Lean Human Performance Improvement

Lean Human Performance Improvement PDF

Author: Jerry L. Harbour

Publisher: CRC Press

Published: 2017-07-27

Total Pages: 232

ISBN-13: 1482298821

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As companies continue their efforts to improve work performance, they must ensure that their ongoing Lean activities include a healthy appreciation for, and recognition of, human performance. Ignoring the human component of work performance can be a recipe for unnecessary waste, inefficiency, and decreased productivity. Lean Human Performance Impro

Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management PDF

Author: Bahadir Inozu

Publisher: McGraw Hill Professional

Published: 2011-10-13

Total Pages: 352

ISBN-13: 0071761632

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PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS "If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insightful books on TOC, not just for healthcare, that I have ever read." --BOB SPROULL, author of The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management lays out an integrated approach for using three industrially based methods to transform hospital operations in terms of patient outcomes and experience, financial viability, and employee satisfaction. This pioneering guide presents a scalable strategy for managing bottlenecks, eliminating waste, reducing errors, and containing costs in healthcare organizations, as well as sustaining the gains achieved. Real-world case studies illustrate successful performance improvement implementations that have realized breakthrough operational and financial results. COVERAGE INCLUDES: Constraints Management applications in healthcare The NOVACES SystemCPI--an integrated performance improvement deployment approach Three-part assessment--strategic gap analysis, system-level value stream analysis, and system constraint analysis Planning a performance improvement program deployment to ensure timely and consistent execution Applying the right tool to the right problem from a system perspective Sustaining gains achieved by the performance improvement team Defining a path to self-sufficiency

Human Performance Improvement

Human Performance Improvement PDF

Author: William J. Rothwell

Publisher: Routledge

Published: 2012-06-14

Total Pages: 425

ISBN-13: 1136397388

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Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.

Return on Investment in Training and Performance Improvement Programs

Return on Investment in Training and Performance Improvement Programs PDF

Author: Patricia Pulliam Phillips

Publisher: Taylor & Francis

Published: 2024-05-01

Total Pages: 438

ISBN-13: 104002307X

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The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

Lean Human Resources

Lean Human Resources PDF

Author: Cheryl M. Jekiel

Publisher: CRC Press

Published: 2017-08-09

Total Pages: 266

ISBN-13: 1439813078

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Encouraging a long overdue shift in thinking, this book gives managers and executives the means to maximize employee potential by first showing them how to increase the improvement power of their HR departments. Cheryl M. Jekiel, who has been implementing Lean initiatives out of HR offices for 20 years, defines the people-related approaches and pra

Human Performance Improvement through Human Error Prevention

Human Performance Improvement through Human Error Prevention PDF

Author: BW (Ben) Marguglio

Publisher: CRC Press

Published: 2021-10-28

Total Pages: 705

ISBN-13: 1000397165

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This book is a simulation of a live course on human performance improvement/human error prevention (HPI/HEP) created by the preeminent authority on HPI/HEP. It presents the greatest breadth of scope and specificity on this topic. This book comprises a focused, challenging human error prevention training course designed to improve understanding of error causation. It will dramatically reduce human error and repeat deviations, and it digs below the surface of issues and looks to fix the real causes of human error and mistakes. In addition, this book presents a complete seminar from the thought leader acclaimed by hundreds of clients, and includes unique principles, practices, models, and templates. Information is comprehensive and can be directly implemented. The principles and practices of human error prevention are universally applicable regardless of the type of industrial, commercial, or governmental enterprise, and regardless of the type of function performed within the enterprise. The application of the information in this book will significantly contribute to improved productivity, safety, and quality. After fully using this book, you will understand: Human error prevention/reduction terminology and definitions. The relationships among culture, beliefs, values, attitudes, behavior, results, and performance. The roles of leadership in establishing and maintaining a quality/safety-conscious work environment. The one fundamental precept explaining the importance of human error prevention/reduction. The two most critical elements of human error prevention/reduction. The three levels of barriers to human error. The four types of things in which the barriers may exist at each barrier level. The five stages of human error. The six "M"s that can emit or receive hazards activated by human error. The seven universally applicable human error causal factors. The Rule of 8 by which to prevent human error and mitigate its effects. Techniques for making barriers effective and the spectrum of barrier effectiveness. The relationship of human error prevention/reduction to the total quality/safety function. Error-inducing conditions (error traps) and behaviors for counteracting these conditions. Non-conservative and conservative thought processes and behaviors in decision-making. Coaching for preventing the recurrence of human error. Root cause analysis techniques for identifying human error causal factors. The nine types of corrective action. Human error measurement. Strategies for a human error prevention/reduction initiative. How to design, implement, and manage a human error prevention/reduction initiative.

Lean Safety

Lean Safety PDF

Author: Robert Hafey

Publisher: CRC Press

Published: 2017-07-27

Total Pages: 136

ISBN-13: 1040080731

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While worker safety is often touted as a companys first priority, more often than not, safety activity is driven by compliance to legislation rather than any safety improvement initiative. Lean takes a proactive approach it is not contingent on legislation. A serious Lean effort will tear apart an old inefficient entitlement-riddled culture and

Basics of Health Care Performance Improvement

Basics of Health Care Performance Improvement PDF

Author: Donald Lighter

Publisher: Jones & Bartlett Publishers

Published: 2011-11-15

Total Pages: 352

ISBN-13: 1449679838

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Basics of Health Care Performance Improvement: A Lean Six Sigma Approach prepares future healthcare administrators to meet the challenges of a changing marketplace through the proven Lean Six Sigma method of quality improvement—straightforward principles and procedures that enhance how healthcare organizations operate. With an eye toward meeting consumers’ increasing demand for value in health care, this new volume provides in-depth information on planning and implementing a “Define-Measure-Analyze-Improve-Control” (DMAIC) initiative to reduce errors and improve performance in healthcare settings, and serves as an essential reference on the basics of Lean Six Sigma and its application in augmenting the quality of care. Key Features: Lean Six Sigma case studies drawn from the industry; A thorough exploration of DMAIC approach to quality improvement; Discussion questions in every chapter Instructor Resources: Instructor's Manual, PowerPoint Presentations, and a TestBank

Lean Websites

Lean Websites PDF

Author: Barbara Bermes

Publisher: SitePoint Pty Ltd

Published: 2015-06-30

Total Pages: 252

ISBN-13: 1457192896

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A practical book on website performance for web developers, concentrating mainly on front-end performance improvement. It covers plenty of solid theory, but is also packed with useful, real world hints and tips that you can use on your sites today. Topics covered include: User experience, design and performance Measuring and monitoring performance Setting up a page weight budget Network and server improvements Optimizing images and video Optimizing scripts and third party content Lean DOM operations The book also comes with a handy "cheat sheet" summarizing many of the key tips contained within the book.

Lean Performance ERP Project Management

Lean Performance ERP Project Management PDF

Author: Brian J. Carroll

Publisher: CRC Press

Published: 2002-02-27

Total Pages: 311

ISBN-13: 1420000233

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Until now, Lean thinking has been narrowly focused on physical processes, causing serious shortcomings and failures in obtaining Lean benefits. Lean Performance ERP Project Management integrates strategy, people, process, and information technology into a project management methodology that applies Lean thinking to all processes. It uses Lean princ