Outsourcing Professional Body of Knowledge - OPBOK Version 9

Outsourcing Professional Body of Knowledge - OPBOK Version 9 PDF

Author: Jane Chittenden

Publisher: Van Haren

Published: 1970-01-01

Total Pages: 353

ISBN-13: 9087537840

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For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the world s economies and organizations increasingly turn to partners, often through outsourcing, to help them: better leverage what they are best at gain greater flexibility and reach, and drive down their overall business costs and risks. This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in short: OPBOK. This is the official publication of OPBOK Version 9. It identifies the best practices of outsourcing professionals around the globe and presents the reader with a complete and practical guide to this emerging, complex discipline. It gives readers full guidance on the critical make or break factors in any outsourcing program: governance and defining a strategic approach to Outsourcing; identifying and communicating business requirements; selecting and qualifying providers; gaining internal buy-In, creating project teams and value assessment (value for money and return on investment).This authoritative title provides an invaluable resource for any outsourcing professional: the best practice guidance is complemented by practical checklists and templates. Readers can therefore apply rigorous disciplines to ensure internal and external requirements are fully considered and implemented at each stage of the process.It will become a key desktop resource for successful outsourcing professionals who achieve corporate and personal goals in this field.

Outsourcing Professional Body of Knowledge - OPBOK Version 9

Outsourcing Professional Body of Knowledge - OPBOK Version 9 PDF

Author: IAOP

Publisher: Van Haren

Published: 2010-06-06

Total Pages: 353

ISBN-13: 9087536135

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Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the world’s economies and organizations increasingly turn to partners, often through outsourcing, to help them: • better leverage what they are best at • gain greater flexibility and reach, and • drive down their overall business costs and risks. This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in short: OPBOK. This is the official publication of OPBOK Version 9. It identifies the best practices of outsourcing professionals around the globe and presents the reader with a complete and practical guide to this emerging, complex discipline. It gives readers full guidance on the critical ‘make or break’ factors in any outsourcing program: • governance and defining a strategic approach to Outsourcing; • identifying and communicating business requirements; • selecting and qualifying providers; • gaining internal buy-In, creating project teams and • value assessment (value for money and return on investment). This authoritative title provides an invaluable resource for any outsourcing professional: the best practice guidance is complemented by practical checklists and templates. Readers can therefore apply rigorous disciplines to ensure internal and external requirements are fully considered and implemented at each stage of the process. It will become a key desktop resource for successful outsourcing professionals who achieve corporate and personal goals in this field.

Outsourcing Professional Body of Knowledge – OPBOK Version 10

Outsourcing Professional Body of Knowledge – OPBOK Version 10 PDF

Author: IAOP® (International Association of Outsourcing Professionals)

Publisher: Van Haren

Published: 2014-06-03

Total Pages: 398

ISBN-13: 9401800006

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Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the world’s economies and organizations increasingly turn to partners, often through outsourcing, to help them: • better leverage what they are best at, • gain greater flexibility and reach and • drive down their overall business costs and risks. The Harvard Business Review lists outsourcing as one of the most important new management ideas and practices of this century. This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in short: OPBOK. This is the official publication of OPBOK Version 10. This new version has been revised on these points: • New appendix on applicable Rules and Regulations applicable to outsourcing. • New appendices mapping COP Standards to eSCM-SP and eSCM-SP capability models. • New and updated definitions on various forms of outsourcing, graphics, and templates. • More detailed discussions on: various outsourcing geographies, renewing and exiting agreement options, change management, multi-sourcing management and roles of PMO, and other new trends in outsourcing. Also, this Version 10 of OPBOK identifies the best practices of outsourcing professionals around the globe and presents the reader with a complete and practical guide to this emerging, complex discipline. It gives readers full guidance on the critical ‘make or break’ factors in any outsourcing program: • governance and defining a strategic approach to Outsourcing; • identifying and communicating business requirements; • selecting and qualifying providers; • gaining internal buy-In, creating project teams; • value assessment (value for money and return on investment). This authoritative title provides an invaluable resource for any outsourcing professional: the best practice guidance is complemented by practical checklists and templates. Readers can therefore apply rigorous disciplines to ensure internal and external requirements are fully considered and implemented at each stage of the process. To support the application of OPBOK in organizations, the templates in Appendix A are also available as separate publication: Outsourcing Professional Body of Knowledge: OPBOK Version 10 – Templates (978 94 018 0536 0) It will become a key desktop resource for successful outsourcing professionals who achieve corporate and personal goals in this field. • There is also a template available. This Template is a Word file; to be used with Microsoft Office 2010 and more recent versions. • This template is only available via Van Haren Publishing! • These Templates are additional material to the VHP publication: ISBN 978 94 018 0536 0 “a href="/9789401800006">klik hier

Global standards and publications

Global standards and publications PDF

Author: Jane Chittenden

Publisher: Van Haren

Published: 2012-05-11

Total Pages: 145

ISBN-13: 9087538979

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VHP Brochure 2012 / 2013. Part advertisement for VHP titles (50 pages). Part information / summary on 39 standards.

