Managing from the Heart

Managing from the Heart PDF

Author: Hyler Bracey

Publisher: Dell

Published: 2011-01-26

Total Pages: 210

ISBN-13: 0307778274

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From the brain trust at The Atlanta Consulting Group comes a simple method hailed as a revolution in management practice: learning to care. Caring isn’t a frill. It delivers results. And for some unenlightened managers, learning to care can be a matter of corporate life or death. Managing from the Heart is the story of Harry Hartwell, a composite character drawn from decades of the authors’ field experience on the front lines of management reform. Known by his staffers as “the Abominable No Man,” Harry’s remarkable transformation into a caring and compassionate manage offers an easy-to-apply business parable—and an absolutely painless, one-of-a-kind learning experience. Acquire the five principles of caring management. Your people will be glad you did. And so will everyone who keeps an eye on your bottom line. Praise for Managing from the Heart “Outstanding! Delivers the right message at a critical time.”—Lee A. Robbins, VP and CFO, Puritan Bennett “Five powerful principles, so simple they are arresting. Their application by every manager can catapult a company to new heights of greatness.”—Don M. Schrello, chairman, Schrello Direct Marketing, Inc. “Much needed!”—Norman Vincent Peale “Managing from the Heart is a gift you should give to yourself and your people. It outlines a beautiful philosophy that if applied will not only impact human satisfaction in your organization, but bottom line results.”—Kenneth Blanchard, Ph.D., co-author of The One Minute Manager

Managing Your Classroom with Heart

Managing Your Classroom with Heart PDF

Author: Katy Ridnouer

Publisher: ASCD

Published: 2006-12-15

Total Pages: 191

ISBN-13: 1416615113

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Teaching is as much about students as it is about curriculum, and no one understands this better than middle and high school teachers. But even the most dedicated teacher can sometimes feel defeated by the challenge of reaching distracted, disconnected, and defiant adolescents. Drawing on her own experience as a high school teacher, Katy Ridnouer shares an approach to classroom management that will help you spend less time "dealing with" your adolescent learners and more time inspiring them to be their best selves in school and beyond. Managing with heart means accepting teenage students as they are and recognizing what they need: a connection with the curriculum; a sense of order; and most essentially, a sense that someone cares. In this book, you'll find practical strategies for * Balancing care and discipline * Interacting with students and their parents * Establishing classroom routines that keep students on task * Communicating expectations and ensuring accountability * Handling common challenges, from classroom noise and personality conflicts to inappropriate clothing and disrespectful language * Building trust and helping students feel emotionally and intellectually safe. Vivid, real-life examples and questions for reflection make this a perfect choice for faculty reading groups and any middle or high school teacher looking to create a positive learning community, enhance students' confidence and interpersonal skills, and rediscover the reward of being a teacher.

Head and Heart Management

Head and Heart Management PDF

Author: Adrian Furnham

Publisher: Palgrave MacMillan

Published: 2007-11-06

Total Pages: 248

ISBN-13:

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Good managers understand the human condition and human needs. They realise that frequently the heart rules the head, and they know what this can mean for an organization. With nearly 100 'thought-pieces' on the world of management and sales, this book explores how the heart can rule the head and is ideal for 'dipping into' on numerous occasions.

Teaching by Heart

Teaching by Heart PDF

Author: Thomas J. DeLong

Publisher: Harvard Business Press

Published: 2020-01-14

Total Pages: 181

ISBN-13: 163369853X

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The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than forty years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes that the best teachers are also leaders, and the best leaders are also teachers. In examining how to lead and teach, renowned Harvard Business School professor Thomas J. DeLong takes the reader inside his own head and heart. He notes that, as teachers, we often focus more on our inadequacies and missteps than on our strengths and unique talents. He explains why this is so by dissecting and analyzing his own experiences--using himself as a case study. The book's goal is to help readers learn about the intricacies of teaching and managing, and to impart lessons about how teachers can create a unique teaching atmosphere. To do this, the author analyzes the process of creating a curriculum, preparing for an eighty-minute class, managing the fifteen minutes before class begins, and evaluating the nature of the teaching experience after the session concludes. Along the way, he connects specific classroom behaviors with leadership issues--in organizations, in teams, and in personal relationships. He also asks--and answers--some provocative questions, such as: What happens on multiple levels when I teach or lead--with me, students, or professionals? What am I thinking and feeling as I process what students are thinking and feeling? How are my internal conversations affecting how I teach and lead? How do I manage my biases, including having "favorite" students? To what extent can I use teaching methods in the arena of management? Throughout Teaching by Heart, DeLong discusses why empathy and authenticity matter. When teachers embrace this mindset, students have the opportunity to have a unique learning experience. Teachers and managers will learn how to create moments of transformation for students. Whether you're a university professor, a student, a business leader, or just someone fascinated by teaching, this book will instruct, entertain, and--hopefully--inspire.

