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Street-level Leadership

Author: Janet Vinzant Denhardt

Publisher: Georgetown University Press

Published: 1998

Total Pages: 216

ISBN-13: 9780878407057

Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action. Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance. This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.

The 5 Levels of Leadership

Author: John C. Maxwell

Publisher: Center Street

Published: 2011-10-04

Total Pages: 187

ISBN-13: 1455507512

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Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.

Cops, Teachers, Counselors

Author: Steven Williams Maynard-Moody

Publisher: University of Michigan Press

Published: 2003-05-12

Total Pages: 236

ISBN-13: 0472098322

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A penetrating look at how government workers make sense of their work, ascribe identity to the people they encounter, and account for their decisions and actions

Street-Level Bureaucracy

Author: Michael Lipsky

Publisher: Russell Sage Foundation

Published: 1983-06-29

Total Pages: 263

ISBN-13: 1610443624

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Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Leading Lightly

Author: Jody Michael

Publisher: Greenleaf Book Group

Published: 2022-06-28

Total Pages: 194

ISBN-13: 1626349002

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A Conscious Approach to Leadership and Life Leading lightly is about looking at what you do through a radical new lens. It’s a way to powerfully transform your performance, make better decisions, gain greater self-awareness, and develop the capacity to manage your work and life with enduring ease and clarity. An alternative to the everyday stress, pace, challenges, and burdens that weigh you down, leading lightly shows you how to shift your mindset, live lighter, and optimize your effectiveness. Part leadership, part mental fitness, part health and wellness guide, Leading Lightly empowers you to work at your best and operate at your fullest potential. Stress and difficulty don’t have to be a given. Learning to lead lightly and live mindfully can profoundly change the trajectory of your day. This book is for anyone who finds themselves overloaded, frustrated, anxious, or exhausted by their life circumstances. It offers more than just tactical strategies for sustained optimal performance at work, but transcends that, helping you develop a conscious approach to all the facets of your life, so you’re able to leverage the choices you have each day and take action that puts you in control of your experience. You’ll not only be able to create better outcomes but also do this in a way that energizes and enlivens you. In Leading Lightly, author Jody Michael brings together 20+ years of her research and work as a psychotherapist, Master Certified Coach, and leadership expert to provide you with a practical, measurable, and proven process for developing your mental fitness. You’ll increase your emotional intelligence, discover how to respond to situations with more agility, build stronger interpersonal relationships, and find that the ability to thrive in leadership and life is within your grasp. This book will show you how to think differently, feel lighter, and achieve personal and professional well-being. You’ll notice the results immediately, and those around you will too.

Handbook of Public Administration

Author: B Guy Peters

Publisher: SAGE

Published: 2007-05-23

Total Pages: 409

ISBN-13: 1446204782

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The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.

Understanding Street-Level Bureaucracy

Author: Hupe, Peter

Publisher: Policy Press

Published: 2015-07

Total Pages: 404

ISBN-13: 1447313267

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This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

Dissent and the Failure of Leadership

Author: Stephen P. Banks

Publisher: Edward Elgar Publishing

Published: 2010-01-01

Total Pages: 251

ISBN-13: 1848442696

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This timely collection of original papers explores the vital but largely unrecognized connections between leadership and dissent. In an era when leadership failures can mean homelessness and even death for countless flood victims, losses of life savings for employees of bankrupt corporations, civilian deaths and ravaged societies in the Middle East and incalculable suffering among refugees in central Africa, the studies presented here offer analysis and correctives based on new understandings of the dissent leadership relationship. The book examines how dissent is implicated in problems plaguing theory development in leadership studies. Topics explored within this framework include dissent in corporate discourses of control, real and manufactured crises, cross-generational perceptions, women leaders personal and work lives, the professionalization of journalism, religious institutions, activist public relations and fear-based cultures. It concludes with new proposals for legitimating dissent as a unique instrument for advancing social development and avoiding failures of leadership. Examining dissent as the critical factor that differentiates leadership failures and successes from interdisciplinary perspectives, this illuminating book will be of great interest to advanced students and teachers of leadership studies, as well as corporate executives, policymakers and other leaders aware of the need to improve leadership practices.

Fearless Leadership (Second Edition)

Author: Carey Lohrenz

Publisher: Greenleaf Book Group

Published: 2014-10-07

Total Pages: 195

ISBN-13: 1626341141

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#1 Amazon Bestseller in Leadership Wall Street Journal Bestseller An F-14 fighter pilot’s top lessons for leading fearlessly—and bringing a team to peak performance As an aviation pioneer, Carey D. Lohrenz learned what fearless leadership means in some of the most demanding and extreme environments imaginable: the cockpit of an F-14 and the flight deck of an aircraft carrier. Here, her teams had to perform at their peak—or lives were on the line. Faltering leadership was simply unacceptable. Through these experiences, Lohrenz identified a fundamental truth: high-performing teams require fearless leaders. Since leaving the Navy, she’s translated that lesson into a new field, helping top business leaders, from Fortune 500 executives to middle managers, supercharge performance in today’s competitive business environments. In Fearless Leadership, Lohrenz walks you through the three fundamentals of real fearlessness—courage, tenacity, and integrity—and then reveals fearless leadership in action, offering advice on how to set a bold vision, bring the team together (as wingmen, not Top Gun mavericks), execute effectively, and stay resilient through hard times. Whether you’re stepping into your first leadership role or looking to get out of a longstanding rut, Fearless Leadership will act like your afterburner—rocketing you to ever-higher levels of performance.

High-Stakes Leadership

Author: Constance Dierickx

Publisher: Routledge

Published: 2017-09-22

Total Pages: 217

ISBN-13: 1351613995

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What makes some leaders so effective when the stakes are high, while others fall short? Why are some able to not only survive but to lead their organizations to new heights even in risky, fast-changing times? The answer is succinct but multi-layered: such leaders display courage, judgment, and fortitude. High-stakes leadership does not require unnatural powers, nor is it predicated on a dangerous situation. The three signature character traits can be cultivated by anyone at any level in any organization, big or small. Organizational and leadership consultant Constance Dierickx describes high-stakes leadership in a simple, three-part model that illuminates the mindsets, strategies, and tactics leaders must draw upon to make tough decisions, take an unpopular stand, or ignore convention, providing real-world examples across a range of sectors and industries. Dierickx developed her model of high-stakes leadership to help her clients—executives at organizations ranging from start-ups to nonprofits to large, global companies—better define what they need to bring strategy to life. This, she found, is the great gulf in business, the vast space between idea and results. High-Stakes Leadership helps leaders sharpen their ability to: act decisively, with clarity and focus test ideas using reason, and course correct as needed be resolute and inspire others to continue, even in the face of challenges Leading requires the courage to make conscious decisions about what to do, the judgment to separate information from short-term trends, and the fortitude to remain true to oneself and one’s mission. When leaders do these things, they also become teachers, leading their teams by example, often without realizing it. The essential aspects of good leadership endure even as the environment and tactics change. Indeed, courage, judgment, and fortitude are not merely tools for survival, they are the means by which we sculpt the future.