-PDF Download- The Art Of Hospitality Implementation Guide EBOOK

The Art of Hospitality Implementation Guide

Author: Yvonne Gentile

Publisher: Abingdon Press

Published: 2020-05-19

Total Pages: 166

ISBN-13: 1501898965

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. The Art of Hospitality, a new comprehensive program developed by hospitality experts from the United Methodist Church of the Resurrection, promises to guide a local church in exactly what the program’s title implies: the artform of creating radical hospitality that infiltrates the heart and culture of the entire church. Complete with techniques and strategic planning throughout, The Art of Hospitality will effectively change how you do church, leaving guests surprised, delighted, and eager to return. The Implementation Guide contains step-by-step implementation strategies for leadership and teams tasked with developing and leading hospitality ministry. Additional components purchased separately include: The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome Book: Loaded with key principles and methods honed by hospitality experts Debi Nixon and Yvonne Gentile in their work at The Church of the Resurrection, this guide is designed to engage staff across all ministry areas in creating a common language around the ministry of welcome. The Art of Hospitality: Implementation DVD: A supplemental DVD to accompany Implementation with visual training in all areas of hospitality. The Art of Hospitality: Companion Book: Three-chapter book for the congregation as a whole or small groups to coincide with a sermon series in order to prepare the hearts and minds of the people in the pews. This compelling and practical program has been created by two hospitality leaders with credentials to claim their expertise: Debi Nixon is the Executive Director of ShareChurch, and Yvonne Gentile is the Senior Director of Guest Connections at The United Methodist Church of the Resurrection—the largest United Methodist Church in the United States with more than 22,000 members and 13,000 average weekly attendees across its campuses.

The Art of Hospitality

Author: Yvonne Gentile

Publisher: Abingdon Press

Published: 2020-05-19

Total Pages: 140

ISBN-13: 1501898833

DOWNLOAD EBOOK →

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. The Art of Hospitality, a new comprehensive program developed by hospitality experts from the United Methodist Church of the Resurrection, promises to guide a local church in exactly what the program’s title implies: the artform of creating radical hospitality that infiltrates the heart and culture of the entire church. Complete with techniques and strategic planning throughout, The Art of Hospitality will effectively change how you do church, leaving guests surprised, delighted, and eager to return. Loaded with key principles and methods honed by hospitality experts Debi Nixon and Yvonne Gentile in their work at The Church of the Resurrection, this guide is designed to engage staff across all ministry areas in creating a common language around the ministry of welcome. Additional components purchased separately include: The Art of Hospitality: Implementation Guide: Includes step-by-step implementation strategies for leadership teams tasked with developing and leading hospitality ministry. The Art of Hospitality: Implementation DVD: A supplemental DVD to accompany Implementation with visual training in all areas of hospitality. The Art of Hospitality: Companion Book: Three-chapter book for the congregation as a whole or small groups to coincide with a sermon series in order to prepare the hearts and minds of the people in the pews. This compelling and practical program has been created by two hospitality leaders with credentials to claim their expertise: Debi Nixon is the Executive Director of ShareChurch, and Yvonne Gentile is the Senior Director of Guest Connections at The United Methodist Church of the Resurrection—the largest United Methodist Church in the United States with more than 22,000 members and 13,000 average weekly attendees across its campuses.

The Art of Hospitality Companion Book Revised Edition

Author: Debi Nixon

Publisher: Abingdon Press

Published: 2024-08-06

Total Pages: 62

ISBN-13: 1791033229

DOWNLOAD EBOOK →

Create a culture of radical hospitality that surprises and delights guests beyond their expectations. The Art of Hospitality guides you and your church to creating a ministry of radical hospitality. While the main book is intended for pastors and church leaders, this Companion Book is designed for the whole congregation, to equip and inspire everyone to embrace a ministry of welcome. Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. In The Art of Hospitality, Yvonne Gentile and Debi Nixon guide you and your church creating radical hospitality that infiltrates the heart and culture of the entire congregation. Choose The Art of Hospitality main book for pastors and other leaders in the church. Choose the Companion Book for everyone else in the congregation.

The Art of Hospitality Revised Edition

Author: Yvonne Gentile

Publisher: Abingdon Press

Published: 2024-08-06

Total Pages: 152

ISBN-13: 1791033210

DOWNLOAD EBOOK →

Create a culture of radical hospitality that surprises and delights guests beyond their expectations. Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. In The Art of Hospitality, Yvonne Gentile and Debi Nixon guide you and your church creating radical hospitality that infiltrates the heart and culture of the entire congregation. Complete with key principles and proven techniques and strategies, this compelling and practical program will transform the way you do church, leaving guests surprised, delighted, and eager to return. This Revised Edition includes new insights and strategies for effective hospitality and welcome in all aspects of your digital and in-person ministry. This book is for pastors and other leaders in the church. Choose the Companion Book for everyone else in the congregation.

