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Outsourcing Information Technology, Systems, and Services

Author: Robert Klepper

Publisher: Prentice Hall

Published: 1998

Total Pages: 438

ISBN-13:

As an executive, the outsourcing decisions you make will have a profound impact on your company - and your career. Outsourcing Information Technology, Systems and Services is the only detailed, practical guide to making the right decisions, and making those decisions work. Outsourcing Information Technology, Systems and Services is based on interviews with many of the world's leading IT managers and outsourcing consultants. If you're responsible for outsourcing decisions of any kind, you can't afford to be without their hard-won insights.

Outsourcing Technology

Author: Robin Hastings

Publisher: Rowman & Littlefield

Published: 2014-03-18

Total Pages: 125

ISBN-13: 0810892480

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Here, acclaimed technology author and speaker Robin Hastings brings both her own experience as a library’s IT manager with outsourcing technical functions—including email and network backups as well as basic hardware maintenance—and that of others in her network of library techies to round out the book to help libraries of all types and sizes save money and expand services. Outsourced functions covered here range from using an outside firm to assist in creating a new library website to outsourcing basic computer maintenance and network administration. Outsourcing Technology: A Practical Guide for Librarians has something for every size and type of library: Libraries with no IT people at all will learn how to create and manage an IT department made up of outside contractors and providers; Libraries with small IT departments will learn how to supplement their existing skills and offload staff-intensive but non-essential functions to outsourced providers in order to focus on mission critical functions in-house; and, Libraries with large IT departments will learn how to use consultants and vendors to get the most bang for their technology bucks. The care and maintenance of technology is a specialized field requiring a diverse set of skills to perform properly. Many libraries find it difficult to attract skilled people because of a lack of personnel budgets, because of a location that is rural enough to have a limited applicant pool, or because the library lacks enough technological savvy to make effective hiring decisions. Regardless of the reason for the lack of technological skill in a library’s staff, there are ways to outsource major technological functions of the library so that even very small libraries can have the same access to technology as the big libraries - and big libraries can manage huge technological projects with the same resources and skills as multinational companies. Outsourcing Technology: A Practical Guide for Librarians will provide the information and guidance needed for both the smallest libraries to embrace technology and the largest libraries to get the most from their technology investments with tips and tricks for libraries of size between as well. Checklists and forms make this both a great source of information as well as a hands-on tool!

Information Technology Outsourcing Transactions

Author: John K. Halvey

Publisher:

Published: 1996-04-30

Total Pages: 580

ISBN-13:

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This book walks readers through an outsourcing transaction step-by-step: analyzing the benefits, selecting vendor, structuring the deal, managing the relationship. Provides managers with an organized methodical approach to the often intimidating prospect of relinquising absolute control of every aspect of a company's business.

The Art of Outsourcing Information Technology

Author: Jan D. Felton

Publisher: AuthorHouse

Published: 2008

Total Pages: 110

ISBN-13: 1434368521

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Diedre, raised by a strong, single Black mother, knows that a good education is her ticket out of the inner city. She has the opportunity to become anything she could ever dream of, but at what price without ever really knowing responsibility before being thrust out into adulthood? Beverly lives with her parents and six siblings in a family that puts the "D" in dysfunction. With no real role model or guidance into womanhood, Beverly must decide for herself how to deal with real issues and what she will allow to happen to her family. In the blink of an eye, the lives of these two best friends are changed forever when Beverly's family is torn apart by drug addiction and abuse. During this important time in their lives, the two must make some major decisions. In life you either count your blessings or curse your circumstances. This story chronicles the raw emotion born out of the choices they each make. Are they counting or cursing?

Managing Information Technology Outsourcing

Author: Erik Beulen

Publisher: Routledge

Published: 2021-11-14

Total Pages: 252

ISBN-13: 1000469727

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For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.

Managing the Risks of IT Outsourcing

Author: Ian Tho

Publisher: Routledge

Published: 2012-06-14

Total Pages: 226

ISBN-13: 1136381627

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This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ‘human factors’ as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier

Offshoring Information Technology

Author: Erran Carmel

Publisher: Cambridge University Press

Published: 2005-05-12

Total Pages: 310

ISBN-13: 9781139444507

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The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.

Global Information Technology Outsourcing

Author: Mary C. Lacity

Publisher: John Wiley & Sons

Published: 2001-02-08

Total Pages: 376

ISBN-13:

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Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and Willcocks have shown us again why they are the world's leading IT outsourcing gurus... the most comprehensive work on IT outsourcing to date.' Sara Cullen, National Partner, Australia Business Process Management, Deloitte Touche, Tohmatsu 'a valuable collection... readers will find here advice that premier consultants would deliver for a very large multiple of the price of this book.' Paul A. Strassmann, former CIO of General Foods, Kraft, Xerox and the US Department of Defense '(a). "must read" for anyone in search of a clear understanding of what information technology outsourcing is all about... absolutely no one should jump into outsourcing prior to taking advantage of the outstanding case studies outlined in this book.' Emmett Paige, President, OAO Corporation 'an excellent guide to successful outsourcing, the best I have read on the topic. It should be mandatory reading for any senior executive.' Gail Burke, Executive Director & CIO, Macquarie Bank, Australia 'crisp and concise. The studies selected for detailed presentation are excellent and the analysis... rings with credibility.' Rob Westcott, Vice President and CIO, General Motors Acceptance Corporation International Operations, UK 'Lacity and Willcocks have... unrivalled access to outsourcing deals across the globe... their new book... is a powerful synthesis of their learning (and) their chapter on risk management is a groundbreaking contribution. A vitally important business guide.' Richard Sykes, Chairman Morgan Chambers plc. - Europe's largest independent consultancy in IT services & business process sourcing 'Lacity and Willcocks tell it like it is and pull no punches... A must read for any organization contemplating outsourcing or trying to fix a broken outsourcing relationship... Planning for outsourcing, negotiating the deal, making the relationship work - it's all here.' Bob Young, Executive Director, South Australian Government Account, EDS (Electronic Data Systems) 'For those of us with a deep knowledge and experience of outsourcing, this book is required reading. For those who are just starting out on the journey, it is essential reading.' Robert White, CEO, Lucidus Management Technologies

Outsourcing Information Technology

Author: Robert Austin Hattan

Publisher: Robert Hattan

Published: 2010-05-12

Total Pages: 29

ISBN-13: 0615458459

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A study to examine the strengths, weaknesses, opportunities, threats and unintended consequences of outsourcing IT.

IT Outsourcing: Concepts, Methodologies, Tools, and Applications

Author: St.Amant, Kirk

Publisher: IGI Global

Published: 2009-07-31

Total Pages: 2511

ISBN-13: 1605667714

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"This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.