Operational Reservations

Operational Reservations PDF

Author: John D. Ellis

Publisher: Department of the Army

Published: 2014

Total Pages: 72

ISBN-13: 9781584876311

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As the Army Reserve Components -- the Army Reserve and the Army National Guard -- assume an "operational" mission as the force drawdowns in overseas contingency operations occur, the Army senior military and civilian leadership should consider the ramifications and realities of such a mission in what is expected to be a relatively peaceful time. This monograph explores some of these considerations regarding the implementation of the Army Total Force Policy, identifies potential obstacles, and makes recommendations to better engage the "three Armies" in a successful and meaningful reform effort. Throughout, the authors call for significant cultural shifts in thinking about how the Reserve Components are used and integrated into a Total Force.

The Bussiness of Travel Agency and Tour Operations Management

The Bussiness of Travel Agency and Tour Operations Management PDF

Author: A.K Bhatia

Publisher: Sterling Publishers Pvt. Ltd

Published: 2012-06

Total Pages: 396

ISBN-13: 8120790812

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"Travel agent has become an integral part of the world’s fastest growing travel and tourism industry. A large percentage of all international and domestic travel is arranged by travel agents. The scope and functions of a modern travel agency have increased manifold over the years. The present book The Business of Travel Agency and Tour Operations Management explains the various concepts of travel agency operations in a systematic manner and makes it easier for not only students of tourism management but also working professionals to comphend the subject. Since customer relation is key to the success of travel agency business, the book explains the need for understanding and retaining the customers as it is easier to retain loyal customers than to make new ones. This book contains some additional features including key terms, comprehensive outline of as many concepts as possible, references and bibliography. Throughout, the approach has been to explain the concepts in a simple and comprehensive manner. The main objective of the book is to provide valuable source material on the complex subject of travel agency business to graduate as well as post-graduate and management students of travel and tourism, travel agencies, airlines and others engaged in the business of tourism.

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