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Quality Imperative, The: Measurement And Management Of Quality In Healthcare

Author: John R Kimberly

Publisher: World Scientific

Published: 1999-12-29

Total Pages: 224

ISBN-13: 1783261986

Efforts to reform healthcare systems around the globe are proliferating rapidly. No country is immune from the two fundamental pressures that are driving change: cost and access. Every system is experimenting with measures designed to contain costs while simultaneously trying to determine how best to resolve the question of who should be eligible for what services under what conditions.In the midst of these experiments, serious concerns about quality are being raised. Are efforts to contain costs leading to practices which have a detrimental impact on quality? What, in fact, is “quality” in the world of healthcare? How should it be measured? And how can it be improved? These questions are on the cutting edge of debates about the management of healthcare in the future.This book examines these questions in detail by combining chapters outlining the basic issues with others describing state-of-the-art efforts to measure and manage quality more effectively. The result is an up-to-date compendium of issues and experiences presented by leading researchers and practitioners which should be of interest to healthcare managers and policy makers as well as to students and researchers in the field.

The Quality Imperative

Author: John Robert Kimberly

Publisher: World Scientific Publishing Company

Published: 2000

Total Pages: 214

ISBN-13: 9781860941733

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Efforts to reform healthcare systems around the globe are proliferating rapidly. No country is immune from the two fundamental pressures that are driving change: cost and access. Every system is experimenting with measures designed to contain costs while simultaneously trying to determine how best to resolve the question of who should be eligible for what services under what conditions. In the midst of these experiments, serious concerns about quality are being raised. Are efforts to contain costs leading to practices which have a detrimental impact on quality? What, in fact, is "quality" in the world of healthcare? How should it be measured? And how can it be improved? These questions are on the cutting edge of debates about the management of healthcare in the future. This book examines these questions in detail by combining chapters outlining the basic issues with others describing state-of-the-art efforts to measure and manage quality more effectively. The result is an up-to-date compendium of issues and experiences presented by leading researchers and practitioners which should be of interest to healthcare managers and policy makers as well as to students and researchers in the field.

Introduction to Healthcare Quality Management

Author: Patrice Spath

Publisher: Gateway to Healthcare Management

Published: 2018

Total Pages: 0

ISBN-13: 9781567939859

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For decades, the essential principles of healthcare quality management measurement, assessment, and improvement have remained the same. The ongoing shift to value-based care, however, has driven change in the practices and approaches healthcare providers use to evaluate their performance and improve their organizations clinical, safety, and patient satisfaction outcomes. Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. Written for students and professionals with little or no clinical experience, the book focuses primarily on measuring and improving the operational and service aspects of healthcare delivery. Real-world case studies and examples provide an applied learning approach that helps readers understand how to measure, assess, and improve an organization's performance and ensure the delivery of reliable, high-quality care. Thoroughly revised with updated references, examples, case studies, activities, and supplementary resources, this edition includes new content on: strategies for managing quality in population health care, application of the Institute for Healthcare Improvement's Triple Aim framework, value-based reimbursement models, patient-centered discharge planning and case management, external regulations and accreditation standards, lean and Six Sigma improvement techniques, and adoption of improvement models from other industries. An excellent resource for students and practicing health professionals alike, Introduction to Healthcare Quality Management provides readers with the core knowledge they need to drive innovative change in quality management practices.

Measuring Quality Improvement in Healthcare

Author: Raymond G. Carey

Publisher: Quality Press

Published: 2001-09-25

Total Pages: 339

ISBN-13: 1636940811

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This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership. "Only authors who have used statistics and control charts to solve real-world healthcare problems could have written a book so practical and timely." - Barry S. Bader, Publisher The Quality Letter for Healthcare Leaders "Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started." - Donald M. Berwick, M.D. President and CEO, Institute for Healthcare Improvement Associate Professor of Pediatrics, Harvard Medical School Contents: Planning Your CQI Journey, Preparing to Collect Data, Data Collection, Understanding Variation, Using Run and Control Charts to Analyze Process Variation, Control Chart Case Studies, Developing Improvement Strategies, Using Patient Surveys for CQI, Formulas for Calculating Control Limits

Medical Quality Management: Theory and Practice

Author: American College of Medical Quality ACMQ

Publisher: Jones & Bartlett Publishers

Published: 2010-03-03

Total Pages: 254

ISBN-13: 0763796026

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This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Health Care Quality Management

Author: Thomas K. Ross

Publisher: John Wiley & Sons

Published: 2013-12-12

Total Pages: 624

ISBN-13: 1118603893

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In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality. Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes Clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions Includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes) Also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care Provides information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care By emphasizing the tools of statistics and information technology, this book teaches future health care professionals how to identify opportunities for quality improvement and use the tools to make those improvements.

Quality Health Care

Author: Robert Lloyd

Publisher: Jones & Bartlett Learning

Published: 2017-08-18

Total Pages: 387

ISBN-13: 1284023079

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Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. Students will also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on progress toward quality measurement. Finally, this book explores how to analyze the data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.

Reliability Technology, Human Error, and Quality in Health Care

Author: B.S. Dhillon

Publisher: CRC Press

Published: 2008-02-21

Total Pages: 212

ISBN-13: 1420065599

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The effective and interrelated functioning of system reliability technology, human factors, and quality play an important role in the appropriate, efficient, and cost-effective delivery of health care. Simply put, it can save you time, money, and more importantly, lives. Over the years a large number of journal and conference proceedings articles o

Consumer-Driven Health Care

Author: Regina E. Herzlinger

Publisher: John Wiley & Sons

Published: 2004-03-22

Total Pages: 930

ISBN-13: 9780787972165

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Professor Herzlinger documents how the consumer-driven health caremovement is being implemented and its impact on insurers,providers, new intermediaries, and governments. With additionalcontributions by health care's leading strategists,innovators, regulators and scholars, Consumer-Driven HealthCare presents a compelling vision of a health care system builtto satisfy the people it serves. This comprehensive resource includes the most important thinkingon the topic and compelling case studies of consumer-driven healthcare (CDHC) in action, here and abroad, including newconsumer-driven intermediaries for information and support; typesof insurance plans; focused factories for delivering health care;personalized drugs and devices; and government roles.

Introduction to Health Care Quality

Author: Yosef D. Dlugacz

Publisher: John Wiley & Sons

Published: 2017-01-04

Total Pages: 384

ISBN-13: 1118777913

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Introduction to Health Care Quality explores the issues of quality management in today's health care environment, and provides clear guidance on new and perennial challenges in the field. The idea of 'quality' is examined in the context of a variety of health care situations, with practical emphasis on assessment, monitoring, analysis, and improvement. Students will learn how to utilize statistical tools, patient data, and more to understand new models of reimbursement, including pay for performance and value-based purchasing. They will also learn how to learn how to incorporate technology into everyday practice. Each chapter centers on an essential concept, but builds upon previous chapters to reinforce the material and equip students with a deeper understanding of the modern health care industry. Real-world situations are highlighted to show the intersection of theory and application, while cutting-edge methodologies and models prepare students for today's data-driven health care environment. Health care quality is defined and assessed according to setting, with factors such as standards, laws, regulations, accreditation, and consumerism impacting measurement and analysis in tremendous ways. This book provides an overview of this complex field, with insightful discussion and expert practical guidance. Health care today is worlds away from any other point in history. As the field grows ever more complex, quality management becomes increasingly critical for ensuring optimal patient care. Introduction to Health Care Quality helps students and professionals make sense of the issues, and provide top-notch service in today's rapidly changing health care environment.