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Author: Kernial Singh Sandhu
Publisher: Routledge
Published: 2019-06-19
Total Pages: 1110
ISBN-13: 1000303217
DOWNLOAD EBOOK →A collection of analytical reflections on how the island of Singapore has been transformed from a colony in a crumbling empire into a thriving, modern, secular, independent republic. These are the results of a five-year project by the Institute of Southeast Asian Studies.
Author: Scott Jeffrey Miller
Publisher: Mango
Published: 2024-08-13
Total Pages: 0
ISBN-13: 9781684816323
DOWNLOAD EBOOK →Take The 7 Habits of Highly Effective People to an Entirely New Level with this Wall Street Journal Bestselling Author "With laugh-out-loud humor and unconventional wisdom, Management Mess to Leadership Success will provide you with the tools to become the leader you would choose to follow." --Karen Dillon Author of The Harvard Business Review Guide to Office Politics Winner of Bookpal's 2019 Outstanding Works of Literature (O.W.L) award in Leadership! Forbes Holiday Wish List. Your Leadership Skills Are About to Change. Millions have read the all-time global best seller The 7 Habits of Highly Effective People by Stephen R. Covey. Both leaders and individuals have been inspired and transformed by its universal principles of effectiveness, including Scott Jeffrey Miller. Scott Miller knows what it's like to fail. He was demoted from his first leadership position after only three weeks--and that's just one of several messy management experiences on his two-decade journey to leadership success. Everyone fails. But something sets Scott apart: transparency and willingness to openly share his story in a way that is forthright, relatable, and applicable. You can become a better leader. In Miller's Management Mess to Leadership Success you'll find 30 leadership challenges that can, when applied, change the way you manage yourself, lead others, and produce results. The wisdom in Scott's book was learned through hard knocks and was honed by Stephen R. Covey and the FranklinCovey team through years of research and corporate training experience. Learn to: Lead difficult conversations, celebrate success Inspire trust, actively listen, challenge paradigms Put the right people in the right roles Create a clear and actionable team vision Get the right results―in the right way Fans of The 7 Habits of Highly Effective People who have read and liked Radical Candor, Dare to Lead, or Mastering Leadership will love Scott Miller's Management Mess to Leadership Success.
Author: Terence Chong
Publisher: Institute of Southeast Asian
Published: 2010
Total Pages: 669
ISBN-13: 9814279854
DOWNLOAD EBOOK →Rev. ed. of: Management of success, the moulding of modern Singapore.
Author: Steven R. Smith
Publisher:
Published: 2014-02-03
Total Pages: 150
ISBN-13: 9780989748803
DOWNLOAD EBOOK →MYOU TOO CAN BECOME A SUCCESSFUL MANAGER"Practical Advice on the Most Important Components of Your Job as Manager or Supervisor" This, concise, 150-page guide is for open-minded people anxious to learn what they really should be doing (and how) as a managers of people and departments. It includes the best ideas I have discovered and applied throughout my 42-year career working for 15 companies of all sizes. Most of us never receive the training we need to be a good manager; but this book fills that void and covers a manager's most important duties and responsibilities, Included are chapters on how to manage your department, individual employees and even your boss. Take a look at the table of contents inside the book to get a better idea of all that is covered including how to hire, motivate, enrich jobs, set goals, delegate, coach, make decisions, conduct performance reviews, hold staff meetings, build trust, and much more. Like you, I was not trained to be a manager either. But I learned how through a lot of reading, studying, trial and error. It would have been much easier if I had a book like this early in my management career. But, YOU do have it. For a small price you can benefit from my experience, knowledge and advice. If you study and apply the practical advice in this guide, you too can jump-start your successful career as a manager or supervisor. Don't wait. Buy it now
Author: Anthony L. Barth
Publisher: Springer
Published: 2017-10-24
Total Pages: 160
ISBN-13: 3319649361
DOWNLOAD EBOOK →This book provides managers, leaders and practitioners with a dynamic framework that links several variables associated with performance management which can be applied across organizations and industries worldwide. Based on empirical evidence and experiences, this book provides a critical understanding of the interrelationship of organizational culture with performance management process (PMP) planning and implementation. The elements of the framework are approached from a macro-level-view and are balanced with conciseness and realism based on applied success studies, making this book a valuable educational, training and development resource tool for leaders and managers at all levels. The topic of performance in organizations is like the weather—everyone likes to talk about it, but few understand what is truly happening—or understand why? Individuals and organizations are no different when it comes to performance, regardless of performance level of focus: individual, team, unit, or organization-wide. Teams and organizations often miss opportunities to not only improve performance, but also leverage and sustain high performance. Organizational performance, organizational culture and organizational success are interrelated and should reinforce one another. This can be achieved through an effective performance management process (PMP) that lives, functions and thrives at multiple levels within institutions. This book will help organizations and institutions achieve performance management success by identifying comment elements, along with some patterned variation, that are applicable to a successful PMP. Featuring hands-on resource reference tools for immediate use and application, this book is useful for leaders, managers, scholars, students and policy makers in management, leadership, and organizational culture.
