Good Services

Good Services PDF

Author: Louise Downe

Publisher: BIS Publishers

Published: 2020-03-03

Total Pages: 0

ISBN-13: 9789063695439

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Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

RESTful Web Services

RESTful Web Services PDF

Author: Leonard Richardson

Publisher: "O'Reilly Media, Inc."

Published: 2008-12-17

Total Pages: 448

ISBN-13: 0596554605

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"Every developer working with the Web needs to read this book." -- David Heinemeier Hansson, creator of the Rails framework "RESTful Web Services finally provides a practical roadmap for constructing services that embrace the Web, instead of trying to route around it." -- Adam Trachtenberg, PHP author and EBay Web Services Evangelist You've built web sites that can be used by humans. But can you also build web sites that are usable by machines? That's where the future lies, and that's what RESTful Web Services shows you how to do. The World Wide Web is the most popular distributed application in history, and Web services and mashups have turned it into a powerful distributed computing platform. But today's web service technologies have lost sight of the simplicity that made the Web successful. They don't work like the Web, and they're missing out on its advantages. This book puts the "Web" back into web services. It shows how you can connect to the programmable web with the technologies you already use every day. The key is REST, the architectural style that drives the Web. This book: Emphasizes the power of basic Web technologies -- the HTTP application protocol, the URI naming standard, and the XML markup language Introduces the Resource-Oriented Architecture (ROA), a common-sense set of rules for designing RESTful web services Shows how a RESTful design is simpler, more versatile, and more scalable than a design based on Remote Procedure Calls (RPC) Includes real-world examples of RESTful web services, like Amazon's Simple Storage Service and the Atom Publishing Protocol Discusses web service clients for popular programming languages Shows how to implement RESTful services in three popular frameworks -- Ruby on Rails, Restlet (for Java), and Django (for Python) Focuses on practical issues: how to design and implement RESTful web services and clients This is the first book that applies the REST design philosophy to real web services. It sets down the best practices you need to make your design a success, and the techniques you need to turn your design into working code. You can harness the power of the Web for programmable applications: you just have to work with the Web instead of against it. This book shows you how.

Thank You for Your Service

Thank You for Your Service PDF

Author: David Finkel

Publisher: Macmillan + ORM

Published: 2013-10-01

Total Pages: 272

ISBN-13: 0374710961

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Now a Major Motion Picture Directed by American Sniper Writer Jason Hall and Starring Miles Teller No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, his bestselling account from the front lines of Baghdad, Finkel embedded with the men of the 2-16 Infantry Battalion as they carried out the infamous “surge”. Now, in Thank You for Your Service, Finkel tells the true story of those men as they return home from the front-lines of Baghdad and struggle to reintegrate--both into their family lives and into American society at large. Finkel is with these veterans in their most intimate, painful, and hopeful moments as they try to recover, and in doing so, he creates an indelible, essential portrait of what life after war is like--not just for these soldiers, but for their wives, widows, children, and friends, and for the professionals who are truly trying, and to a great degree failing, to undo the damage that has been done. Thank You for Your Service is an act of understanding, and it offers a more complete picture than we have ever had of two essential questions: When we ask young men and women to go to war, what are we asking of them? And when they return, what are we thanking them for? “Finkel sketches a panoramic view of postwar life....A book that every American should read.” —Jake Tapper, Los Angeles Times Finalist for the National Book Critics Circle Award, the Los Angeles Times Book Prize, and the New York Public Library Helen Bernstein Award for Excellence in Journalism. One of Ten Favorite Books of 2013 by Michiko Kakutani (The New York Times), a Washington Post Top Ten Book of the Year, and a New York Times Book Review Notable Book of the Year

Library Services and Incarceration

Library Services and Incarceration PDF

Author: Jeanie Austin

Publisher: American Library Association

Published: 2021-11-17

Total Pages: 207

ISBN-13: 0838937403

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As part of our mission to enhance learning and ensure access to information for all library patrons, our profession needs to come to terms with the consequences of mass incarceration, which have saturated the everyday lives of people in the United States and heavily impacts Black, Indigenous, and people of color; LGBTQ people; and people who are in poverty. Jeanie Austin, a librarian with San Francisco Public Library's Jail and Reentry Services program, helms this important contribution to the discourse, providing tools applicable in a variety of settings. This text covers practical information about services in public and academic libraries, and libraries in juvenile detention centers, jails, and prisons, while contextualizing these services for LIS classrooms and interdisciplinary scholars. It powerfully advocates for rethinking the intersections between librarianship and carceral systems, pointing the way towards different possibilities. This clear-eyed text begins with an overview of the convergence of library and information science and carceral systems within the United States, summarizing histories of information access and control such as book banning, and the ongoing work of incarcerated people and community members to gain more access to materials; examines the range of carceral institutions and their forms, including juvenile detention, jails, immigration detention centers, adult prisons, and forms of electronic monitoring; draws from research into the information practices of incarcerated people as well as individual accounts to examine the importance of information access while incarcerated; shares valuable case studies of various library systems that are currently providing both direct and indirect services, including programming, book clubs, library spaces, roving book carts, and remote reference; provides guidance on collection development tools and processes; discusses methods for providing reentry support through library materials and programming, from customized signage and displays to raising public awareness of the realities of policing and incarceration; gives advice on supporting community groups and providing outreach to transitional housing; includes tips for building organizational support and getting started, with advice on approaching library management, creating procedures for challenges, ensuring patron privacy, and how to approach partners who are involved with overseeing the functioning of the carceral facility; and concludes with a set of next steps, recommended reading, and points of reflection.

Occasional Services

Occasional Services PDF

Author: Augsburg Fortress Publishing

Publisher: Augsburg Fortress Publishing

Published: 2004

Total Pages: 0

ISBN-13: 9780800633905

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Orders and rituals to dedicate property and to set persons in positions of leadership resources for ministry to the sick, dying, and grieving, and materials for use by the congregation for special circumstances and settings. Green leather, gold-edged, three colored ribbon markers.

Willow Creek Seeker Services

Willow Creek Seeker Services PDF

Author: Gregory A. Pritchard

Publisher: Baker Books

Published: 1995-12-01

Total Pages: 501

ISBN-13: 1441215239

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This comprehensive study of the worship service style that is influencing thousands of churches and their leaders worldwide addresses controversies and draws lessons for the church today.

You Have a Voice

You Have a Voice PDF

Author: Marie Pflugrad

Publisher: TEACH Services, Inc.

Published:

Total Pages: 34

ISBN-13: 1479611816

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There is both good and evil in this world, and unfortunately, our precious children can be exposed to and experience some very dark and terrible things—nothing any child should have to endure. It's of the utmost importance that our children have a safe haven and that we teach them that they indeed have a voice and can express when they are hurt, scared, or abused. We must take their words and their actions seriously and do all in our power to protect them. Sexual abuse is rampant, and both children and adults need to be able to identify the warning signs and know what to do when faced with that trauma. Even when, and especially when it is someone we know and think we can trust! In this book, you will meet Joetta and her three woodland puppets. Through these puppets and their stories, children will learn what is and what is not appropriate behavior. And what to do if faced with the same situations. They will learn that it's okay to say “NO,” “STOP,” and to use their voice to prevent anyone from touching them or hurting them in any way that makes them uncomfortable.