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Managing Customers for Profit

Author: V. Kumar

Publisher: Pearson Prentice Hall

Published: 2008

Total Pages: 318

ISBN-13: 0132352214

Leading marketing expert V. Kumar shows how to use Customer Lifetime Value (CLV) to target customers with higher profit potential...manage and reward existing customers based on their profitability...and invest in high-profit customers to prevent attrition and ensure future profitability. Kumar introduces customer-centric approaches to allocating marketing resources for maximum effectiveness...pitching the right products to the right customers at the right time...determining when a customer is likely to leave, and whether to intervene...managing multichannel shopping...even calculating a customer's referral value.

Trade Like a Pro

Author: Noble DraKoln

Publisher: John Wiley & Sons

Published: 2009-02-17

Total Pages: 292

ISBN-13: 0470449128

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Praise for Trade Like a Pro "Noble's commitment to the individual trader is exactly what traders need during these volatile times. He has knowledge that spans across markets and is worldwide. He is a valued contributor to the TraderPlanet.com community, and this book further demonstrates his dedication to educating traders and helping them become more successful." Lane J. Mendelsohn, Publisher, TraderPlanet.com "In a time when, on a global level, important things are happening to the financial industry, when new profit opportunities as well as risks are revealed, the book Trade Like a Pro offers a complete picture concerning the risk administration techniques." Teodor Ancuta, President and General Manager, Sibiu Stock Exchange "Trade Like a Pro is a comprehensive presentation of all the basic trading strategies that belongs in every investor's library. Whether your specialty is futures, options, or stocks or, for that matter, a combination of all three you will find yourself going back to this valuable reference guide again and again. Everything rings true. Moreover, the author gives you the pros and cons of each respective strategy without imposing his own point of view. Well researched and presented." George Angell, author of Small Stocks for Big Profits and Winning in the Futures Market "Armed with good intentions, most new traders are unaware of the realities involved. Although there is often the belief among novice traders that profitability will be easy, the evidence strongly suggests otherwise. In his new book, Trade Like a Pro: 15 High-Profit Trading Strategies, Noble DraKoln offers a thoughtful approach to making the transition from unsuccessful retail trader to the arena of the professional, which is imperative for lasting success as a trader." Ron Rossway, President, Denver Trading Group

Profit Strategies

Author: David Stendahl

Publisher:

Published: 1999

Total Pages: 116

ISBN-13: 9781883272302

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Drawing on years of experience, Stendahl highlights the key elements for reducing risk and maximizing profits through portfolio management techniques. More than Just a guide to what size your next position should be, this booklet features ...- 3 simple evaluation methods to ensure consistent system performance - Using your portfolio to remove fear and greed from your system - Techniques to analyze risk/reward calculations - and improve your system - Combining systems to meet your trading objectives - Tips for matching your system to your level of capitalization - And many more methods for analyzing and improving your trading performance.Plus, examples, tables, charts, and a full resource guide to help you understand all the profit-packed concepts presented.

Profit Patterns

Author: Adrian J. Slywotzky

Publisher: Crown

Published: 2000

Total Pages: 448

ISBN-13: 9780812933772

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Like a successful coach, Slywotzky uses ingenious diagrams and brief explanations to show readers how to make sense of profit patterns that are changing the way companies do business and make money. 100 illustrations.

Profit from the Positive: Proven Leadership Strategies to Boost Productivity and Transform Your Business, with a foreword by Tom Rath DIGITAL AUDIO

Author: Margaret H. Greenberg

Publisher: McGraw Hill Professional

Published: 2013-08-02

Total Pages: 256

ISBN-13: 0071817441

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You're constantly challenged to grow your business, increase productivity, and improve quality—all while reducing or keeping budgets flat. So what's a manager to do? You've streamlined processes. You've restructured. You’ve sought customer and employee feedback. You've tried everything. Now, try something that works. Profit from the Positive is a practical, groundbreaking guide for business leaders, managers, executive coaches, and human resource professionals. Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the new field of Positive Psychology. Featuring case studies of some of the most forward-thinking and successful companies today—Google, Zappos, and Amazon, to name a few—Profit from the Positive provides over two dozen evidence-based tools you can apply immediately. Learn how to: Set habits, not just goals Recognize the Achoo! effect Stop asking the wrong questions Hire for what's not on the resume Turn strengths into a team sport Preview, don't just review, performance The best part? These strategies don't cost a dime to implement! Trained by Dr. Martin Seligman, who is known as the father of Positive Psychology, Margaret Greenberg and Senia Maymin translate the scientific research and make it accessible to the business world.

High-Profit Prospecting

Author: Mark Hunter, CSP

Publisher: AMACOM

Published: 2016-09-16

Total Pages: 227

ISBN-13: 0814437796

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Search engines and social media have changed how prospecting pipelines for salespeople are built today, but the vitality of the pipeline itself has not. The key to success for every salesperson is his pipeline of prospects. In High-Profit Prospecting, sales expert Mark Hunter shatters costly prospecting myths and eliminates confusion about what works today. Merging new strategies with proven practices that unfortunately many have given up (much to their demise), this must-have resource for salespeople in every industry will help you: Find better leads and qualify them quickly Trade cold calling for informed calling Tailor your timing and message Leave a great voicemail and craft a compelling email Use social media effectively Leverage referrals Get past gatekeepers and open new doors Top producers are still prospecting. However, buyers have evolved, therefore your prospecting needs to as well. For the salesperson, prospecting is still king. Take back control of your pipeline for success!

