Mediation Skills and Strategies

Mediation Skills and Strategies PDF

Author: Tony Whatling

Publisher: Jessica Kingsley Publishers

Published: 2012-04-15

Total Pages: 176

ISBN-13: 9780857006271

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Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work. Tony Whatling draws on his extensive experience in the field of mediation to explain the range of skills and strategies that are commonly used, as well as why you would use different skills and when they are best employed. The author shows how, by adopting these techniques, a mediator can manage challenging conflicts. It features the use of questioning skills and how they can be used effectively, as well as how to deal with high emotion and negative responses. This book is essential for anyone who wants to improve their mediation skills, whether as a trainee, novice or experienced professional.

Mediation

Mediation PDF

Author: Kathy Isaacson

Publisher: Waveland Press

Published: 2020-01-14

Total Pages: 199

ISBN-13: 1478640316

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Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.

Conflict in Intimate Relationships

Conflict in Intimate Relationships PDF

Author: Dudley D. Cahn

Publisher: Guilford Press

Published: 1992-09-26

Total Pages: 164

ISBN-13: 9780898629828

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Why is the potential for conflict so great for intimate partners? This volume integrates research from psychology, sociology, communications, and family studies to provide a comprehensive, practical synthesis of findings concerning conflict in close personal relationships. Combining discussion of both theory and practice, the volume illuminates why conflict occurs frequently between friends, romantic partners, distressed couples, and divorcing spouses, and also offers professionals a framework for understanding conflict as they try to help defuse strife. The book establishes conflict as a process that lies dormant in any mutually dependent relationship. Depending on the partners' strategies in conflict, the potential for disagreement can quickly become a real obstacle between them and can even threaten to end the relationship. To better determine the source of stress, three different research paradigms are presented to explain the conflict process and why it occurs, as well as to suggest what can be done to help partners manage conflict and preserve intimacy. The systems-interactionists' approach is presented first. This section discusses methods used to characterize destructive and constructive communication behavior patterns and strategies for dispute resolution. Next, the rules-interventionist approach examines ways in which a mediator can help divorcing couples end one relationship and begin another. Finally, the cognitive-exchange approach is considered. Methods used to determine the antecedent conditions which influence partners' reactions during conflict are presented and approaches for helping them modify destructive communication strategies are discussed. Throughout, terminology and measurements are made to correspond across disciplines so that the work is accessible to all. In addition to relating particular studies and research programs to their appropriate research approaches, the book shows how conflict is uniquely handled when distressed partners engage in problem solving, when disputing partners engage in mediation, and when same and opposite sex partners participate in developing relationships. Comparison and contrast emphasize the role played by conflict communication behavior, rules, and strategies found in developing intimate relationships, the destructive conflict characteristic of emotionally distressed couples, and the bargaining/negotiation characteristic of formal mediation. Drawing together the wide array of research on the topic in a user-friendly format, this book is an ideal resource for any investigator interested in distressed relationships. Offering practical methodology firmly founded in theory, it is invaluable reading for clinicians working with people in conflict. The book also serves as a text for advanced undergraduate and graduate students of conflict in interpersonal relationships, and as supplementary reading for a variety of courses where conflict is a focus of study.

Peace Skills

Peace Skills PDF

Author: Ronald S. Kraybill

Publisher: John Wiley & Sons

Published: 2001-03-02

Total Pages: 166

ISBN-13: 0787947997

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Part of the Peace Skills Set, this Manual is designed as atake-home resource to support workshop participants as they returnto their communities and both apply their mediation skills andshare their insights with others. It covers conflict analysis, therole of mediation, the stages of mediation, communication skills,and working with group conflicts and in cross cultural settings.

The Mediator's Handbook

The Mediator's Handbook PDF

Author: Ruth Charlton

Publisher:

Published: 2004

Total Pages: 364

ISBN-13: 9780455219820

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Experienced mediators take you step-by-step through the mediation process, offering strategies to apply in particular contexts and valuable tips to help develop and enhance skills. This highly practical approach reflects in checklists, comments and casenotes throughout including shuttle negotiation and mediation.

The Mediator's Handbook

The Mediator's Handbook PDF

Author: Ruth Charlton

Publisher:

Published: 2014

Total Pages: 426

ISBN-13: 9780455233291

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Annotation. THE MEDIATOR'S HANDBOOK THIRD EDITION is an established and highly respected work which assists both experienced and newly qualified mediators who wish to expand their range of skills in this ever-evolving field. The mediation process is explained in simple steps applicable to all forms of dispute, whether it be commercial, workplace, family, neighbourhood and environmental. It clearly outlines the required skills, techniques and strategies, especially communication skills. Importantly, variations to the mediation process are explained as are the roles of advisers, support persons and interpreters. In this Third Edition, there has been significant revision to reflect new developments in mediation since the previous edition published in 2004.