Author: Richard Margoluis
Publisher:
Published: 1998
Total Pages: 394
ISBN-13:
DOWNLOAD EBOOK →Measures of Success is a practical, hands-on guide to designing, managing, and measuring the impacts of community-oriented conservation and development projects.
Author: Devora Zack
Publisher: Berrett-Koehler Publishers
Published: 2012-08-27
Total Pages: 178
ISBN-13: 1609945751
DOWNLOAD EBOOK →Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.
Author: Peter Loge
Publisher: John Hunt Publishing
Published: 2018-07-27
Total Pages: 194
ISBN-13: 1785357557
DOWNLOAD EBOOK →The modern world is networked and always working. Organizations no longer have the luxury of time. Expertise is no longer confined to a couple of smart guys in corner offices, reviewing information to which only they have access and issuing instructions through layers of middle-men to nine-to-fivers who carry out the dictates and feed paper back up the chain, awaiting the next set of instructions. Today’s successful organization is decentralized and never stops moving. In fact, organizational success is a lot like soccer. Every player is both a specialist and generalist. Responsibility on the field is distributed, and everyone on the team works for everyone else. Communication among players is constant. Soccer is 90 minutes of systems thinking in action. Soccer Thinking for Management Success is by a soccer fan and player who has spent a career building and running teams and organizations. He draws on insights from leaders, known and not-so-well-known who use soccer thinking to succeed. This is not just another book on how to be a great leader by a famous person. This is a management and leadership book by, and for, the rest of us.
Author: Rick Adams
Publisher: CRC Press
Published: 2019-06-14
Total Pages: 396
ISBN-13: 0429594194
DOWNLOAD EBOOK →"This book contains so much common sense that my neck was getting tired from nodding my head in agreement so often." Peter Armaly, Senior Director Customer Success, Oracle "...a comprehensive review of the Customer Success role and responsibilities..." Anne Marie Ponder, Senior Manager, IT Infrastructure, Astellas Pharma US "...a must read playbook for all business leaders and customer success-focused professionals." Jason Noble, Global Customer Success and SaaS Leader "I wish a book like this existed when I started in Customer Success!" Cyn Taylor, Enterprise Customer Success Manager, LogicMonitor "...provides all the ingredients to create the right customer success strategy." Baptiste Debever, Head of Growth & Co Founder, Alkalab "...an invaluable resource for anyone with an interest in Customer Success." Adam Joseph, CEO, CSM insight "A structured and logical approach that will help new and experienced CSMs to bridge the gap between Customer Success theory and practical application." James Scott, General Partner, Success Hacker Customer success management is "the practice of helping customers to generate value from using our products" and it is a relatively new and fast-growing profession with many new CSMs coming into it from other customer-facing professions. Due to the speed with which the profession is undergoing change as it matures and expands, both new and existing CSMs need to keep abreast of customer success best practice. However there are relatively few books that provide much in the way of practical guidance for customer success practitioners and even less options for resources such as tools, templates and checklists that enable a consistently high quality approach whilst increasing the CSM’s productivity. Practical Customer Success Management is a practical guide book and comprehensive training manual for CSMs that provides a simple to follow, best practice framework that lays out the core steps at every stage of the customer journey to business outcome success. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step, together with detailed guidance for successfully completing those activities. The book also includes a suite of tools and templates that enable rapid completion of tasks whilst ensuring consistency of approach both across multiple customer engagements and by multiple CSMs within a team.
Author: Les McKeown
Publisher: Greenleaf Book Group
Published: 2010
Total Pages: 226
ISBN-13: 1608320316
DOWNLOAD EBOOK →Presents advice on ways to inspire confidence in management and achieve lasting success in an organization.
