IT Quality Index

IT Quality Index PDF

Author: Zdenek Kvapil

Publisher: Van Haren

Published: 2017-11-13

Total Pages: 186

ISBN-13: 9401802432

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Over a long period of time we were receiving demand from different customers and stakeholders requesting our help with analyzing actual levels of IT management practices in their companies and to provide an external, objective look at IT, compare it with other organizations and develop a management summary of our overall findings. While this seems like a straight forward request and is covered by many consulting service providers, we struggled to develop answers to some very simple questions which are crucial to the different management levels from CEO level to IT professionals delivering operational support to the end user. Key questions we were requested to answer: _ How good is our IT? _ How is the quality of our IT evolving? _ How do we compare with other IT departments in similar organizations? _ How do we align the perception of quality between the business and IT? _ Can you compare the quality and costs of our IT? There are many existing assessment approaches based on ISO/IEC, capability models, maturity models, structured surveys as well as there being many different benchmarking approaches that provide detailed analytical outputs. These are typically focused and targeted internally, providing largely internal benefits to a company’s IT organization, looking mostly at the presence of documentation and processes, but none of them providing a comprehensive and straight forward answer to address the simple yet fundamental question asked by management – HOW GOOD IS OUR IT? We believe that a simple question should have a simple answer.

Leadership, New and Revised

Leadership, New and Revised PDF

Author: Peter Koestenbaum

Publisher: John Wiley & Sons

Published: 2002-10-31

Total Pages: 400

ISBN-13: 0787964727

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It has been more than a decade since the first edition of PeterKoestenbaum's landmark book Leadership: The Inner Side ofGreatness was published. Since that time world events havecaused a dramatic shift in how we think about our lives and ourwork. Now we grapple with the fundamental questions. How can welive a courageous life and manage anxiety? Is it possible to reachgreater heights of ethics and responsibility? Peter Koestenbaum, the preeminent business philosopher, has beena trusted mentor to business leaders worldwide. In this thoroughlyrevised edition of his classic book he shares his wisdom about thefundamental nature of leadership and shows what it takes to becomean exceptional and passionate leader in today's complex world. Atthe very heart of the book is his Leadership Diamond model—aparadigm that challenges managers to transform their thinking andapproach everything with fresh effectiveness in order to reapricher results and become great leaders.

Let Go of the Guilt

Let Go of the Guilt PDF

Author: Valorie Burton

Publisher: Thomas Nelson

Published: 2020-09-01

Total Pages: 240

ISBN-13: 0785220224

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Break Your Guilt Habit! In Let Go of the Guilt, life coach and bestselling author Valorie Burton teaches you a simple, but profound method that will free you from what she calls the “false guilt” that is so common today. As you peel back the layers, you’ll feel the burden lift. And that’s when you make room for your authentic self and the joyful life that is possible for you. Through her signature self-coaching process, powerful questions, and practical research, she shows you how to: recognize and overcome the five thought patterns of guilt, break the surprising habit that tempts you to subconsciously choose guilt over joy, stop guilt from sneaking its way into your everyday decisions and interactions, flip those guilt trips so you can keep others from manipulating you, and stop setting yourself up for stress, anxiety and obligation, and instead set yourself for a life of joy and freedom Valorie’s journaling questions and research-based process will shift your perspective, give you clarity and courage, and equip you with a plan of action to let go of the guilt for good.

Confessions of a Single Woman

Confessions of a Single Woman PDF

Author: Denona Pryor

Publisher: WestBow Press

Published: 2011-11-21

Total Pages: 117

ISBN-13: 1449729134

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God wants a relationship with you! God loves you, and to show you how much He does, He sent His Son to die for your sins. God wants you to trust in Him and believe that with Him, all things are possible if you believe in Him. Confessions of a Single Woman is about forgiveness of sins, trusting in the God who made you and wants to keep you. It is also a guide to learning how to have a relationship with Christ.

