Managing Organizational Change During SAP Implementations

Managing Organizational Change During SAP Implementations PDF

Author: Luc Galoppin

Publisher: SAP PRESS

Published: 2007

Total Pages: 364

ISBN-13: 9781592291045

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Deals with computers/software. Learn the most efficient ways to implement SAP-related change in your organization. Understand the unique challenges of change in an SAP environment and avoid problems before they occur. Learn strategies for successfully conquering each phase of your SAP implementation.

Site Reliability Engineering

Site Reliability Engineering PDF

Author: Niall Richard Murphy

Publisher: "O'Reilly Media, Inc."

Published: 2016-03-23

Total Pages: 552

ISBN-13: 1491951176

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The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Managing Business with SAP

Managing Business with SAP PDF

Author: Linda K. Lau

Publisher: IGI Global

Published: 2005-01-01

Total Pages: 356

ISBN-13: 9781591403784

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Managing Business with SAP: Planning, Implementation and Evaluation is important to all IT managers as it addresses the reasons why many ERP systems fail, and how IT managers can improve the rate of successful implementation.

Managing Business with SAP

Managing Business with SAP PDF

Author: Linda K. Lau

Publisher: IGI Global

Published: 2005-01-01

Total Pages: 330

ISBN-13: 1591403804

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Managing Business with SAP: Planning, Implementation and Evaluation is important to all IT managers as it addresses the reasons why many ERP systems fail, and how IT managers can improve the rate of successful implementation.

Business Process Change Management

Business Process Change Management PDF

Author: August-Wilhelm Scheer

Publisher: Springer Science & Business Media

Published: 2012-11-03

Total Pages: 300

ISBN-13: 3540247033

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This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.

SAP Implementation Unleashed

SAP Implementation Unleashed PDF

Author: George D. Anderson

Publisher: Sams Publishing

Published: 2009-05-21

Total Pages: 889

ISBN-13: 0768688043

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SAP can help you capture better information and deliver it more quickly, allowing you to make better decisions and maximize the business value of everything you do. However, SAP implementations require massive effort, total buy-in, and significant change throughout the organization. In SAP Implementation Unleashed, 10 expert SAP project managers, functional consultants, and technologists guide you through the entire journey, helping you avoid pain and pitfalls and gain all the benefits of SAP. The authors introduce start-to-finish business, technical, and project management roadmaps for successful SAP implementation. Then, drawing on their immense experience, they walk you through the entire process of planning and deployment—addressing make-or-break issues and hidden gaps that other guidebooks ignore. You’ll discover how to employ processes, models, and toolsets that help you achieve implementation excellence while systematically reducing cost and business risk. Along the way, you’ll find actionable advice and real-world insight into innovative project management, best-suited leadership, effective load testing, contemporary infrastructure implementation, and more. George W. Anderson is responsible for providing enterprise applications thought leadership for the EDS/HP office of the CTO. A long-time SAP consultant and PMI-certified project manager, George has authored several best-selling books and enjoys new challenges. Charles D. Nilson is a senior program manager for EDS/HP and has led many successful SAP implementation teams over the years. He is a PMI PMP and is SAP Partner Academy certified in MM and PP. Tim Rhodes is a senior SAP technical consultant for EDS/HP and a Basis/infrastructure veteran focused on implementing, migrating, and upgrading SAP Business Suite and NetWeaver solutions. Tim is also an SAP-certified technical consultant, OCP, MCSE, and HP Master ASE. Detailed Information on How To... Define the business vision driving your implementation, and use it to design your solution Use TCO techniques to fully understand SAP’s financial impact in your organization Structure your SAP project management office, business teams, technical support organization, and overall project team Size, plan, and test your SAP infrastructure to deliver the best performance and availability at the best cost Integrate SAP into an SOA environment Install and configure SAP Business Suite and NetWeaver components Perform basic functional configuration, testing, and change management activities Enable a smooth transition by successfully performing the critical tasks that immediately precede SAP Go-Live Choose the right mix of tools and applications to test, manage, and monitor SAP Prepare your SAP Operations team for its post-implementation responsibilities

ADKAR

ADKAR PDF

Author: Jeff Hiatt

Publisher: Prosci

Published: 2006

Total Pages: 164

ISBN-13: 9781930885509

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In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.

Implementing SAP R/3

Implementing SAP R/3 PDF

Author: Nancy H. Bancroft

Publisher: Prentice Hall

Published: 1998

Total Pages: 344

ISBN-13:

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This text provides information on SAP implementation derived from a research study of 20 companies that have implemented R/3. Over 50 people were interviewed, including executives, project managers, change management specialists, consultants in the "Big 6", and SAP employees.

Implementing SAP® CRM

Implementing SAP® CRM PDF

Author: Vivek Kale

Publisher: CRC Press

Published: 2014-12-03

Total Pages: 518

ISBN-13: 1482231425

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In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.