People-Centred Businesses

People-Centred Businesses PDF

Author: J. Birchall

Publisher: Springer

Published: 2010-11-02

Total Pages: 227

ISBN-13: 0230295290

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So what is a member-owned business? What does it look like? How can we distinguish it from an investor-owned business? The crucial distinction is between a business that is people-centred, and one that is money-centred. This book explores the growing number of companies which use this model and their wider significance in society.

The Human Centered Brand

The Human Centered Brand PDF

Author: Nela Dunato

Publisher:

Published: 2018-10-04

Total Pages: 322

ISBN-13: 9789534817117

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Promote your business with clarity, ease, and authenticity. The Human Centered Brand is a practical branding guide for service based businesses and creatives, that helps you grow meaningful relationships with your clients and your audience. If you're a writer, marketing consultant, creative agency owner, lawyer, illustrator, designer, developer, psychotherapist, personal trainer, dentist, painter, musician, bookkeeper, or other type of service business owner, the methods described in this book will assist you in expressing yourself naturally and creating a resonant, remarkable, and sustainable brand. Read this book to learn: Why conventional branding approaches don't work for service based businesses. How to identify your core values and use them in your business and marketing decisions. Different ways you can make your business unique among all the competition. How to express yourself verbally through your website, emails, articles, videos, talks, podcasts... What makes your "ideal clients" truly ideal, and how to connect with real people who appreciate you as you are. How to craft an effective tagline. What are the most important elements of a visual brand identity, and how to use them to design your own brand. How to craft an exceptional client experience and impress your clients with your professionalism. How your brand relates to your business model, pricing, company culture, fashion style, and social impact. Whether you're a complete beginner or have lots of experience with marketing and design, you'll get new insights about your own brand, and fresh ideas you'll want to implement right away. The companion workbook, checklists, templates, and other bonuses ensure that you not only learn new information, but create a custom brand strategy on your own. Learn more at humancenteredbrand.com

Executive Guide to Business Success through Human-Centred Systems

Executive Guide to Business Success through Human-Centred Systems PDF

Author: Andrew Ainger

Publisher: Springer Science & Business Media

Published: 2012-12-06

Total Pages: 186

ISBN-13: 1447103815

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This book is about people and skilled work. There has been much turmoil in the business environment about how to best manage the balance between people and technology, at a time when pressures for cost reduction are ever greater. Our argument is that people are central to business success, and the appropriate use of technology should support their needs. This is not always easy in practice. We work in a period when change occurs in ever-shortening cycles. Black-and-white solutions may seem attractive, but the long-term consequences are rarely advantageous. A new system is required, build ing on lessons from the past. Human-centred systems build upon core skills of the workforce within a rich, emancipatory environment, utilising the benefits of tech nology. Change can be embraced to achieve competitive advantage and mutual benefit. The three authors are, respectively, engineering director of an inno vative international manufacturing company; analyst for an inter national merchant bank; and university business school professor. The book is intended to offer a new synthesis of theory and practical experience, derived from recent British and European collaborative pro grammes. We are grateful to our colleagues and families for their tolerance during the writing of this book. Even human-centred books impose pressures on busy people. Old Windsor, Brighton and Kingston, June 1995 A.A. R.K.

The Human Workplace

The Human Workplace PDF

Author: Andy Swann

Publisher: Kogan Page Publishers

Published: 2017-10-03

Total Pages: 233

ISBN-13: 0749481234

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Companies spend time and effort developing their employees - their most important asset - but they often forget to consider the company structure, culture, environment and processes required to help the newly upskilled individuals thrive. The Human Workplace is a practical guide which shows how this can be achieved by taking a truly people-centric approach to organizational development. Exploring how people-centred organizations behave and evolve, the book covers how to use design thinking to create optimal organizational structures, how to make a business a community, how to use communication to inform and empower people and how to use technology to allow employees to work more efficiently. Packed with interviews and case studies from Microsoft, Schneider Electric, CGI, Universal, Lego, SAP, BBC Worldwide and other global companies that have benefited from a people-centred approach, The Human Workplace redefines our view of the organization, its relationship with people and how we interact with it. It is an essential guide for all HR and OD professionals seeking to get the right people in the right places doing the right things at the right time.

People-Centric Skills

People-Centric Skills PDF

Author: Danny M. Goldberg

Publisher: John Wiley & Sons

Published: 2014-07-02

Total Pages: 192

ISBN-13: 1118925378

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Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a "no" into a "yes." They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.