Implementing Effective IT Governance and IT Management

Implementing Effective IT Governance and IT Management PDF

Author: Gad Selig

Publisher: Van Haren

Published: 2015-02-01

Total Pages: 445

ISBN-13: 9401805725

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This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies. Each of the chapters also covers one or more of the following action oriented topics:- the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.;- the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.

Implementing Effective It Governance and It Management

Implementing Effective It Governance and It Management PDF

Author: Van Haren Publishing

Publisher: Van Haren

Published: 2015-02

Total Pages: 445

ISBN-13: 9401800081

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In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organizations IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach

Global Standards and Publications - Edition 2016/2017

Global Standards and Publications - Edition 2016/2017 PDF

Author: VHP

Publisher: Van Haren

Published: 2016-03-09

Total Pages: 197

ISBN-13: 9401806039

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Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the offi cial publisher for some of the world’s leading organizations and their frameworks including: The Open Group [TOGAF], IPMA-NL, ITSqc [eSCM Models], GamingWorks [ABC of ICT], ASL BiSL Foundation, IAOP®, IACCM, CRP Henri Tudor and PMI NL. This catalog will provide you with an overview of our most popular and upcoming titles, but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), fl exibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide. Free whitepapers are available in our eKnowledge, with a licence for our eLibrary you can download all our eBooks within your area of expertise and in our eShop you can place your order in your favorite media format: hard copy or eBook.

Global Standards and Publications

Global Standards and Publications PDF

Author:

Publisher: Van Haren

Published:

Total Pages: 273

ISBN-13: 9401805733

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Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the official publisher for some of the world’s leading organizations and their frameworks including: The Open Group [TOGAF], IPMA-NL, ITSqc [eSCM Models], GamingWorks [ABC of ICT], ASL BiSL Foundation, IAOP®, IACCM, CRP Henri Tudor and PMI NL. This catalog will provide you with an overview of our most popular and upcoming titles, but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), flexibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide. Free whitepapers are available in our eKnowledge, with a licence for our eLibrary you can download all our eBooks within your area of expertise and in our eShop you can place your order in your favorite media format: hard copy or eBook.

eSourcing Capability Model for Client Organizations - eSCM-CL

eSourcing Capability Model for Client Organizations - eSCM-CL PDF

Author: Bill Hefley

Publisher: Van Haren

Published: 2010-01-08

Total Pages: 449

ISBN-13: 9087535600

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Note: This book is available in several languages: French, English. The eSourcing Capability Model for Client Organizations (eSCM-CL) is the best practices model that enables client organizations to appraise and improve their capability to foster the development of more effective relationships and to better manage these relationships. This title helps readers successfully implement a full range of client-organization tasks, ranging from developing the organization's sourcing strategy, planning for sourcing and service provider selection, initiating an agreement with service providers, managing service delivery, and completing the agreement. The eSCM-CL has been designed to complement existing quality models and sourcing frameworks so that clients can capitalize on their previous improvement efforts and meet mandated requirements. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP® (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry.

Data Management: a gentle introduction

Data Management: a gentle introduction PDF

Author: Bas van Gils

Publisher: Van Haren

Published: 2020-03-03

Total Pages: 355

ISBN-13: 9401805555

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The overall objective of this book is to show that data management is an exciting and valuable capability that is worth time and effort. More specifically it aims to achieve the following goals: 1. To give a “gentle” introduction to the field of DM by explaining and illustrating its core concepts, based on a mix of theory, practical frameworks such as TOGAF, ArchiMate, and DMBOK, as well as results from real-world assignments. 2. To offer guidance on how to build an effective DM capability in an organization.This is illustrated by various use cases, linked to the previously mentioned theoretical exploration as well as the stories of practitioners in the field. The primary target groups are: busy professionals who “are actively involved with managing data”. The book is also aimed at (Bachelor’s/ Master’s) students with an interest in data management. The book is industry-agnostic and should be applicable in different industries such as government, finance, telecommunications etc. Typical roles for which this book is intended: data governance office/ council, data owners, data stewards, people involved with data governance (data governance board), enterprise architects, data architects, process managers, business analysts and IT analysts. The book is divided into three main parts: theory, practice, and closing remarks. Furthermore, the chapters are as short and to the point as possible and also make a clear distinction between the main text and the examples. If the reader is already familiar with the topic of a chapter, he/she can easily skip it and move on to the next.