The Heartmath Approach to Managing Hypertension

The Heartmath Approach to Managing Hypertension PDF

Author: Bruce C. Wilson

Publisher: New Harbinger Publications

Published: 2007

Total Pages: 175

ISBN-13: 1572244712

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A Powerful, Drug-Free Approach to High Blood Pressure High blood pressure is a national epidemic. It's a condition that affects one in four Americans, most of whom have no idea they are at higher risk for heart disease, stroke, and other life-threatening problems. Conventional treatments for hypertension involve drugs, and these can have considerable side effects and may not ultimately succeed in getting those numbers down. Fortunately, the Institute of HeartMath has researched techniques for managing stress and hypertension for more than fifteen years. Now, at last, their highly effective strategies for regulating blood pressure safely and effectively are available to you. Using a series of unique techniques like the Freeze-Frame ® and the Heart Lock-In ®, this book will help you literally regulate your blood pressure at the source-the heart level-and reduce the stress that causes high blood pressure. In as little as ninety days, you can 'reset' your baroreceptor systems and lower your blood pressure. The approach is drug-free, safe, effective, and clinically validated.

The ABC's of Effective Leadership

The ABC's of Effective Leadership PDF

Author: Tom Massey

Publisher: Author's Choice Publishing

Published: 2010

Total Pages: 124

ISBN-13: 9781885003775

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The ABC's of Effective Leadership provides insights and practical tools that will enable those in leadership positions to improve their performance, accelerate process development, and succeed in a world that is constantly changing. It will help leaders bring out the best in people whether they work in corporations, educational institutions, government offices, small businesses, churches, or other not-for-profit groups.An effective leader is someone who stands out from the crowd, challenging the status quo, and doing the unexpected in search of new directions. They are catalysts for change by pushing the envelope and challenging others to think outside-the-box.Effective leaders are trustworthy individuals who lead by example and deliver on their promises. They treat people with respect and fairness. They get things done efficiently through their influence and are able to convey a compelling vision of the future. If you are ready to bring changes in attitude, creativity, buy-in, and commitment to your business, this book will benefit you. It follows a simple ABC format. Each letter of the alphabet is represented by two words. Each word, 52 in all, is presented as a weekly tip for improving effective leadership skills. Each weekly tip includes a brief narrative or story, a practical application, and a daily affirmation. For example, here are the affirmations from the sections for the letters A and B: Acknowledgement-Everyone wants to feel important!- I acknowledge others and make them feel important to me by giving them the gifts of time and attention. Adversity-Struggle gives birth to progress!- I become better each day in every way by treating adversity in my life and others' as opportunities to grow in strength and wisdom.Become.the change you wish to see!- I model effective leadership by becoming the change that I want to see in the world.Break Away.from old thought patter

Managing from the Heart

Managing from the Heart PDF

Author: Arun Wakhlu

Publisher: SAGE Publications Pvt. Limited

Published: 1999-03-10

Total Pages: 248

ISBN-13:

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This book addresses the challenge of combating the growing levels of stress, disenchantment and frustration among people at work. According to the author, the root cause of this crisis is that we have been managing our lives and work divorced from heart and spirit. The book, therefore, advocates a new and holistic paradigm that synthesizes ancient wisdom with modern principles of management.

12: The Elements of Great Managing

12: The Elements of Great Managing PDF

Author: Gallup

Publisher: Simon and Schuster

Published: 2014-12-02

Total Pages: 280

ISBN-13: 1595620478

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Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

Managing for People Who Hate Managing

Managing for People Who Hate Managing PDF

Author: Devora Zack

Publisher: Berrett-Koehler Publishers

Published: 2012-08-27

Total Pages: 178

ISBN-13: 1609945751

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Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

The Managed Heart

The Managed Heart PDF

Author: Arlie Russell Hochschild

Publisher: Univ of California Press

Published: 2012-03-31

Total Pages: 352

ISBN-13: 0520951859

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In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant’s job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector’s job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company’s commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.