Tourism SMEs, Service Quality, and Destination Competitiveness

Tourism SMEs, Service Quality, and Destination Competitiveness PDF

Author: E. Jones and C. Haven

Publisher: CABI

Published: 2005

Total Pages: 408

ISBN-13: 9781845930882

DOWNLOAD EBOOK →

This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants. It also highlights the challenges faced by SMEs to promote destination business growth - with discussion of competitiveness, quality and standards. With its entity-relationship model of a destination, this edited collection of international papers fully explores the dynamics SMEs. Case studies from around the world also puts SMEs research into a global context.

Small Firms in Tourism

Small Firms in Tourism PDF

Author: Rhodri Thomas

Publisher: Routledge

Published: 2013-06-17

Total Pages: 336

ISBN-13: 1136366164

DOWNLOAD EBOOK →

This book provides a varied collection of recent research relating to small businesses in tourism. In doing so it reflects the eclecticism of interest and method associated with this under-researched and under-theorised area of investigation. Topics range from the potential contribution of small firms to achieving social or economic goals to understanding more about business performance and growth. As is common in tourism research, disciplinary boundaries are routinely transgressed in the interests of gaining greater illumination. Insights from a variety of countries are offered, sometimes as a result of trans-national collaboration initiated specifically for this book.

Entrepreneurship & Small Business Management in the Hospitality Industry

Entrepreneurship & Small Business Management in the Hospitality Industry PDF

Author: Darren Lee-Ross

Publisher: Routledge

Published: 2010-05-04

Total Pages: 305

ISBN-13: 1136440224

DOWNLOAD EBOOK →

• Explores both entrepreneurial theory and practice applied to the tourism and hospitality industry, by investigating some key theoretical concepts and grounding them in practical real life scenarios; • Moves back and forth between strategy and operations to illustrate the link between the two areas and explain how both perspectives are necessary for entrepreneurial success; • Creates an enthusiasm about the field by not only discussing some of the major challenges and opportunities but by providing the knowledge and skills required to start a small business and drastically improve the chances of sustaining it successfully.

Entrepreneurship and Small Business Management in the Hospitality Industry

Entrepreneurship and Small Business Management in the Hospitality Industry PDF

Author: Darren Lee-Ross

Publisher: Routledge

Published: 2010-05-04

Total Pages: 306

ISBN-13: 1136440216

DOWNLOAD EBOOK →

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten years. Divided into four sections, Entrepreneurship and Small Business Management in the Hospitality Industry takes an intuitive step-bystep progression through each stage of the entrepreneurial process: context, theoretical perspectives and definitions; Concept to reality; The business plan; Growth and the future. Ideal for students at any level, the chapters of this book invite you to ponder upon your reading through a series of ‘reflective practice’ activities. These, along with case studies, clearly defined chapter objectives, reflections, role-play activities and experiential exercises, allow you to both think actively about themes, concepts and issues and then apply them to a number of suggested scenarios. Perfect preparation for the up-and-coming entrepreneur!

The Family Business in Tourism and Hospitality

The Family Business in Tourism and Hospitality PDF

Author: Donald Getz

Publisher: CABI

Published: 2004-04-16

Total Pages: 250

ISBN-13: 9780851999227

DOWNLOAD EBOOK →

The family business is a global phenomenon, and is particularly prominent in tourism and hospitality. In many cases, the family business was developed for the purpose of facilitating personal and family goals. For example, in rural areas, farmers can use tourism as a way to generate additional income, thereby remaining in the area and retaining family property. Running a bed and breakfast establishment is a way to mix family and work. Lifestyle, locational and autonomy motives are the norm, but profit and growth-oriented entrepreneurs are also found within family businesses.This book is the first academic treatment of family business issues within the tourism and hospitality industry. It provides comprehensive assessment of ownership, management and family-related concerns across the entire business and family life cycle. Many new international case studies of real family businesses are used to illustrate key points. The book will be of significant interest to researchers and students in tourism and hospitality, small business and entrepreneurship studies, as well as to owners and potential investors in family businesses.

Small Firms in Tourism

Small Firms in Tourism PDF

Author: Rhodri Thomas

Publisher: Routledge

Published: 2013-06-17

Total Pages: 348

ISBN-13: 1136366156

DOWNLOAD EBOOK →

This book provides a varied collection of recent research relating to small businesses in tourism. In doing so it reflects the eclecticism of interest and method associated with this under-researched and under-theorised area of investigation. Topics range from the potential contribution of small firms to achieving social or economic goals to understanding more about business performance and growth. As is common in tourism research, disciplinary boundaries are routinely transgressed in the interests of gaining greater illumination. Insights from a variety of countries are offered, sometimes as a result of trans-national collaboration initiated specifically for this book.

Strategic Management for Hospitality and Tourism

Strategic Management for Hospitality and Tourism PDF

Author: Fevzi Okumus

Publisher: Routledge

Published: 2019-10-30

Total Pages: 375

ISBN-13: 1351188496

DOWNLOAD EBOOK →

Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.

International Encyclopedia of Hospitality Management

International Encyclopedia of Hospitality Management PDF

Author: Abraham Pizam

Publisher: Butterworth-Heinemann

Published: 2010

Total Pages: 513

ISBN-13: 1856177149

DOWNLOAD EBOOK →

This encyclopedia covers all of the relevant issues in the field of hospitality management from both a sectoral level as well as a functional one. It's unique user-friendly structure enables readers to find exactly the information they require at a glance.

The SAGE Handbook of Tourism Management

The SAGE Handbook of Tourism Management PDF

Author: Chris Cooper

Publisher: SAGE

Published: 2018-08-06

Total Pages: 877

ISBN-13: 1526461420

DOWNLOAD EBOOK →

The SAGE Handbook of Tourism Management is a critical, state-of-the-art and authoritative review of tourism management, written by leading international thinkers and academics in the field. With a strong focus on theories, concepts and disciplinary approaches to tourism studies, the chapters in this volume are framed as critical synoptic pieces covering key developments, current issues and debates, and emerging trends and future considerations for the field. Part One: Researching Tourism Part Two: Social Analysis Part Three: Economic Analysis Part Four: Technological Analysis Part Five: Environmental Analysis Part Six: Political Analysis This handbook offers a fresh, contemporary and definitive look at tourism management, making it an essential resource for academics, researchers and students.