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Leading Through Conflict

Author: Mark Gerzon

Publisher: Harvard Business Review Press

Published: 2006-05-08

Total Pages: 288

ISBN-13: 1633690334

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

The Culture Question

Author: Randy Grieser

Publisher: Greenleaf Book Group

Published: 2019-03-05

Total Pages: 186

ISBN-13: 198861709X

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Unfortunately, far too many people don’t like where they work. Some organizations are unhealthy and full of disrespectful behavior. Other workplaces are simply uninspiring. For various reasons, countless people feel trapped, indifferent, or bored at work. The authors of this book believe that people should be able to like where they work. When employees like the places they work, it’s not only good for their mental health and well-being, it’s also good for their organizations – both financially and otherwise. When a workplace culture is purposely created to be respectful and inspiring, employees are happier, more productive, and more engaged. By exploring six key elements that make up a healthy workplace culture, The Culture Question answers two fundamental questions: “How does your organization’s culture impact how much people like where they work?” and “What can you do to make it better?” Discover how to create a workplace where people like to work by focusing on these six elements of healthy workplace culture: Communicating Your Purpose and Values. Employees are inspired when they work in organizations whose purpose and values resonate with them. Providing Meaningful Work. Most employees want to work on projects that inspire them, align with what they are good at, and allow them to grow. Focusing Your Leadership Team on People. How leaders relate to their employees plays a major role in how everyone feels about their workplace. Building Meaningful Relationships. When employees like the people they work with and for, they are more satisfied and more engaged in their work. Creating Peak Performing Teams. People are energized when they work together effectively because teams achieve things that no one person could do on their own. Practicing Constructive Conflict Management. When leaders don’t handle conflict promptly and well, it quickly sours the workplace. This book includes survey feedback from over 2,400 leaders and employees and resources for putting these ideas into action.

Leading Through Crisis, Conflict, and Change in Higher Education

Author: Incorporated Magna Publications

Publisher:

Published: 2020-08-26

Total Pages: 170

ISBN-13: 9780912150765

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It's more than fair to say that everyone is going through a time of unprecedented obstacles and uncertain outcomes.Higher education is certainly of no exception.Now, with the onset of the COVID-19 pandemic and related challenges to educating students on campus, the need for leadership, crisis response, and change management from academic leadership, in this currently volatile landscape, is increasingly urgent.Compiled from Academic Leader articles, Leading through Crisis, Conflict, and Change in Higher Education brings you direct advice, from qualified subject matter experts from a variety of campuses, on wide-ranging nuanced aspects of managing difficult issues and topics.Leading through Crisis, Conflict, and Change in Higher Education emphasizes three key areas of higher education leadership and provides in-depth and extensive insights into each topic: Leading through Crisis Leading through Conflict Leading through Change Begin with valuable strategies and relevant guidance on navigating crucial topics, such as COVID-19, the #MeToo movement, and social injustice, among others, while steadily supporting your faculty, staff, and students.Next, receive a wealth of knowledge about managing conflicts on your campus. From the positive effects of conflict, to creating emotionally intelligent conversations, to managing intradepartmental conflict, to dealing with toxic leadership, and just understanding how to deal with those who just won't work cohesively with others, leading educators and leaders nationwide share how they directly deal with these issues and more.Finally, you'll discover numerous approaches about how to continuously improve and keep up with the constant changes of higher education, including innovation and technology, online education, inclusion and accessibility, Universal Design for Learning (UDL), Open Educational Resources, and more.Leading through Crisis, Conflict, and Change in Higher Education is your compilation of strong and compelling guidance from leaders and educators who have gone through and are currently going through the same difficult moments you are. Make this your tool for discovering the multiple facets of crisis communication, conflict management, and change leadership in higher education.Get your thorough guide to the foremost facets of leading through unprecedented times.

