OECD Recommendation of the Council on Consumer Protection in E-Commerce

OECD Recommendation of the Council on Consumer Protection in E-Commerce PDF

Author: OECD

Publisher: OECD Publishing

Published: 2016-05-12

Total Pages: 24

ISBN-13: 9264255257

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The OECD has revised its Recommendation on Consumer Protection in E-commerce in order to adapt consumer protection to the current environment and reinforce fair business practices, information disclosures, payment protections, dispute resolution and education.

Consumer Protection Enforcement in a Global Digital Marketplace

Consumer Protection Enforcement in a Global Digital Marketplace PDF

Author: Akira Yoshida

Publisher:

Published: 2018

Total Pages: 49

ISBN-13:

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This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31 countries, supplemented by additional research. It has been prepared to support a review of the 2003 OECD Recommendation of the Council concerning Guidelines for Protecting Consumers from Fraudulent and Deceptive Commercial Practices across Borders. It will also inform work to implement the 2016 OECD Recommendation of the Council on Consumer Protection in E-Commerce, which contains updated provisions on enforcement co-operation.

Good Practice Guide on Online Consumer Ratings and Reviews

Good Practice Guide on Online Consumer Ratings and Reviews PDF

Author:

Publisher:

Published: 2019

Total Pages: 27

ISBN-13:

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Building on the OECD Recommendation of the Council on Consumer Protection in ECommerce, this paper aims to provide practical guidance to businesses on online consumer ratings and reviews. The document focuses on four issue areas: (i) fake ratings and reviews; (ii) incentivised ratings and reviews; (iii) negative ratings and reviews; and (iv) misleading moderation practices.

Guidelines for Consumer Protection in the Context of Electronic Commerce

Guidelines for Consumer Protection in the Context of Electronic Commerce PDF

Author: Organisation for Economic Co-operation and Development

Publisher: OECD Publishing

Published: 2000-03-15

Total Pages: 48

ISBN-13:

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The Guidelines for Consumer Protection in the Context of Electronic Commerce are designed to help ensure that consumers are no less protected when shopping on line than they are when they buy from their local store or order from a catalogue. By setting out the core characteristics of effective consumer protection for online business-to-consumer transactions, the Guidelines are intended to help eliminate some of the uncertainties that both consumers and businesses encounter when buying and selling on line. The Guidelines reflect existing legal protections available to consumers in more traditional forms of commerce. Their aim is to encourage: - fair business, advertising and marketing practices; - clear information about an online business’s identity, the goods or services it offers and the terms and conditions of any transaction; - a transparent process for the confirmation of transactions; - secure payment mechanisms; - fair, timely and affordable dispute resolution and redress; - privacy protection; and - consumer and business education.

International VAT/GST Guidelines

International VAT/GST Guidelines PDF

Author: Collectif

Publisher: OECD

Published: 2017-04-12

Total Pages: 116

ISBN-13: 9264271465

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Value Added Tax (VAT; also known as Goods and Services Tax, under the acronym GST in a number of OECD countries) has become a major source of revenue for governments around the world. Some 165 countries operated a VAT at the time of the completion of the International VAT/GST Guidelines in 2016, more than twice as many as 25 years before. As VAT continued to spread across the world, international trade in goods and services has also expanded rapidly in an increasingly globalised economy. One consequence of these developments has been the greater interaction between VAT systems, along with growing risks of double taxation and unintended non-taxation in the absence of international VAT co-ordination. The International VAT/GST Guidelines now present a set of internationally agreed standards and recommended approaches to address the issues that arise from the uncoordinated application of national VAT systems in the context of international trade. They focus in particular on trade in services and intangibles, which poses increasingly important challenges for the design and operation of VAT systems worldwide. They notably include the recommended principles and mechanisms to address the challenges for the collection of VAT on cross-border sales of digital products that had been identified in the context of the OECD/G20 Project on Base and Erosion and Profit Shifting (the BEPS Project). These Guidelines were adopted as a Recommendation by the Council of the OECD in September 2016.

OECD SME and Entrepreneurship Outlook 2019

OECD SME and Entrepreneurship Outlook 2019 PDF

Author: OECD

Publisher: OECD Publishing

Published: 2019-05-20

Total Pages: 396

ISBN-13: 926435882X

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The new OECD SME and Entrepreneurship Outlook presents the latest trends in performance of small and medium-sized enterprises (SMEs) and provides a comprehensive overview of business conditions and policy frameworks for SMEs and entrepreneurs. This year’s edition provides comparative evidence on business dynamism, productivity growth, wage gaps and export trends by firm size across OECD countries and emerging economies.