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Bad Apples

Author: Brette McWhorter Sember

Publisher: Simon and Schuster

Published: 2009-05-18

Total Pages: 192

ISBN-13: 1440514275

Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is—whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive—and fruitful—work environment.

Managing Difficult People

Author: Marilyn Pincus

Publisher: Simon and Schuster

Published: 2004-10-08

Total Pages: 224

ISBN-13: 1593371861

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"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.

How to Manage Problem Employees

Author: Glenn Shepard

Publisher: John Wiley & Sons

Published: 2010-12-30

Total Pages: 217

ISBN-13: 1118040481

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There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who donâ??t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

Managing the Unmanageable

Author: Anne Loehr

Publisher:

Published: 2011

Total Pages: 0

ISBN-13: 9781601631619

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In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for the 21st century. "Managing the Unmanageable" will give readers practical tips and proven techniques to show them how to develop new strategies for attracting and retaining the most talented employee before they become unmanageable, learn key words that will allow them to clearly communicate with every generation on their team, and much more.

The Complete Idiot's Guide to Dealing with Difficult Employees

Author: Robert Bacal

Publisher: Penguin

Published: 2000

Total Pages: 374

ISBN-13: 9780028633701

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Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.

Dealing with Problem Employees

Author: Amy DelPo

Publisher: NOLO

Published: 2005

Total Pages: 400

ISBN-13: 1413303706

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Offers proven techniques for creating a trouble-free workplace and offers immediate fixes for handling your problem employee of the moment." - Small Business Opportunities

Managing Government Employees

Author: Stewart Liff

Publisher: Amacom Books

Published: 2007

Total Pages: 252

ISBN-13: 9780814429938

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Even the most dedicated, competent government managers can feel overwhelmed when it comes to motivating and managing their employees. And while they strive for excellence in themselves and in their team, many feel that stringent and convoluted regulations mean their hands are tied when it comes to developing their people. but the truth is that with the right strategies and skills, you can inspire superior performance from your employees - both consistently and effectively. Managing Government Employees offers dozens of techniques for meeting the challenges and stressful situations supervisors face on a daily basis. With the same award-winning tactics that he has learned and applied during his years as a manager in various government agencies, Stewart Liff provides the perfect antidote for managers frustrated by government bureaucracy.

Working With Difficult & Resistant Staff

Author: John F. Eller

Publisher: Solution Tree Press

Published: 2011-09-20

Total Pages: 94

ISBN-13: 1936765128

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To move forward in the school improvement process, school leaders must address the behaviors of difficult and resistant staff members while sending the message that a few people cannot halt change. This book will help school leaders understand how to prevent and address negative behaviors to ensure positive school change.

The First-Time Manager

Author: Loren B. Belker

Publisher: HarperChristian + ORM

Published: 2012-01-30

Total Pages: 241

ISBN-13: 0814417841

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What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more. Written in an inviting and accessible style, the revised sixth edition includes new material on increasing employee engagement, encouraging innovation and initiative, helping team members optimize their talents, improving outcomes, and distinguishing oneself as a leader. Packed with immediately usable insight on everything from building a team environment to conducting performance appraisals, The First-Time Manager remains the ultimate guide for anyone starting his or her career in management.

A Survival Guide to Managing Employees from Hell

Author: Gini Graham Scott

Publisher: Amacom Books

Published: 2007

Total Pages: 250

ISBN-13: 9780814430071

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All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including: * The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing * The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone * The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time * I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.