Together for Better Public Services

Together for Better Public Services PDF

Author: Organisation for Economic Co-operation and Development Staff

Publisher:

Published: 2011-09-14

Total Pages: 118

ISBN-13: 9780119207842

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This report analyses the partnerships that governments form with citizens, users and CSOs in order to innovate and deliver improved public service outcomes. These approaches can offer creative policy responses that enable governments to provide better public services in times of fiscal constraints. Although co production and citizens' involvement are still in the developmental stage in many countries, early efforts appear to lead to cost reductions, better service quality and improved user satisfaction. This report identifies the risks of citizen and user involvement in service delivery, and the barriers that must be overcome to make these models work. Top-level political commitment, adequate public sector capacity, and aligned financial incentives are the key factors for success

OECD Public Governance Reviews The Economic and Social Impact of Open Government Policy Recommendations for the Arab Countries

OECD Public Governance Reviews The Economic and Social Impact of Open Government Policy Recommendations for the Arab Countries PDF

Author: OECD

Publisher: OECD Publishing

Published: 2021-12-06

Total Pages: 137

ISBN-13: 9264540709

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Despite progress, open government reforms remain uneven across the Arab region and are hampered by the ongoing effects of the COVID-19 pandemic. This report assesses the economic and social impact of open government based on experiences and good practices in OECD and Arab countries.