The Knowing-doing Gap

The Knowing-doing Gap PDF

Author: Jeffrey Pfeffer

Publisher: Harvard Business Press

Published: 2000

Total Pages: 348

ISBN-13: 9781578511242

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The market for business knowledge is booming as companies looking to improve their performance pour millions of pounds into training programmes, consultants, and executive education. Why then, are there so many gaps between what firms know they should do and waht they actual do? This volume confronts the challenge of turning knowledge about how to improve performance into actions that produce measurable results. The authors identify the causes of this gap and explain how to close it.

The Dip

The Dip PDF

Author: Seth Godin

Publisher: Penguin

Published: 2007-05-10

Total Pages: 106

ISBN-13: 9781591841661

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A New York Times, USA Today, and Wall Street Journal bestseller In this iconic bestseller, popular business blogger and bestselling author Seth Godin proves that winners are really just the best quitters. Godin shows that winners quit fast, quit often, and quit without guilt—until they commit to beating the right Dip. Every new project (or job, or hobby, or company) starts out fun…then gets really hard, and not much fun at all. You might be in a Dip—a temporary setback that will get better if you keep pushing. But maybe it’s really a Cul-de-Sac—a total dead end. What really sets superstars apart is the ability to tell the two apart. Winners seek out the Dip. They realize that the bigger the barrier, the bigger the reward for getting past it. If you can beat the Dip to be the best, you’ll earn profits, glory, and long-term security. Whether you’re an intern or a CEO, this fun little book will help you figure out if you’re in a Dip that’s worthy of your time, effort, and talents. The old saying is wrong—winners do quit, and quitters do win.

Learning by Doing

Learning by Doing PDF

Author: Richard DuFour

Publisher: Solution Tree Press

Published: 2013-06-15

Total Pages: 318

ISBN-13: 1935249894

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Like the first edition, the second edition of Learning by Doing: A Handbook for Professional Learning Communities at Work helps educators close the knowing-doing gap as they transform their schools into professional learning communities (PLCs).

Get to the Point!

Get to the Point! PDF

Author: Joel Schwartzberg

Publisher: Berrett-Koehler Publishers

Published: 2017-10-16

Total Pages: 129

ISBN-13: 1523094125

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Whether you want to improve your impact in speeches, staff meetings, pitches, emails, PowerPoint presentations, or any other communication setting, this book provides a novel approach that teaches you how to go from simply sharing a thought to making a difference. --

Anticipate

Anticipate PDF

Author: Bill Thomas

Publisher: John Wiley & Sons

Published: 2012-10-16

Total Pages: 224

ISBN-13: 1118417216

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Design and implement the ideal customer focus Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the discrete techniques organizations use to deliver better service and create more satisfied customers. Anticipate extends and integrates those techniques to deliver an end-to-end customer experience that can be applied in any industry, by any type of organization. Get proven guidance on how to design and implement a customer-focused journey that moves beyond the transaction and satisfied customers, to a relationship and culture that creates and leverages loyalty – and the profitability that comes with it. Explains proprietary methods—such as the Customer Focus Maturity Model ® and Value Chain Labs ® —that teach readers the steps and tools organizations use to create, drive and optimize their customer focus. Authors Bill Thomas and Jeff Tobe have used their 10-point framework to guide Fortune 500’s, start-ups as well as non-profits in charting a customer-focused journey that matures, anticipates and delivers increasing levels of loyalty and profitability with their customers, and across their broader value chain. Anticipate will provide you with field-proven steps, tools and examples that you’ll use to take your customer-focused strategy, execution and culture to the ideal level.

Never Knowing

Never Knowing PDF

Author: Chevy Stevens

Publisher: St. Martin's Press

Published: 2011-07-05

Total Pages: 417

ISBN-13: 1429925124

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From the acclaimed author of Still Missing comes a psychological thriller about one woman's search into her past and the deadly truth she uncovers. All her life, Sara Gallagher has wondered about her birth parents. As an adopted child with two sisters who were born naturally to her parents, Sara did not have an ideal home life. The question of why she was given up for adoption has always haunted her. Finally, she is ready to take steps and to find closure. But some questions are better left unanswered. After months of research, Sara locates her birth mother---only to be met with horror and rejection. Then she discovers the devastating truth: Her mother was the only victim ever to escape a killer who has been hunting women every summer for decades. But Sara soon realizes the only thing worse than finding out about her father is him finding out about her. What if murder is in your blood? Never Knowing is a complex and compelling portrayal of one woman's quest to understand herself, her origins, and her family. That is, if she can survive. . . .

Knowing, Doing, Winning

Knowing, Doing, Winning PDF

Author: Kwai Yu

Publisher: eBook Partnership

Published: 2011-01-15

Total Pages: 181

ISBN-13: 1904235875

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Throughout this book, I will ask you to take coffee breaks. These breaks are designed to break up your learning and reflections in bite- size chunks. In many cases, the breaks direct you to a video or an article on the internet. The coffee breaks are designed to give you time and space to reflect; not only to reflect on what I have said but also to reflect on what you are saying to yourself. The secret to using this book is in understanding that the book isn't about me. It's about YOU. The only thing that matters is what you find yourself saying. This book isn't about copying 'my success formula' because I don't have one. I would be lying if I said I had. If there was a one-size- fits-all success formula, I think someone would have invented it and patented it by now. So, if someone tells you they have the formula to success, they are lying. The best way to capture and explore your own thinking is to catch yourself saying, 'I disagree with this!' and replace that thought with 'Why does that person think differently to me?' This book is about finding your own courage and tenacity to become a pioneering leader, a trailblazer who knows and wants to build something worth- while in your lifetime.

The Heaviness of Knowing: The Conscious Dreamer Series Book 1

The Heaviness of Knowing: The Conscious Dreamer Series Book 1 PDF

Author: Sharolyn G. Brown

Publisher: Moon-kissed Publishing

Published: 2016-07-01

Total Pages: 361

ISBN-13:

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They say the truth will set you free. They lie. Roxal is desperate to stay alive. So desperate that she pretends to obey her gods even though she knows they are false. But now her gods are hunting down and executing the non-believers, and Roxal fears her pretense may no longer keep her safe. Overachiever Lauren is on the verge of a brilliant technological breakthrough when an unexpected illness stops her in her tracks. Urgent visits to a hypnotherapist reveal an alien named Roxal is responsible. Is the alien a symptom of the illness? Or worse, is she real? Two women are in danger on two different worlds. Can their connection to each other be the key to saving them? Or will only one survive? The Heaviness of Knowing is the first book in a suspenseful, action-packed series for readers who love stories of overthrowing dystopian leaders and uncovering alien conspiracies. Buy your copy today and be transported to a world where knowing the truth is a death sentence. The Complete Conscious Dreamer Series Includes: The Heaviness of Knowing, Conscious Dreamer Series Book 1 The Peril of Knowing, Conscious Dreamer Series Book 2 The Sacrifice of Knowing, Conscious Dreamer Series Book 3 Science Fiction series, aliens, alien invasion, secret alien invasion conspiracy, thriller, alternate dimension, parallel dimension, scifi, sci fi, alien planet, dystopian, metaphysical