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Success Through Quality

Author: Timothy J. Clark

Publisher: Quality Press

Published: 2002-06-30

Total Pages: 157

ISBN-13: 0873899067

Ideal for any industry, this book gives a basic introduction to continuous improvement and provides a comprehensive overview of the quality improvement theory, methods, and basic tools. Written in a format to help those with little or no understanding of continuous quality improvement, the author provides basic guidelines that can be immediately applied to improve decision-making and problem-resolution.!--nl--If you are a new employee in an organization that has a quality program in place or an employer who needs a quick, and simple book about quality for your employees, this book meets those needs. The author uses easy-to-read, short chapters to explain the basics of quality, and uses common, real-life scenarios to demonstrate key points and concepts. The material is organized in a manner that makes it easier for the reader to use and benefit from the book in a short time.

Project Success and Quality

Author: Andrew Wright

Publisher: Routledge

Published: 2018-09-12

Total Pages: 200

ISBN-13: 1351213253

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Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The ‘Iron Triangle’ of time/cost/quality suggests that all three aspects are equal, but with quantitative methods for monitoring project performance, the focus is primarily on managing cost and time. This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios. It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.

Success and Opportunity Through Quality Charter Schools Act

Author: United States. Congress. House. Committee on Education and the Workforce

Publisher:

Published: 2014

Total Pages: 96

ISBN-13:

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Success Through Failure

Author: Henry Petroski

Publisher: Princeton University Press

Published: 2018-05-29

Total Pages: 256

ISBN-13: 0691180997

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Examines many of the failed designs and inventions that led to greater improvements siting as examples the 1940 collapse of the Tacoma Narrows Bridge and the space shuttle disasters.

QCC – Quality Circle Mantras - Success through Teamwork

Author: Somesh Nath

Publisher: Walnut Publication

Published: 2021-04-15

Total Pages: 154

ISBN-13: 9390785383

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Whatever your organisation, its sector, size or heritage, companies face various quality related problems during day to day operations which results in rejections and reworks. QCC is one such methodology, which is not a solution, or a goal, but a way of seeing, thinking and doing. Adapting QCC means departing from the path of the herd and committing to the path that’s right for your business. This book will be helpful for QC members, Team Leaders, Facilitators and companies aspiring to do well on the Quality front as it collates all requirements step by step. The benefits of a quality circle are endless, helping the organization get results it acts as a catalyst to create a competitive advantage. “If you don’t have time to do it right you must have time to do it over again.” ~Unknown “It is better for 100 persons to take one step rather than 1 person to take 100 steps.” – Japanese expression of quality circle. “It is easier to do a job right than to explain why you didn’t” _ Martin Van Buren

Strive

Author: Scott Amyx

Publisher: John Wiley & Sons

Published: 2018-03-23

Total Pages: 224

ISBN-13: 1119387272

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Has success eluded you, no matter how hard you try? Are you frustrated by trying to achieve your dreams by copying others? Internationally-acclaimed speaker and founder of the cutting-edge venture capital Amyx Ventures, Scott Amyx reveals how you can attain real success in your life, your way. His theory of Strive is a challenge to the conventional wisdom that has held so many people back from achieving their goals and enjoying lasting happiness. Scott rose from obscure poverty to globe-trotting success, and he invites you to share in his journey by adopting a new mindset towards your personal challenges: embrace them. Scott shows you how through stories of the most unlikely individuals who embraced difficult personal change to become outrageously successful. He helps you take stock of your own habits and practices to identify how your routine and misconceptions are holding you back. Fascinating insights from throughout history up through today’s cutting-edge research show how embracing discomfort fuels lasting success. Shape your life in new, exciting ways. You can have control over your career, your outlook, your actions, and your priorities. This book helps you get a fresh start to begin building the successful life you want. Discover what really drives success---and how conventional wisdom is wrong Clearly identify your own personal challenges---and how to overcome them Delve into the latest research on high performance to create a better you Learn how high-achievers approach challenge, change, and success Strive is an unconventional approach to attaining your dreams because it takes what makes you unique and turns it to your advantage. Have you been duped by common myths of success? Are you disappointed by the constant struggle in life? Scott reveals how only you have the power to change your trajectory. Strive is your handbook for getting comfortable with discomfort, embracing and enjoying new challenges, and achieving real, lasting success.

