Proving the Value of Soft Skills

Proving the Value of Soft Skills PDF

Author: Patricia Pulliam Phillips

Publisher: Association for Talent Development

Published: 2020-08-04

Total Pages: 328

ISBN-13: 1950496643

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A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Proving the Value of Soft Skills

Proving the Value of Soft Skills PDF

Author: Jack Phillips

Publisher:

Published: 2020

Total Pages: 328

ISBN-13:

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A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills , measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Soft Skills for Career Success

Soft Skills for Career Success PDF

Author: V Bastin Jerome

Publisher: Educreation Publishing

Published: 2018-08-20

Total Pages: 202

ISBN-13:

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The book "Soft Skills for Career Success" plays a vital role in the soft skill development and career success of young talents. Since most of the companies are giving more importance to soft skill of their employees, along with the technical skills, the topic soft skills become more important than ever. Today, as companies increasingly need to become more dynamic, interconnected and flexible, soft skills are critical. These skills important to fostering employee retention, improving leadership, and building a meaningful culture. The good news is that soft skills are learnable. This book covers all the topics related to the area soft skills, that you're sure to get some interesting nugget of wisdom from it. Each topic has a clear description which would enable the readers to comprehend easily. This book will also support young people in choosing rewarding and successful careers consistent with your personality and character. This book is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful book about the employability skills which are absolutely necessary to attain glorious career success. The book style is challenging and playful, serious and engaging and a stepping stone to developing the soft skills indispensable to climb heights in one’s career.

Soft Skills

Soft Skills PDF

Author: K Alex

Publisher: S. Chand Publishing

Published: 2009-07

Total Pages: 224

ISBN-13: 8121931924

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This book Soft Skills is like a companion, guiding the students, young men and women, at every step in the job market and corporate personnel.Soft Skills have become absolutely essential, both for the growth and success of an individual as well as the organization.

10 Things Employers Expect Their Employees to Know

10 Things Employers Expect Their Employees to Know PDF

Author: Frederick H. Wentz

Publisher: CreateSpace

Published: 2013-05-01

Total Pages: 114

ISBN-13: 9781481882767

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This soft skills workbook is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful guide about acting appropriately and professionally on a job and addresses realities of the working world and how to cope with them, and not just ideal situations. Soft skills are the nontechnical skills and traits that an individual needs to function in the workplace. They include four sets of workplace competencies: oral communication skills, interpersonal and teamwork skills, personal qualities and work ethic, and problem solving and other cognitive skills. Two very important soft skills addressed in this workbook are work attitude and work behavior. Work attitude is the way an employee feels about his or her job and the approach to the job. It is internal and cannot be seen by other employees. A positive work attitude is the ability to carry out job tasks and work assignments with pride. Work behavior is the way an employee does his or her actual job and how the job gets done. It is usually a direct response to his or her work attitude. It can be seen by other employees. A positive work behavior includes the knowledge, hard work, dedication, and skill put into the finished product.

Workplace Basics

Workplace Basics PDF

Author: Anthony Patrick Carnevale

Publisher:

Published: 1988

Total Pages: 44

ISBN-13:

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Summaries a portion of the research conducted under a two-year joint project of the American Society for Training and Development and the U.S. Department of Labor.

Developments in Virtual Learning Environments and the Global Workplace

Developments in Virtual Learning Environments and the Global Workplace PDF

Author: Swartz, Stephanie

Publisher: IGI Global

Published: 2021-06-11

Total Pages: 409

ISBN-13: 1799873331

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Although institutions of higher education have recognized the need for preparing their graduates for a digitalized, global workplace, these efforts have been sporadic, individualized, and varied from discipline to discipline. Nevertheless, over the past 10 years, trends such as “double classrooms,” “inverted classrooms,” and “collaborative online international learning” (COIL) have gained traction at universities across the globe. With the emergence of the COVID-19 pandemic in 2020, efforts to engage students in the use of digital tools and virtual collaborative teamwork increased tenfold. Creative and innovative virtual learning environments (VLEs) have emerged, and instructors have used them to connect with their students much more frequently. The holistic nature of virtual learning, its impact on employability, and the development of global citizenry have become prime areas of research amongst the digital education landscape. Now more than ever, it is essential to look at virtual learning environments and how they can be used to prepare students and employees for the opportunities and challenges of a global, digital workplace. Developments in Virtual Learning Environments and the Global Workplace provides readers with a rationale and tool kit for facilitating virtual learning in a wide variety of contexts in response to the opportunities and challenges presented by the digital global workplace. This book covers virtual learning practices, the value of virtual learning for professionals and employers, and the best practices in online learning in different settings. Additionally, the chapters dive into the future perspectives and trends within virtual learning environments and the creation/evaluation of virtual learning strategies. These insights range from diverse countries, education levels, industry sectors, and academic disciplines, making this book a comprehensive research tool. This book will greatly benefit e-learning and instructional designers, university senior managers, university staff responsible for mobility and exchange, researchers, professionals responsible for organizational development and further education, human resource directors, global company executives, managers, practitioners, stakeholders, academicians, and students looking for information on how virtual learning environments are preparing students for the global workplace.

Soft Skills in Education

Soft Skills in Education PDF

Author: Jaap Scheerens

Publisher: Springer Nature

Published: 2020-08-25

Total Pages: 249

ISBN-13: 3030547876

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This book examines the global movement of putting more emphasis on students’ social and emotional development in education. It provides some order in the unstructured multitude of desirable socio-emotional educational objectives and ambitions that have resulted from this movement and builds on a careful conceptual analysis. It starts out by examining the roots of the movement and discusses different emphases. Next it makes use of instructional and psychological constructs and theories to arrive at meaningful categorizations of major domains and types of social-emotional “skills”. One of the key assumptions is that social and emotional attributes are malleable by means of educational interventions. The book reviews available research evidence for this assumption, taking into account psychological studies and meta-analyses. It then creates new evidence based on a new meta-analysis, which concentrated on the effects of educational interventions on skills associated with the conscientiousness factor of the Big5 taxonomy. In the final chapter, the book discusses the implications for educational policy and practice; a discussion in which attention is given to political and ethical questions about the desirability of treating social and emotional attributes as educational goals.

Sorry Spock, Emotions Drive Business

Sorry Spock, Emotions Drive Business PDF

Author: Adam W. Morgan

Publisher: Morgan James Publishing

Published: 2018-11-27

Total Pages: 195

ISBN-13: 1642790729

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Sorry Spock, Emotions Drive Business presents scientific proof that creative advertising is better for the bottom line. Adam Morgan, a Senior Creative Director at Adobe, gives both creatives and marketers the ammo to prove the value of creativity to stakeholders. For decades, marketers have battled over the value of creative ideas. Some believe creativity adds more impact, others believe it’s just window dressing. With data-driven marketing, the divide is only increasing. Today, more than ever, creative professionals need a concrete answer to the question, “Do creative ideas work better?” Fortunately, science has finally caught up. There is an answer that isn’t based on subjective case studies. More than that, Adam shows how emotional ideas create experiences that are more effective and reveals why creativity is actually less risky for business. Sorry Spock, Emotions Drive Business shows readers how they can create the ideal experiences to improve their bottom line.