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Skills of Workplace Communication

Author: Richard Picardi

Publisher: Bloomsbury Publishing USA

Published: 2001-09-30

Total Pages: 320

ISBN-13: 0313004609

Ability and skill are important, but they are not everything. Equally important is how you communicate yourself--your competencies and achievements--to others. Teacher and consultant Richard Picardi takes a long, thoughtful look at the things we all need to understand in order to allow our ideas to be heard and understood in today's noisy, hotly competitive organizations. He covers not just the skills of putting your ideas, recommendations, and analyses in writing, but also the other way in which effective communication is accomplished: nonverbally. He shows you the internal and external roadblocks to effective communication and how to break through them. In Part I, Picardi analyzes the nature of verbal and nonverbal communication. He shows how to recognize and remove internal and external barriers to effective communication and create messages that get the results you want. He then focuses on the specific goals of business communication, showing how the concept of change interacts with all forms of communication--in fact, how change is implicit in them. Picardi lays out the elements of organization that are essential in creating reader-based messages, then explains how to compose the clear, forceful sentences and paragraphs to express them. Later, in Part III, he presents his system of text boxes, showing how to write typical business memos and letters, using direct and indirect patterns of writing to demonstrate different types of messages you want to communicate, and ends with a systematic method to revise and improve upon first drafts. He goes on to apply the principles of reader-based communication, effective organization, and clear expression to proposal and report writing. He shows how proposals differ from reports and how to write both effectively. For training and development specialists, the book provides the material you need to teach these skills to others.

Interpersonal Communication Skills in the Workplace

Author: Perry MCINTOSH

Publisher: AMACOM Div American Mgmt Assn

Published: 2008-07-10

Total Pages: 226

ISBN-13: 0761215115

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Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Communication Skills for Business Professionals

Author: Celeste Lawson

Publisher: Cambridge University Press

Published: 2019-06-12

Total Pages: 491

ISBN-13: 1108594417

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With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.

Effective Workplace Communication

Author: Marsha Ludden

Publisher: JIST Works

Published: 2007-01-01

Total Pages: 104

ISBN-13: 9781593574338

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The third edition of Effective Workplace Communication engages readers' interest and develops their skills with clear and concise explanations of principles of effective listening, oral, written, and nonverbal communication. Worksheets then present several workplace scenarios in which readers can test their skills in applying those principles. Each chapter has "Check It Out" and "Check Your Vocabulary" activities that further reinforce readers' grasp of key concepts.

Mastering Communication at Work: How to Lead, Manage, and Influence

Author: Ethan F. Becker

Publisher: McGraw Hill Professional

Published: 2009-08-14

Total Pages: 241

ISBN-13: 007171345X

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Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.

Communication in the Workplace: A Practical Guide to Improve Interpersonal Communication in the Workplace for Better Environment, Client Relationships

Author: David L. Lewis

Publisher: Independently Published

Published: 2019-03-31

Total Pages: 246

ISBN-13: 9781092221221

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How to Improve Your Communication Skills in the Workplace, Organization and in Your Personal Life Good communication is an important skill in any environment, organization with human interactions. moreover, when it comes to communication in the business, effective communication is an integral element to business success. This book contains: Internal Workplace Communication External Workplace Communication Group Workplace Communication How to Communicate Effectively at Work How to Deal with a Difficult Boss and Still Keep Your Job Choosing to Get Better at Explaining Things At Work Steps of Developing Effective Workplace Communication Skills Techniques to Develop and Display Open-mindedness, Empathy and Respect in Workplace Communication Workplace Communication Techniques And more In any organizations, good communication isn't just about resolving conflict. Good communication is an important elements in client relationships, profitability, team effectiveness, and employee engagement. Building healthy working relationships is vital to any business success. A major part of this is understanding your own personal communication style, how you can influence other people, and how to use your communication style to create effective business relationship and it isn¡ ̄t just about being able to more accurately speaking and concisely present your thought and ideas. It¡ ̄s also not just about resolving conflict or creating a more positive team environment it is essential to sales, client relationships, better team environment, company culture, employee and team management engagement. The most comprehensive guide for interpersonal communication in the workplace for better productive environment, client relationships, team development, and employee engagement! Order Communication in the workplace Book, and learn to write more effectively, communicate with customers and employees, and craft compelling communication plans and proposals, as well as communication skills training for difficult situations, such as dealing and managing.

