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Minimizing Employee Turnover by Focusing on the New Hire Process

Author: Anthony T. Russo

Publisher: Universal-Publishers

Published: 2000-10

Total Pages: 304

ISBN-13: 1581127138

This dissertation summarizes research that focused on the new hire process for a targeted population within the Computer/Telephony Industry. The primary objective of this research was to determine how to build and maintain an effective employee/employer partnership that helped ensure employee loyalty. The research design was taken from the theoretical framework of Vroom's Work Motivation model adapted using Dunnette's work with relevant job features along with Scott's theories on Jablin's model of organization-wide communications. The study examined survey responses for importance and expectation/realization ratings of 15 job features given by 150 newly hired individuals at their new hire orientation and then at the individual's eight month anniversary. In addition, focus group sessions were conducted and statistical analyses were performed. The study found that overall employees had stronger feelings about certain job feature importance than job feature expectation certainty. The results showed that employees who remained with the company exhibited a change in importance and initial expectation set. This flexibility was demonstrated in the trade-offs that employees made between attributes of intrinsic value. The Chi-Square results on intent to leave showed that the level of overall satisfaction is significantly related to intentions of leaving. Review of the exit interview data reveals that the job feature of being a "Good Boss" was the deciding factor in the individual's decision to leave the business. Overall, respondents who voluntarily resigned or who remained with the organization based their final decision on how effective the supervisor/subordinate communications and organizational citizenship capabilities of the boss were perceived. The findings support Jablin and Scott's research investigating organizational communication relationships while expanding Dunnette's definitions of critical job features. In conclusion, the findings also validated that Vroom's expectancy theory can be used when predicting behaviors in situations where choices are made such as whether to expect an employee to remain or leave an organization.

Minimizing Employee Turnover by Focusing on the New Hire Process

Author: Anthony T. Russo

Publisher: Universal-Publishers

Published: 2000-10

Total Pages: 308

ISBN-13: 9781581127133

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Introduction to Health Services Administration - E-Book

Author: Elsevier

Publisher: Elsevier Health Sciences

Published: 2017-10-23

Total Pages: 440

ISBN-13: 0323462227

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Learn how to effectively manage both people and a practice as a health care administrator with Elsevier’s Introduction to Health Services Administration. This comprehensive and easy-to-understand text includes an overview of health care delivery in the United States along with an exploration of each role and function of a health services administrator in an ambulatory care facility. From scheduling patients to managing the revenue cycle, you will learn about every aspect of workflow in addition to relevant issues that heavily influence health care practices today, like HIPPA, regulatory compliance, civil and criminal law, and more. This text also provides a wonderful overview of necessary skills such as how to use an electronic health record system and practice management software, how to budget for staff and equipment, how to manage inventory, how to manage risk, how to improve quality and performance in the practice, and how to best market the practice. If you’re looking to become a successful health services administrator, this text is the critical first step. UNIQUE! Comprehensive approach covers the role and functions of a health services administrator and applies them to an array of ambulatory care settings — from a traditional physician’s office to a retail care clinic. UNIQUE! Coverage of key PAHCOM and AAPC competencies help you prepare for the competencies on the CMM and CPPM credentialing exams. UNIQUE! Case study scenarios are constructed around many different settings to provide a snapshot of professional life. UNIQUE! Takeaway boxes highlight key points and important concepts. Current Trends in Health Care boxes discuss methods, ideas, and newsworthy issues. Take Learning to the Next Level boxes clarify the subjects being discussed with supplemental information. Learning Checkpoints appear in each section to help you gauge your own learning successes at that point in the reading. Review questions are tied to each learning objective. More than 200 images illustrate difficult concepts and bring health services administration to life. Key terms with definitions in the margins make it easy to identify and learn new vocabulary. Answers to exercises in the text and review questions in the back of the book equip you for self-study.

