-PDF Download- The Role Of Media And Communication Technologies For Tourists Travelers And The Travel Industry EBOOK

The role of media and communication technologies for tourists, travelers and the travel industry

Author: Kolja Julian Bockermann

Publisher: GRIN Verlag

Published: 2020-04-28

Total Pages: 26

ISBN-13: 3346155544

Seminar paper from the year 2019 in the subject Sociology - Culture, Technology, Nations, grade: 1,7, Bielefeld University, course: Sociology of Travel, language: English, abstract: The paper analyzes the travel industry and their commitment to the internet regarding advantages and disadvantages, like the role of review platforms and the ability to compare online. How did the changes over the years transform the industry and its consumers? Over the past years, the tourism industry had depended heavily on marketing using the power of the word of mouth. It used to be our family and friends, who would assist in the planning of our traveling, with the assistance of travel agencies, magazines and tourism guides. With the emergence of digital technologies in the present world however, the word of mouth has been prolonged to a limited group of people who are widely spread all over the world. Social Media, a greater outcome of digital technology is now being used to connect travelers to the recommendations and opinions of people all over the world. The development of Information and Communication Technologies (ICTs), within the last two distinctly different decades, have greatly transformed the tourism sector in almost all parts of the world. Within its tactical level, ICT makes it possible for the e-Commerce to thrive and subsequently assist the tourism organizations to fully maximize their general efficiency as well as effectiveness while at the strategic level, ICT has helped in restricting the tourism and travel chain together with the relationships which are there between the individual tourism organizations and the relevant stakeholders to the sector.

Sociology of Travel. How Media and Communications Impact Tourists

Author: Kolja Bockermann

Publisher: GRIN Verlag

Published: 2020-05-13

Total Pages: 27

ISBN-13: 3346167151

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Seminar paper from the year 2019 in the subject Sociology - Media, Art, Music, grade: 1,7, Bielefeld University, course: Sociology of Travel, language: English, abstract: This paper presents a critical review of literature related to use of social media in the tourism sector, specifically, to investigate the important role of media and communication technologies for tourists/travelers and the travel industry. The main questions is how changes in the former transform the dynamics of the latter. Over the past years, the tourism industry had depended heavily on marketing using the power of the word of mouth. It used to be family and friends, who would assist in the planning of our traveling, with the assistance of travel agencies, magazines and tourism guides. With the emergence of digital technologies in the present world however, the word of mouth has been prolonged to a limited group of people who are widely spread all over the world. Social Media, a greater outcome of digital technology is now being used to connect travelers to the recommendations and opinions of people all over the world. The development of Information and Communication Technologies (ICTs), within the last two distinctly different decades, have greatly transformed the tourism sector in almost all parts of the world. Within its tactical level, ICT makes it possible for the e-Commerce to thrive and subsequently assist the tourism organizations to fully maximize their general efficiency as well as effectiveness while at the strategic level, ICT has helped in restricting the tourism and travel chain together with the relationships which are there between the individual tourism organizations and the relevant stakeholders to the sector.

Social Media in Travel, Tourism and Hospitality

Author: Evangelos Christou

Publisher: Routledge

Published: 2016-04-01

Total Pages: 338

ISBN-13: 131705380X

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Social media is fundamentally changing the way travellers and tourists search, find, read and trust, as well as collaboratively produce information about tourism suppliers and tourism destinations. Presenting cutting-edge theory, research and case studies investigating Web 2.0 applications and tools that transform the role and behaviour of the new generation of travellers, this book also examines the ways in which tourism organisations reengineer and implement their business models and operations, such as new service development, marketing, networking and knowledge management. Written by an international group of researchers widely known for their expertise in the field of the Internet and tourism, chapters include applications and case studies in various travel, tourism and leisure sectors.

Advances in Social Media for Travel, Tourism and Hospitality

Author: Marianna Sigala

Publisher: Routledge

Published: 2017-07-20

Total Pages: 341

ISBN-13: 1317185137

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This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.

Information and Communication Technologies in Tourism 2014

Author: Zheng Xiang

Publisher: Springer Science & Business Media

Published: 2014-01-08

Total Pages: 874

ISBN-13: 3319039733

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The papers presented in this volume advance the state-of-the-art research on social media and Web 2.0, electronic tourism marketing, website development and evaluation, search engine marketing and optimization, IT adoption and diffusion, virtual travel communities, mobile technologies, management information systems in tourism, eLearning, recommender systems for tourism businesses and destinations and electronic distribution for hospitality and travel products. This book covers the most significant topics contributed by prominent scholars from around the world and is suitable for both academics and practitioners who are interested in the latest developments in e-Tourism.

