Real People, Real Problems
Author: Jo Harris-Wehling
Publisher: National Academies
Published: 1995
Total Pages: 314
ISBN-13:
DOWNLOAD EBOOK →Lanterna Rally
eBook PDF Download Digital Library
The Ombudsman Plan
Author: Donald Cameron Rowat
Publisher: Lanham : University Press of America
Published: 1985
Total Pages: 216
ISBN-13:
DOWNLOAD EBOOK →"The Scandinavian countries, long egarded as models of democratic government, have originated a unique agency of government: a special parliamentary officer known as the ombudsman, which might be translated loosely as citizens' defender, grievance man or public watchdog. His job is to receive complaints from citizens about the way they have been treated by government officials, to investigate these complaints and, where he finds them justified, to propose a remedy. When remedial action is not taken, he can publicize the case and report on it to parliament"--pg. iv.
The Ombudsman Handbook
Author: James T. Ziegenfuss, Jr.
Publisher: McFarland
Published: 2014-01-10
Total Pages: 215
ISBN-13: 0786485329
DOWNLOAD EBOOK →Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Ombudsman Plan
Author: D.C. Rowat
Publisher: McGill-Queen's Press - MQUP
Published: 1973-01-15
Total Pages: 331
ISBN-13: 0773584250
DOWNLOAD EBOOK →Nursing Homes
Author: Sarah Burger
Publisher:
Published: 2002
Total Pages: 0
ISBN-13: 9781886230439
DOWNLOAD EBOOK →Long-term care for aging parents is one of the most difficult, expensive and frustrating issues facing American families today. Newly revised and updated, this handbook was prepared by the leading organization advocating better conditions and care for nursing home residents. Helps readers select and work with nursing homes, offering proven procedures developed by effective advocates nationwide. Includes many strategies for protecting patient rights to aid families in insuring quality care for loved ones.
The Ombudsman Plan
Author: Donald Cameron Rowat
Publisher:
Published: 1973-01
Total Pages: 315
ISBN-13: 9780771097676
DOWNLOAD EBOOK →The Organizational Ombudsman
Author: Charles L. Howard
Publisher: American Bar Association
Published: 2010
Total Pages: 678
ISBN-13: 9781604427783
DOWNLOAD EBOOK →This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Ombudsmen for American Government?
Author: American Assembly
Publisher: Englewood Cliffs, N.J : Prentice-Hall
Published: 1968
Total Pages: 200
ISBN-13:
DOWNLOAD EBOOK →A Practical Guide to Organizational Ombuds
Author: Charles L. Howard
Publisher:
Published: 2022
Total Pages: 0
ISBN-13: 9781639050536
DOWNLOAD EBOOK →This book is a practical guide for anyone with questions about what ombuds programs are and how they operate. Part I presents the author's expert responses to common questions and concerns about ombuds programs, and Part II uses real-world examples to illustrate the unique value that ombuds programs provide.
Nursing Home Discharges