Why Employees Stay

Author: Vincent S. Flowers

Publisher:

Published: 1973-01-01

Total Pages: 12

ISBN-13: 9780000734068

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Achieving HR Excellence through Six Sigma

Author: Daniel T. Bloom

Publisher: CRC Press

Published: 2021-08-12

Total Pages: 156

ISBN-13: 0429783175

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Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma, Second Edition introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement Six Sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization. The first edition of this book was one of the first to demonstrate how HR professionals could enhance their careers by learning the language of business — it introduced the evolution of change management and the change management toolbox in a fashion that could easily be implemented in organizations. This new edition updates the first with added information on some of the early history and introduces new case study tools resulting from the author’s continuing work with organizations and in academic environments.

Harvard Business Review on Finding & Keeping the Best People

Author: Harvard Business Review

Publisher: Harvard Business Press

Published: 2011

Total Pages: 296

ISBN-13: 1422162540

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Is your company's top talent jumping ship as good replacements become harder to get? If you need the best practices and ideas for winning the race for talent--but don't have time to find them--this book is for you. Here are 11 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Look for good people in all the right places - Interview more effectively - Make--and keep--compelling promises to candidates and employees - Mitigate the risks of hiring stars from other companies - Coach and mentor to shore up commitment - Stretch promising employees' responsibilities - Rotate high performers into a variety of teams - Reverse the female brain drain

Getting Ahead

Author: Joel A. Garfinkle

Publisher: John Wiley & Sons

Published: 2011-09-13

Total Pages: 293

ISBN-13: 0470915870

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A leading executive coach pinpoints three vital traits necessary to advance your career In Getting Ahead, one of the top 50 executive coaches in the United States, Joel Garfinkle reveals his signature model for mastering three skills to take your career to the next level: Perception, Visibility, and Influence. The PVI-model of professional advancement will teach you to: (1) Actively promote yourself as an asset and valuable person inside the organization, (2) Increase your visibility to gain others’ recognition and appreciation for your efforts and (3) Become a person of influence who makes key decisions inside the organization. Getting Ahead will put you ahead of the competition to become a known, valued, and desired commodity at your company. For more than two decades, Joel Garfinkle has worked closely with thousands of executives, senior managers, directors, and employees at the world's leading companies, and has authored 300 articles on leadership Offers detailed guidance on how to increase exposure, boost visibility, enhance perceived value for your organization, and ultimately achieve career advancement Explains how to get your name circulating among higher levels of management so others know you, see your results, and acknowledge the impact you bring to the company

Retention

Author: Peter R. Garber

Publisher: Human Resource Development

Published: 2008

Total Pages: 51

ISBN-13: 159996113X

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Experts predict a serious shortage of employees in the United States over the next decade as Baby Boomers begin to retire. If retaining people isn't one of your top priorities, Retention will convince you to make it one immediately. Peter Garber delivers hundreds of low-cost ways to reduce employee turnover and provide a more motivating work environment - one that will make employees look forward to coming to work each day. In nine chapters, the book focuses on two challenges: How to keep employees from going to another organization and keep them interested and focused on their jobs. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, and production and performance standards.

Managing Employee Turnover

Author: David G. Allen

Publisher: Business Expert Press

Published: 2012-09-04

Total Pages: 146

ISBN-13: 1606493418

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Employee turnover can be expensive, disruptive, and damaging to organizational success. Despite the importance of successfully managing turnover, many retention management efforts are based on misleading or incomplete data, generic best practices that don’t translate, or managerial gut instinct at odds with research evidence. This book culminates volumes of academic research on employee turnover into a practical guide to managing retention. Turnover fictions are dispelled and replaced by research-based facts. Keys to diagnosing and managing employee turnover are presented such that you can effectively manage employee retention today. These ideas will be invaluable to you and anyone who cares about the impact of turnover on the organization, including the CEO who is looking at the impact on the bottom line, managers who suffer when their best talent leaves, and human resource professionals whose career success may depend on effectively managing turnover.