Social Media in Travel, Tourism and Hospitality

Author: Evangelos Christou

Publisher: Routledge

Published: 2016-04-01

Total Pages: 298

ISBN-13: 1317053796

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Social Media Marketing in Tourism and Hospitality

Author: Roberta Minazzi

Publisher: Springer

Published: 2014-11-01

Total Pages: 178

ISBN-13: 3319051822

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This book describes ongoing developments in social media within the tourism and hospitality sector, highlighting impacts on both the demand and the supply side. It offers a combination of theory and practice, with discussion of real-life business experiences. The book is divided into three parts, the first of which provides an overview of recent trends in social media and user-generated content, clarifies concepts that are often used in an overlapping way and examines the “digitization of word of mouth” via online networks. The second part analyzes the impacts that social media can have on traveler behavior for each step in the travel process and also on suppliers, highlighting opportunities, threats and strategies. In the third part of the book, future potential trends deriving from the mobile marketing technologies are explored and possible methods for social monitoring by means of key performance indicators are examined. It is considered how engaging customers and prospects by means of social media might increase customer loyalty, foster electronic word-of-mouth communication, and consequently have important effects on corporate sales and revenues. The discussion encompasses methods to measure company performance on each of the social media in order to understand the optimal mix that will support and improve business strategies.

Information and Communication Technologies in Tourism 2019

Author: Juho Pesonen

Publisher: Springer

Published: 2018-12-14

Total Pages: 462

ISBN-13: 3030059405

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This book provides an extensive, up-to-date overview of the ways in which information and communication technologies (ICTs) can be used to develop tourism and hospitality. The coverage encompasses a wide variety of topics within the field, including virtual reality, sharing economy and peer-to-peer accommodation, social media use, hotel technology, big data, robotics, and recommendation systems, to name but a few. The content is based on the 2019 ENTER eTourism conference, organized in Nicosia, Cyprus by the International Federation for Information Technologies and Travel & Tourism (IFITT) – the leading independent global community for the discussion, exchange, and development of knowledge on the use and impact of new ICTs in the travel and tourism industry. The book offers a global perspective and rich source of information on important innovations and novel ideas. Though it will prove especially valuable for academics working in the eTourism field, it will also be of considerable interest to practitioners and students.

Handbook of Research on Social Media Applications for the Tourism and Hospitality Sector

Author: Ramos, Célia M.Q.

Publisher: IGI Global

Published: 2019-12-27

Total Pages: 477

ISBN-13: 1799819485

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Tourists frequently rely on social networks to provide information about a product or destination as a decision support tool to make adequate decisions in the process of planning a trip. In this digital environment, tourists share their travel experiences, impressions, emotions, special moments, and opinions about an assortment of tourist services like hotels, restaurants, airlines, and car rental services, all of which contribute to the online reputation of a tourist destination. The Handbook of Research on Social Media Applications for the Tourism and Hospitality Sector is a fundamental reference source that provides vital theoretical frameworks and the latest innovative empirical research findings of online social media in the tourism industry. While highlighting topics such as e-business, mobile marketing, and smart tourism, this publication explores user-generated content and the methods of mobile strategies. This book is ideally designed for tour developers, travel agents, restaurateurs, hotel management, tour directors, entrepreneurs, social media analysts, managers, industry professionals, academicians, researchers, and students.

Information and Communication Technologies in Tourism 2013

Author: Lorenzo Cantoni

Publisher: Springer Science & Business Media

Published: 2013-11-18

Total Pages: 565

ISBN-13: 3642363091

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The papers presented in this volume advance the state of the art in social media and Web 2.0, electronic tourism marketing, web site and search engine optimization, technology adoption and diffusion, online communities, tourism management and decision support, eLearning, mobile technologies and applications in tourism, recommender systems, e-intermediaries and networks in tourism, customer research in e-tourism and user generated content. The volume collects research papers of prominent scholars from around the world with a disciplinary background in the fields of social or computer sciences. The book covers the most significant topics within the study field of electronic tourism and addresses both, academics and practitioners interested in the latest advances in the electronic travel and tourism domain.