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Author: Michael J. Austin
Publisher: SAGE
Published: 2009
Total Pages: 304
ISBN-13: 141294127X
DOWNLOAD EBOOK →The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.
Author: Lawrence L. Martin
Publisher: SAGE
Published: 1993-09-10
Total Pages: 124
ISBN-13: 9780803949508
DOWNLOAD EBOOK →Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Author: Rebecca Ann Proehl
Publisher: SAGE
Published: 2001-08-15
Total Pages: 292
ISBN-13: 9780761922506
DOWNLOAD EBOOK →Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external and internal challenges: The public demands better se rvices at more reasonable costs. Clientele is more diverse, more strat ified, and more vocal than ever. The organizations themselves must kee p up with rapid changes in technological innovation and labor-manageme nt relationships. Organizational Change: The Human Services Challenge looks at the context of organizational change, describes how individua ls and systems change, and pinpoints keys to successful change. Author Rebecca Proehl then presents a proven model of organizational change, built on lessons learned from both the public and private sectors, bu t tailored for human service organizations. Proehl also discusses in d epth labor union-management issues, the political strategies leaders m ust use to implement change, and how to build collaborative relationsh ips in human services.
Author: David Austin
Publisher: Columbia University Press
Published: 2002-11-18
Total Pages: 777
ISBN-13: 0231528426
DOWNLOAD EBOOK →Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.
Author: Peter M. Kettner
Publisher: Pearson
Published: 2013
Total Pages: 0
ISBN-13: 9780205088157
DOWNLOAD EBOOK →An integrated model for management and administrative practice. Excellence in Human Service Organization Management, 2/e provides guidelines to insure internal consistency within Human Service Organizations. Integrated in management theory, the model presented in the text is adapted to human service organizations generally and social work issues specifically. The text first identifies problems in organizational functioning as well as proposes what managers need to do to put their organizations back on track toward excellence. Then it guides managers through a plan to bring employees on board and continuously nurture them so they identify their success with that of the organization. Standards for Excellence Series -- Designed to help students advance their knowledge, values, and skills, the Standards for Excellence Series assists students in associated CSHSE's National Standards to all levels of human service practice. Learning Goals Upon completing this book, readers will be able to: Identify problems in organizational functioning. Recognize what managers need to do to get organizations on the track for excellence. Understand what employees need to do to help the overall well-being of an organization.
Author: Ralph Brody
Publisher: SAGE Publications
Published: 2013-11-21
Total Pages: 449
ISBN-13: 1483314979
DOWNLOAD EBOOK →Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.
Author: Lynn E. Miller
Publisher: Praeger
Published: 1989-09-21
Total Pages: 264
ISBN-13:
DOWNLOAD EBOOK →This volume grew out of a series of highly respected management training programs for executive directors of nonprofit corporations. The contributing authors have participated in training and consulting activities under the sponsorship of La Salle University's Nonprofit Management Development Center and thus provide a unique source of field-tested advice and management information for executive directors and other top level managers of human service organizations. Unlike books which suggest that all organizations should be run in basically the same way, Miller and her colleagues have provided conceptual frameworks to help managers think broadly about different aspects of managing their particular organizations, as well as specific suggestions, tools, and techniques drawn from these frameworks. The volume is divided into four sections that correspond to different areas of management function. Beginning with general management, the contributors discuss such issues as strategic planning, organizational structure, effective leadership, and the nonprofit board of directors. The following section focuses on fiscal management and administration and includes chapters on a framework of accounting for human service agencies, the development of a financial reporting system, and the use of accounting data as a management tool. Turning to operational functions, the contributors look at marketing perspectives for community service agencies, operations planning and control, management information systems, and evaluating program outcomes. The book concludes with examinations of effective communication within the organization and managing volunteers. The text is accompanied by numerous explanatory exhibits and figures.
Author: Yeheskel Hasenfeld
Publisher: SAGE
Published: 2010
Total Pages: 1217
ISBN-13: 1412956935
DOWNLOAD EBOOK →This new edition looks at the many recent changes in the arena of Human Sevices Organizations.
Author: Deborah Harley-McClaskey
Publisher: SAGE Publications
Published: 2015-12-24
Total Pages: 376
ISBN-13: 1483393127
DOWNLOAD EBOOK →Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
Author: Peter M. Kettner
Publisher: Addison-Wesley Longman
Published: 2002
Total Pages: 410
ISBN-13:
DOWNLOAD EBOOK →This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator.To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity.For people in Human Services Management and Social Work Administration/ Management.