Profit from Your Podcast

Author: Dave Jackson

Publisher: Simon and Schuster

Published: 2020-09-29

Total Pages: 192

ISBN-13: 1621537730

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Methods and Advice for Making the Most of Your Podcast—Pricing, Sponsors, Crowdfunding, and More Pick up any book on podcast monetization, and you will find 90 percent of it only covers how to launch a podcast. If you already have a podcast, you have that information; you’re ready for the next step. Profit from Your Podcast provides top strategies and real-life examples of podcast monetization. This book is more than what to do. It also tells you how to do it. Chapters cover such topics as: How to Grow Your Audience How to Set Your Pricing Understanding Advertising Jargon How to Find Sponsors Best Strategies for Making Money as an Affiliate Master Strategies for Crowdfunding Harnessing the Power of Webinars and Events The Top Tools to Make Your Job Easy Built on the author’s fifteen years of experience in podcasting, this action-packed guide will benefit new and veteran podcasters. Get clear on who your audience is and what they want, deliver value, and build an engaged audience that wants to give you money. Leverage your relationships and the integrity you have built through your podcast to create multiple streams of income. Profit from Your Podcast gives you the tools to do it all.

A Social Strategy

Author: Mikolaj Jan Piskorski

Publisher: Princeton University Press

Published: 2016-02-23

Total Pages: 287

ISBN-13: 0691169268

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What people get out of social media—and how businesses can get more out of it Almost no one had heard of social media a decade ago, but today websites such as Facebook, Twitter, and LinkedIn have more than 1 billion users and account for almost 25 percent of Internet use. Practically overnight, social media seems indispensable to our lives—from friendship and dating to news and business. What makes social media so different from traditional media? Answering that question is the key to making social media work for any business, argues Miko?aj Piskorski, one of the world's leading experts on the business of social media. In A Social Strategy, he provides the most convincing answer yet, one backed by original research, data, and case studies from companies such as Nike and American Express. Drawing on his analysis of proprietary data from social media sites, Piskorski argues that the secret of successful ones is that they allow people to fulfill social needs that either can’t be met offline or can be met only at much greater cost. This insight provides the key to how companies can leverage social platforms to create a sustainable competitive advantage. Companies need to help people interact with each other before they will promote products to their friends or help companies in other ways. Done right, a company’s social media should benefit customers and the firm. Piskorski calls this "a social strategy," and he describes how companies such as Yelp and Zynga have done it. Groundbreaking and important, A Social Strategy provides not only a story- and data-driven explanation for the explosion of social media but also an invaluable, concrete road map for any company that wants to tap the marketing potential of this remarkable phenomenon.

Customer Experience 3.0

Author: John A. Goodman

Publisher: HarperChristian + ORM

Published: 2014-08-12

Total Pages: 279

ISBN-13: 0814433898

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Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service experience far beyond the meeting-the-minimum experiences of days past. Unfortunately, many companies are failing to take advantage of and properly manage these service-enhancing tools that now exist, and in return they deliver a series of frustrating, disjointed transactions that end up driving people away and into the pockets of businesses getting it right. Having managed more than 1,000 separate customer service studies, author John A. Goodman has created an innovative customer-experience framework and step-by-step roadmap that shows you how to: Design and deliver flawless services and products while setting honest customer expectations Create and implement an effective customer access strategy Capture and leverage the voice of the customer to set priorities and improve products, services and marketing Use CRM systems, cutting-edge metrics, and other tools to deliver customer satisfaction Companies who get customer service right can regularly provide seamless experiences, seeming to know what customers want even before they know it themselves…while others end up staying generic, take stabs in the dark to try and fix the problem, and end up dropping the ball. Customer Experience 3.0 reveals how to delight customers using all the technological tools at their disposal.

How to Profit in Gold: Professional Tips and Strategies for Today’s Ultimate Safe Haven Investment

Author: Jonathan Spall

Publisher: McGraw Hill Professional

Published: 2010-09-10

Total Pages: 224

ISBN-13: 0071759115

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A golden investing opportunity you can't afford to miss! As most investors know, gold is a "safe haven" asset that can actually increase in value during stock market slumps and recessions. But what else do you really know about this commodity? Are you taking full advantage of it? Do you know how to work it into your overall investment strategy? How to Profit in Gold is a comprehensive tutorial on making gold a profi table part of your investment strategy. Jonathan Spall, a 25-year veteran of the precious metals market, provides an inside look at how the precious metal is traded and priced, along with valuable insight into gold's unique position in the marketplace. Filled with practical advice designed to help you get started right away, How to Profit in Gold explores such topics as: Simple and complex gold trading processes The pivotal role central banks play in the gold market Gold exchange-traded funds (ETFs) How spot gold is traded Why gold mining companies have traditionally hedged, and why they no longer do so Strategies for investing in the retail market Spall provides an extensive glossary of terms you'll need to know, and he debunks various myths regarding this market, including the Fed's supposed scheme to keep gold prices artificially low during the 1990s. The effects of global economic growth, the weakened dollar, the credit crunch, and the recent creation of enormous funds each affect the gold market; put them together and they add up to potential profits gold investors have never before dreamed of. Gold is a surprisingly small market. When you learn how to navigate it, the potential for excellent rewards becomes evident. Can you afford not to start investing in gold?