Mission Rift

Author: David E. Woolverton

Publisher: Augsburg Fortress Publishers

Published: 2021

Total Pages: 239

ISBN-13: 1506464777

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There are two types of conflict in congregations: conflict that kills and conflict that cultivates growth. So argues David E. Woolverton in Mission Rift: Leading through Church Conflict. Conflict that kills--that damages or destroys teams, ministries, missions, vibrancy--occurs when we as the people of God forget who we are, why we're here, and where we're going in carrying out the divine mission. Conflict that cultivates growth often begins with the same scenarios, but leaders see conflict as a context for learning how to live together as a people called to transform their neighborhoods, schools, and workplaces. In Mission Rift, Woolverton reorients our view of congregational conflict. In part 1, he examines conflict from a theological and ecclesiological framework, exploring why it is essential to discipleship and mission. In part 2, he presents six principles of missional leadership, challenging pastors and other leaders to define themselves within the frameworks of spiritual formation and family systems, and then to create environments that facilitate growth in faith communities. Rather than resolve conflict too quickly, Woolverton explains, lest we inadvertently sabotage the potential it has to draw a congregation toward spiritual growth, wise leaders recognize that a lack of conflict may be a symptom of missional decline, rather than congregational unity. When the church pursues its divine mission first, conflict may become essential for defining its mission priorities. Successfully leading through conflict toward a transformative end will empower a congregation's witness within its community and beyond.

From Conflict to Courage

Author: Marlene Chism

Publisher: Berrett-Koehler Publishers

Published: 2022-05-03

Total Pages: 221

ISBN-13: 1523000732

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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn't the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three As:” aggression, avoidance, and appeasing. “These coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it's all avoidance,” says Chism. In this book she shows how to fearlessly deal with conflict head-on by expanding your conflict capacity. Conflict capacity is a combination of three elements. The foundation is the Inner Game—the leader's self-awareness, values, discernment, and emotional integrity. The Outer Game is the skills, tools, and communication techniques built on that foundation. Finally, there's Culture—the visible and invisible structures around you that can encourage or discourage conflict. Chism offers exercises, examples, and expert guidance on developing all three elements. Leaders will discover techniques to increase leadership clarity, identify obstacles, and reduce resistance. They'll develop powerful skills for dealing with high-conflict people and for initiating, engaging in, and staying with difficult conversations. Readers will learn that when they see conflict as a teacher, courageously face it, and continually work on transforming themselves, they can get the resolution they are seeking. They can change minds.

Why Great Leaders Don't Take Yes for an Answer

Author: Michael A. Roberto

Publisher: Pearson Education

Published: 2005-06-06

Total Pages: 396

ISBN-13: 0132716461

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Harvard Business School's Michael Roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent and skepticism; use it to improve decisions; and align organizations behind those decisions. Learn from disasters like the Space Shuttle Columbia and JFK's Bay of Pigs Invasion, from successes like Sid Caesar and Bill Parcells, from George W. Bush's decision-making after 9/11. Roberto complements his compelling case studies with extensive new research on executive decisionmaking. Discover how to test and probe a management team; when 'yes' means 'yes' and when it doesn't; and how to build real consensus that leads to action. Gain important new insights into managing teams, mitigating risk, promoting corporate ethics, and much more.

The Elephant in the Boardroom

Author: Edgar Papke

Publisher: Red Wheel/Weiser

Published: 2015-10-19

Total Pages: 255

ISBN-13: 1632659832

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“When leaders fail to confront conflict, they become the ‘biggest elephant’ in the room.”In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict.Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict, and offers the know-how needed to use conflict as the engine of innovation and creativity. As a result, you will learn how to act courageously and be better equipped to lead and win in today’s complex and turbulent world.The Elephant in the Boardroom will help you:Better understand the unique relationship leaders have with conflict.Gain the self-knowledge required to confront conflict and attain higher levels of leadership performance.Learn how to foster cultures of openness and higher accountability.Identify the sources of dysfunctional conflict to create constructive change effectively.Learn to use a proven, seven-step model for effectively managing and leveraging conflict.Are you ready to confront the “big elephant in the room,” and manage the elephants living and thriving in your organization?

Becoming a Conflict Competent Leader

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2012-11-27

Total Pages: 325

ISBN-13: 1118417224

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The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Leading Through Conflict

Author: Mark Gerzon

Publisher: Harvard Business Press

Published: 2006

Total Pages: 294

ISBN-13: 9781591399193

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Argues that organisations need mediators, rather than divisive dictators, and outlines the 8 powerful skills required for cross-border leadership.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author: Mary Scannell

Publisher: McGraw Hill Professional

Published: 2010-05-28

Total Pages: 240

ISBN-13: 0071743669

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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.