Effective Communication Skills

Author: Marsha Ludden

Publisher:

Published: 1992

Total Pages: 140

ISBN-13:

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Say This-Not That!

Author: Dan O'Connor

Publisher: Createspace Independent Pub

Published: 2011-05-24

Total Pages: 116

ISBN-13: 9781463526924

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This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those "I wish I hadn't just said that!" moments? In "Say This, Not That," expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With "Say This, Not That," you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enable you to deliver your message with clarity and effectiveness-the ones that will move you to a new communication level and put you in the category of savvy communicator. No more skimming through pages to find what you're looking for--every page has useful tools you'll be able to apply immediately, and examples of each phrase in use. Furthermore, this program comes complete with quick-reference reminder cards you can have at-the-ready, so you can really make these techniques your own-not just for one enthusiastic moment, but forever! What will you find in Say This Not That? 1- The words! Most chapters deal with one specific danger phrase to be eliminated from your verbal repertoire and one specific power phrase to replace it. However, since not all phrases we'll be covering have exact opposites, you'll also find chapters that deal solely with danger phrases to be purged from usage, and other chapters that deal solely with power phrases that should be added to your every day communication arsenal, to infuse your speech with punch and power. 2- The theory--A great deal of research has gone into determining the effect of words on the listener. You'll learn the reasons-the "why" of every lesson. 3- Examples--You'll find examples of situations in which the phrases should or should not be used, as well as variations of the words under discussion. 4- Quick reference cards--The number of the quick-reference card that accompanies each lesson. In the back of this book you'll find the quick-reference card. If you're using an e-reader, you can simply turn to that page and keep it open to your phrase for the day, and if you'd like to print out these cards, simply go to our website www.powerdiversity.com and click on the customer resources section. It's as easy as that to achieve new levels of communication success! "Thank you, Dan, for giving me the words! I didn't know it could be so easy to improve my communication skills. I carry your book with me wherever I go, and use the power phrases both at work and at home. Because of your training, I have a better relationship with my boss, my husband, and even my teenagers! I just can't thank you enough." -Marsha Thompson, Washington DC, USA

Interpersonal Communication Skills in the Workplace

Author: Perry McIntosh

Publisher: AMACOM Div American Mgmt Assn

Published: 2008

Total Pages: 183

ISBN-13: 0761214755

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Communication in the Workplace

Author: Leil Carniege

Publisher: Independently Published

Published: 2019-06-09

Total Pages: 132

ISBN-13: 9781072942016

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"Buy the paperback version of this book and get the kindle book version for free"Do you want to find out how to get better results in the workplace both individually and with your colleagues? Do you Know that communication in the workplace is the key to susses even in everyday life? Communication is an important tool for increasing productivity and promoting great relationships across all levels of an organization. Employers who invest their resources in building an effective communication system will quickly earn their employee's trust which results in increased productivity and business growth. Similarly, employees who are good at communicating with fellow workers, management, and customers, become valuable to the company, and additionally, this skill fast tracks them to success. Poor communication only leads to disillusioned employees who slowly but irreversibly lose their faith in both the employer and the company, thus resulting loss of staff, and decreased productivity. Effective communication helps in creating strong teams. Nothing worth achieving as a company is ever created by a single person. It's all about teamwork. Thanks to effective communication, the team can draw close together, and accomplish its objectives in time. Effective communication also promotes innovation. When there are clear channels of passing messages across to relevant parties, a powerful idea won't just sink away, but it is harnessed. Effective communication promotes business growth in terms of turnover and also makes the brand more visible.This book explores the importance of effective communication in the workplace and also provides actionable tips in improving workplace communication Would you like to know more?Scroll to the top of the page and select the buy now button!