Poised for Success

Author: Jacqueline Whitmore

Publisher: St. Martin's Press

Published: 2011-11-08

Total Pages: 193

ISBN-13: 1429989769

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Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore. In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Presence, Polish, Professionalism, and Passion. These include how to: -Package yourself for success by refining your personal brand -Nurture professional relationships with flair -Master the five ways to make yourself more memorable -Learn the seven unwritten rules of workplace etiquette Whitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.

Software Quality

Author: Capers Jones

Publisher:

Published: 1997

Total Pages: 0

ISBN-13: 9781850328674

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Based on the author's empirical observations of nearly 7000 software projects derived from close to 600 companies and government agencies, Software Quality: Analysis and Guidelines for Success examines the effects of about 75 major software quality factors on the quality level of actual software applications. This book also compares the quality methods used by six major software subindustries, including commercial and systems software, management information systems and outsources. Software Quality: Analysis and Guidelines for Success brings together the major issues in software quality that impacts the enterprise, including cost benefit and analysis that shows costs of using quality standards and the higher cost of systems failures and ineffectiveness when they are not used. It demonstrates the need for a multi-faceted approach to achieve high-levels of software quality, utilizing quality measurements, protest inspections and testing by trained testing experts as tools to achieve success.

Customer Satisfaction

Author: Craig Cochran

Publisher: Paton Professional

Published: 2003

Total Pages: 121

ISBN-13: 0971323143

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Customer satisfaction is the single most important issue affecting organizational survival. Despite this fact, most companies have no clue what their customers really think. They operate in a state of ignorant bliss, believing that if their customers were anything less than 100-percent satisfied they'd hear about it. Then they are shocked when their customer base erodes and their existence is threatened. The key to competitive advantage is proactively gauging customer perceptions and aggressively acting on the findings. The techniques for doing this don't have to be difficult, they just have to be timely and effective. This book explores a range of practical techniques for probing your customers' true level of satisfaction. Tools and specific instructions for use are described in detail, enabling the organization to get started immediately. The tools range from very basic to highly sophisticated, providing a path for organizations to follow as they progressively become more familiar with the unique drivers of customer satisfaction. This is the perfect reference for organizations that want to continually improve and outpace their competition. Contents What is Customer Satisfaction? Call Reports Field Reports Comment Cards Complaint Systems Quantitative Customer Surveys In Conclusion

Improving Reliability and Quality for Product Success

Author: Dongsu Ryu

Publisher: CRC Press

Published: 2012-05-11

Total Pages: 229

ISBN-13: 1466503793

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For almost every sensationalized media report of product failure, a closer look often determines these failures occurred due to inadequate reliability theory and methodology. Current theories and practices cannot solve these problems, mainly because test specifications, especially lifetime tests, express their results as either pass or fail; these results thus provide little useful quantitative information. In a clear, concise presentation, Improving Reliability and Quality for Product Success discusses how to eradicate failures in hardware products and, consequently, achieve greater success in the marketplace. Evolved from the author’s more than thirty years of experience, the book redefines quality and reliability terminology, explains failure mechanics, and analyzes why reliability accidents occur in the products of established corporations. The author presents a new prevention methodology in easily understood qualitative and scientific terms. Without excess discussions of the complex related mathematics, he creates principles that enable readers to identify problems before product release into the market. These novel concepts and methodology can reduce product troubles by establishing test specifications that produce quantified outcomes that constitute conclusive judgment data. Many books that cover reliability theory/engineering/practice are geared towards professionals with advanced mathematical skills and would not necessarily be of use to executives and CEOs, who may not be quality or reliability experts but need to understand these principles when making decisions. This book addresses this important but neglected audience, introducing novel ideas based on back-to basics quality/reliability concepts in an easily understood manner. In addition, it explains basic, fresh new methods for maximizing customer satisfaction and securing a competitive edge in performance.