The Art of Hospitality Revised Edition

Author: Yvonne Gentile

Publisher:

Published: 2024-08-06

Total Pages: 0

ISBN-13: 9781791033200

DOWNLOAD EBOOK →

The Art of Hospitality Companion Book

Author: Debi Nixon

Publisher: Abingdon Press

Published: 2020-05-19

Total Pages: 72

ISBN-13: 1501898949

DOWNLOAD EBOOK →

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. The Art of Hospitality, a new comprehensive program developed by hospitality experts from the United Methodist Church of the Resurrection, promises to guide a local church in exactly what the program’s title implies: the artform of creating radical hospitality that infiltrates the heart and culture of the entire church. Complete with techniques and strategic planning throughout, The Art of Hospitality will effectively change how you do church, leaving guests surprised, delighted, and eager to return. Complementing the program study for leaders is a companion guide meant to prepare the congregations’ hearts and minds for a new way of doing church with radical hospitality. Broken into three chapters, this study is designed to coincide with pastor sermons and provide further reading and learning away from the pews. Free downloadable sermon starters will be available online (and in the Implementation Guide) for pastors as they design their sermon series. The three chapters are divided into the following: Biblical Hospitality The Ministry of Notice Three Questions: Why do people need Jesus?; Why do people need the Church?; Why do people need this church? Additional components purchased separately include: The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome Book: A foundational guide targeting pastors, staff, and lay leaders across all ministry areas of a church. The Art of Hospitality: Implementation Guide: Includes step-by-step implementation strategies for leadership teams tasked with developing and leading hospitality ministry. The Art of Hospitality: Implementation DVD: A supplemental DVD to accompany Implementation with visual training in all areas of hospitality. This compelling and practical program has been created by two hospitality leaders with credentials to claim their expertise: Debi Nixon is the Executive Director of ShareChurch, and Yvonne Gentile is the Senior Director of Guest Connections at The United Methodist Church of the Resurrection—the largest United Methodist Church in the United States with more than 22,000 members and 13,000 average weekly attendees across its campuses.

The Art of Gathering

Author: Priya Parker

Publisher: Penguin

Published: 2020-04-14

Total Pages: 322

ISBN-13: 1594634939

DOWNLOAD EBOOK →

"Hosts of all kinds, this is a must-read!" --Chris Anderson, owner and curator of TED From the host of the New York Times podcast Together Apart, an exciting new approach to how we gather that will transform the ways we spend our time together—at home, at work, in our communities, and beyond. In The Art of Gathering, Priya Parker argues that the gatherings in our lives are lackluster and unproductive--which they don't have to be. We rely too much on routine and the conventions of gatherings when we should focus on distinctiveness and the people involved. At a time when coming together is more important than ever, Parker sets forth a human-centered approach to gathering that will help everyone create meaningful, memorable experiences, large and small, for work and for play. Drawing on her expertise as a facilitator of high-powered gatherings around the world, Parker takes us inside events of all kinds to show what works, what doesn't, and why. She investigates a wide array of gatherings--conferences, meetings, a courtroom, a flash-mob party, an Arab-Israeli summer camp--and explains how simple, specific changes can invigorate any group experience. The result is a book that's both journey and guide, full of exciting ideas with real-world applications. The Art of Gathering will forever alter the way you look at your next meeting, industry conference, dinner party, and backyard barbecue--and how you host and attend them.

The Heart of Hospitality

Author: Micah Solomon

Publisher: SelectBooks, Inc.

Published: 2016-10-11

Total Pages: 210

ISBN-13: 159079379X

DOWNLOAD EBOOK →

Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Be Our Guest

Author: Disney Institute

Publisher:

Published: 2003-06

Total Pages: 212

ISBN-13:

DOWNLOAD EBOOK →

Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.

The Art of the Visit

Author: Kathy Bertone

Publisher: Running Press Adult

Published: 2012-05-15

Total Pages: 274

ISBN-13: 0762443952

DOWNLOAD EBOOK →

Presents a guide in two parts that offers advice on being a gracious host as well as being a considerate guest, with specific suggestions for visits involving children, young adults, and elderly people.