The People Centered Economy

The People Centered Economy PDF

Author: David Nordfors

Publisher: Independently Published

Published: 2018-10-23

Total Pages: 394

ISBN-13: 9781729145920

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AI is cutting labor costs and workers are struggling to be valuable. The People Centered Economy (PCE) is a 'Copernican Revolution' placing people, not tasks, at the center of the economy. PCE has a handy definition of the economy: people create and exchange value, served by organization. In PCE, innovation makes people value each other more (not less) and the answer to the 'future of work' is simple: people need as much innovation for earning as there is for spending. Today there is almost none there is an untapped multi-trillion dollar market waiting to be built by "the new ecosystem for innovating jobs." The book presents new ideas, models and policies for entering a competitive people-centered economy. Co-authors, leaders from the new ecosystem, present hands-on cases from the business of raising the value of people and helping them earn a good livelihood: V R Ferose, Lorien Pratt, Sudipto Dasgupta, Ganapathy Subramanian, Thorkil Sonne, Jason Palmer, Allen Blue, Patricia Olby Kimondo, Jamie Merisotis, Jacob Hsu, Tess Posner, Monique Jeanne Morrow, Daniel Pianko, Gi Fernando Wendy Guillliesm Derek Ozkal, Jim Clifton, Sven Otto Littorin and Guido Van Nispen.

OECD Framework and Good Practice Principles for People-Centred Justice

OECD Framework and Good Practice Principles for People-Centred Justice PDF

Author: OECD

Publisher: OECD Publishing

Published: 2021-12-21

Total Pages: 108

ISBN-13: 9264830014

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Access to justice for all is a global objective enshrined in SDG 16. To help countries achieve this objective, the OECD People-Centred Justice Framework and Principles sets out elements of a government-wide strategy for people-centred justice, inter-agency cooperation and communication, as well as mechanisms to ensure accountability and sustainability.

Humanize

Humanize PDF

Author: Jamie Notter

Publisher: Que Publishing

Published: 2012

Total Pages: 280

ISBN-13: 0789741121

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"Knowing the tools of social media is a must for successful marketing these days, but the real promise of social media is the way it can teach us a whole new way of doing business. Humanize takes the principles underlying social media's growth and applies them to the way we lead and manage our organizations"--Back cover.

Person-Centred Teams

Person-Centred Teams PDF

Author: Helen Sanderson

Publisher: Jessica Kingsley Publishers

Published: 2014-02-21

Total Pages: 170

ISBN-13: 0857008307

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Person-Centred Teams provides much-needed guidance on person-centred working following the roll out of personalisation and personal budgets across health and social care. In order to deliver personalisation you need to work with staff in person-centred ways. Straightforward and easy-to-read, this practical guide describes how to do this by developing a person-centred team using person-centred practices. The authors outline their model for developing a team, and how information is recorded in a person-centred team plan. They explain: Purpose - how to clarify a team's purpose People - what managers need to know about each team member, and how one-page profiles can help Performance - how to clarify service users' expectations of a team's services, and assess whether or not these are being met Process - how person-centred practices can aid teamwork and help your team deliver Progress - how to continuously improve teamwork and performance Each section features clear illustrations and examples from teams to enable you to develop a person-centred team plan and work together in person-centred ways. This guide is essential reading for service providers, managers, practitioners and students in the health and social care fields, as well as person-centred planning coordinators and user-led organisations.

Creating Person-Centred Organisations

Creating Person-Centred Organisations PDF

Author: Stephen Stirk

Publisher: Jessica Kingsley Publishers

Published: 2012-07-15

Total Pages: 338

ISBN-13: 0857005499

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Person-centred thinking and planning are approaches that enable people using social care and health services to plan their future, and use a personal budget to commission personalised services. Creating Person-Centred Organisations is a guide for organisations who want to deliver personalised services. Key issues covered include attending to the vision, strategy and business planning of the organisation, as well as organisational processes, culture and managing change. Drawing on the pioneering work of the social care charity United Response, the authors provide a wealth of practical tools and techniques to enable organisations within health, social care and the voluntary sector to use person-centred thinking tools and approaches to move towards becoming person-centred organisations. This is an essential guide for managers and leaders within private, statutory and voluntary organisations. Stephen Stirk is Director of Human Resources at the social care charity United Response. He has had over 30 years' experience in human resources, organisation development and line management positions, including specialism in organisation design and development with GlaxoSmithKline. Helen Sanderson is Director of Helen Sanderson Associates. She has written extensively on person-centred thinking, planning, community building and Individual Service Funds. She has worked with a range of providers to enable them to deliver more personalised services. She is co-author (with Jaimee Lewis) of A Practical Guide to Delivering Personalisation: Person-Centred Practice in Health and Social Care (Jessica Kingsley Publishers).