, organisational theory and poliltics, Jan-Erik Lane presents new public management from an analytical perspective. This book uses game theory and empirical studies in order to assess the pros and cons of new public management.

The New Public Management

Author: Michael Barzelay

Publisher: Univ of California Press

Published: 2001-02-15

Total Pages: 240

ISBN-13: 0520224434

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How policymakers should guide, manage, and oversee public bureaucracies is a question that lies at the heart of contemporary debates about government and public administration. This text calls for public management to become a vibrant field of public policy.

Citizen, Customer, Partner

Author: John Clayton Thomas

Publisher: Routledge

Published: 2014-12-18

Total Pages: 256

ISBN-13: 1317478584

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For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.

Social Equity and Public Administration: Origins, Developments, and Applications

Author: H George Frederickson

Publisher: Routledge

Published: 2015-02-12

Total Pages: 190

ISBN-13: 1317459776

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This book is designed to be the definitive statement on social equity theory and practice in public administration. Social equity is often referred to as the "third pillar" in PA, after efficiency and economy. It concerns itself with the fairness of the organization, its management, and its delivery of public services. H. George Frederickson is widely recognized as the originator of the concept and the person most associated with its development and application. The book's introduction and chapters 1-4 offer general descriptions of social equity in terms of its arguments and claims in changing political, economic, and social circumstances, and trace the development of the concept over the past forty years. Chapters 5-9 provide applications of social equity theory to particular policy arenas such as education, or to specific public administration issues such as the range of administrative discretion, the legal context, the research challenges, and social equity in the context of time and generations. Chapters 10 and 11 describe the current state of social equity and look towards the future.

Public Management

Author: Carolyn J. Hill

Publisher: CQ Press

Published: 2009

Total Pages: 516

ISBN-13:

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Managing in the public sector entails an understanding of the interaction between three distinct dimensions—administrative structures and processes, organizations and their cultures, and the skills and values of individual managers. Public managers must produce results that citizens and their representatives expect from their government while balancing these concerns within a constitutional scheme of governance. In Public Management, authors Carolyn J. Hill and Laurence E. Lynn, Jr. show that constructing critical analyses and persuasive arguments is the principal tool for effectively managing in three dimensions. Students learn how to analyze and explain managerial strategies and decisions, critically assessing real world case studies and building their own arguments. Four unique features further the book’s approach and reinforce practical learning: Rule of Law boxes showcase how public managers are affected by statutes, regulations, and court decisions. Concepts in Action boxes show how sense-making, deliberation and decision making are common features in everday news stories, opinion pieces, and government reports. How the World Works boxes aptly illustrate how human nature creates conundrums, irony, and surprise in the practice of public management—a reminder that theory cannot fully explain the variety and complexity of human and organizational behavior. Analysis and Argument sections at the end of every chapter guide students in case analysis and help them build the elements of an argument (Claim, Reason, Evidence, Warrant, Acknowledgment and Response). Rich with vivid, “ripped-from-the-headlines” examples of managerial situations as well as noteworthy scholarship, Public Management underlines the challenges and art of balancing structure, culture, and craft.