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Painless Performance Conversations

Author: Marnie E. Green

Publisher: John Wiley & Sons

Published: 2013-04-08

Total Pages: 230

ISBN-13: 1118533534

Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability.

Painless Performance Conversations

Author: Marnie E. Green

Publisher: John Wiley & Sons

Published: 2013-03-25

Total Pages: 230

ISBN-13: 1118631706

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Painless Performance Evaluations

Author: Marnie E. Green

Publisher: Pearson

Published: 2006

Total Pages: 184

ISBN-13:

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Appropriate for management, human resource, and business communication courses at the undergraduate or graduate level. Painless Performance Evaluations brings a practical, step-by-step approach to managing employee performance by providing models for setting clear performance expectations and for conducting performance-related discussions. The approaches offered by Green are widely used in organizations of all sizes to guide managers and supervisors through the performance management process.

3000 Power Words and Phrases for Effective Performance Reviews

Author: Sandra E. Lamb

Publisher: Ten Speed Press

Published: 2013-08-27

Total Pages: 258

ISBN-13: 160774483X

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A comprehensive yet accessible handbook for writing and conducting meaningful, effective performance reviews, geared toward managers of all levels, from the author of How to Write It. Performance reviews are one of the best tools managers have to shape company talent and culture, develop strong channels of communication with employees, and create systemic change. However, the stress and struggle to find just the right words is often what managers and HR professionals dislike most about conducting employee evaluations. In this pithy, user-friendly handbook, author and writing teacher Sandra E. Lamb lays out the best methods and proven tactics to administer productive evaluations that benefit both parties—and the company. Lamb teaches managers how to design scoring systems for employees that track progress with hard data, how to best prepare for and conduct both in-person and written reviews, and the key words to use. Covering hard and soft skills, 3000 Power Words and Phrases for Effective Performance Reviews includes lists of powerful phrases and words that clearly describe performance—both positive and negative—including sections targeted to specific industries and jobs. This guide empowers managers at all levels to master the art of performance reviews that achieve results.

Performance Appraisals and Phrases For Dummies

Author: Ken Lloyd

Publisher: John Wiley & Sons

Published: 2009-09-08

Total Pages: 381

ISBN-13: 0470498722

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The tools you need to enrich the performance-appraisal experience as you streamline the process Whether you're a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Performance Appraisals & Phrases For Dummies provides the tools you need to save time and energy while presenting fair and accurate evaluations that foster employee growth. This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quick-hitting expert tips on making the most out of the process. You'll also receive online access to writable, customizable sample evaluation forms other timesaving resources. Includes more than 3,200 phrases for clear, and helpful evaluations Helps make evaluations faster, more effective, and far less stressful Offers far more advice and coaching than other performance appraisal books Serves as an ideal guide for managers new to the appraisal process With expert advice from Ken Lloyd, a nationally recognized consultant and author, Performance Appraisals and Phrases For Dummies makes the entire process easier, faster, and more productive for you and your employees.

How To Say It for First-Time Managers

Author: Jack Griffin

Publisher: Penguin

Published: 2010-04-06

Total Pages: 256

ISBN-13: 110118650X

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An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work

How to Tell Anyone Anything

Author: Richard S. Gallagher

Publisher: AMACOM Div American Mgmt Assn

Published: 2009

Total Pages: 237

ISBN-13: 0814410154

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No one likes to be criticized. But when feedback is necessary--whether it's with a boss, someone we manage, or another co-worker--it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.

Games Trainers Play

Author: John W. Newstrom

Publisher: McGraw Hill Professional

Published: 1980

Total Pages: 326

ISBN-13: 9780070464087

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100 different games, activities, and exercises that have been used by some of America's most experienced and innovative trainers in teaching a variety of important business skills.

The First-time Manager's Guide to Performance Appraisals

Author: Diane Arthur

Publisher: Amacom Books

Published: 2008

Total Pages: 166

ISBN-13: 9780814474402

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Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information that will enable anyone to take on this important task with confidence and skill. Filled with ready-to-use tools including sample dialogues, phrases, and documents, as well as plenty of useful tips,The First-Time Managerâ€™s Guide to Performance Appraisalsshows readers how to: review an employeeâ€™s past performance prepare for the face-to-face meeting assess how successful the employee has been at meeting goals set new objectives help develop career plans evaluate performers at every level understand the importance of coaching and counseling throughout the year write up the appraisal and use ratings follow up effectively This book is an essential resource for managers who want to get the most from the performance appraisal process . . . and from their people.

Adversity Quotient

Author: Paul G. Stoltz

Publisher: John Wiley & Sons

Published: 1999-05-25

Total Pages: 358

ISBN-13: 0471344133

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Praise for Adversity Quotient. "With AQ, Paul Stoltz has done something remarkable: He synthesizes some of the most important information on how we influence our own future and then offers a profound set of observations which teaches us how to thrive in a fast-changing world!"-Joel Barker, President, Infinity, LTD, author of Paradigm Shift. "Adversity Quotient will show that you have more control over events than you think. The key is changing your beliefs. Believe it or not, that can usually be done in One Minute." -Ken Blanchard, co-author, The One Minute Manager. "Paul Stoltz's AQ explains why some people, teams, organizations, and societies fail or quit, and how others in the situation persevere and succeed. With this book, anyone or or organization can learn to reroute their AQ and hardwire their brain for success." -Daniel Burrus, author, Technotrends. "AQ is one of the more important concepts of our time. Paul Stoltz's book provides the direction and tools necessary for putting this idea into practice. It is a must read for anyone interested in personal mastery, leadership effectiveness and/or organizational productivity." -Jim Ericson, Program Director, The Masters Forum.