File Zero (An Agent Zero Spy Thriller—Book #5)

File Zero (An Agent Zero Spy Thriller—Book #5) PDF

Author: Jack Mars

Publisher: Jack Mars

Published: 2019-07-16

Total Pages: 381

ISBN-13: 1094310336

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“You will not sleep until you are finished with AGENT ZERO. A superb job creating a set of characters who are fully developed and very much enjoyable. The description of the action scenes transport us into a reality that is almost like sitting in a movie theater with surround sound and 3D (it would make an incredible Hollywood movie). I can hardly wait for the sequel.” --Roberto Mattos, Books and Movie Reviews In FILE ZERO (Book #5), Agent Zero’s memory finally comes flooding back—and with it, shocking revelations about the CIA’s secret plot to spark a war and to take his life. Disavowed and on the run, can he stop them in time? When an incident in the Strait of Hormuz threatens to mushroom into an all-out war, Agent Zero’s memory comes rushing back, and with it, a chance to uncover the plot that caused his memory loss to begin with. Discredited, with few friends left, Zero is on his own as he tries to stop the CIA while also saving his targeted family. Yet as he digs deeper, another, more nefarious, plot comes to surface, one which will require him to trust no one, and to risk it all to save the country he loves. FILE ZERO (Book #5) is an un-putdownable espionage thriller that will keep you turning pages late into the night. Book #6 in the AGENT ZERO series is now also available. Books #6-#12 are also available! “Thriller writing at its best.” --Midwest Book Review (re Any Means Necessary) “One of the best thrillers I have read this year.” --Books and Movie Reviews (re Any Means Necessary) Also available is Jack Mars’ #1 bestselling LUKE STONE THRILLER series (7 books), which begins with Any Means Necessary (Book #1), a free download with over 800 five star reviews!

The Complete Agent Zero Spy Thriller Bundle (Books 1-12)

The Complete Agent Zero Spy Thriller Bundle (Books 1-12) PDF

Author: Jack Mars

Publisher: Jack Mars

Published: 2021-12-22

Total Pages:

ISBN-13: 1094375217

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“You will not sleep until you are finished with AGENT ZERO. The author did a superb job creating a set of characters who are fully developed and very much enjoyable. The description of the action scenes transport us into a reality that is almost like sitting in a movie theater with surround sound and 3D (it would make an incredible Hollywood movie). I can hardly wait for the sequel.” --Roberto Mattos, Books and Movie Reviews In this much-anticipated debut of an epic spy thriller series by #1 bestseller Jack Mars, readers are taken on an action thriller across Europe as presumed-CIA operative Kent Steele, hunted by terrorists, by the CIA, and by his own identity, must solve the mystery of who is after him, of the terrorists’ pending target—and of the beautiful woman he keeps seeing in his mind. Kent Steele, 38, a brilliant professor of European History at Columbia University, lives a quiet life in a New York suburb with his two teenage daughters. All that changes when late one night he gets a knock on his door and is abducted by three terrorists—and finds himself flown across the ocean to be interrogated in a basement in Paris. They are convinced that Kent is the most lethal spy the CIA has ever known. He is convinced they have the wrong man. Do they? With a conspiracy around him, adversaries as smart as he is, and an assassin on his tail, the wild game of cat and mouse leads Kent on a perilous road—one that may lead back to Langley—and to a shocking discovery of his own identity. AGENT ZERO is an espionage thriller that will keep you turning pages late into the night. “One of the best thrillers I have read this year.” --Books and Movie Reviews (re Any Means Necessary) Also available is Jack Mars’ #1 bestselling LUKE STONE THRILLER series (7 books), which begins with Any Means Necessary (Book #1), a free download with over 800 five star reviews!

Let Them See You

Let Them See You PDF

Author: Porter Braswell

Publisher: Lorena Jones Books

Published: 2019-01-15

Total Pages: 226

ISBN-13: 0399581405

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The guide to getting hired, being promoted, and thriving professionally for the 40 million people of color in the workplace—from the CEO and cofounder of Jopwell, the leading career advancement platform for Black, Latinx, and Native American students and professionals. Let Them See You is a collection of Braswell’s straight-talking advice and mentorship for diverse careerists, from college students to mid-level professionals. It’s also an invitation for diversity champions to listen in on the guidance and perspective Braswell provides, particularly for young diverse workers—the population that will make up the majority of the US workforce by 2030. In Let Them See You, Braswell briefly chronicles how the majority-culture workplace evolved and why it’s a business imperative to have a more diverse workforce, and then explains how you can: · overcome not-so-invisible obstacles · create perceived value · get recognition · be true to yourself at work · build a personal brand · harness fear of failure · embrace uncomfortable conversations, and · drive diversity and inclusion, whether you’re entry-level or in management In essence, Braswell delivers all the context, tactics, and language you need to let them see you.

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