The Handbook of Human Services Management

The Handbook of Human Services Management PDF

Author: Rino J. Patti

Publisher: SAGE

Published: 2008-10

Total Pages: 537

ISBN-13: 1412952913

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Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.

Human Services as Complex Organizations

Human Services as Complex Organizations PDF

Author: Yeheskel Hasenfeld

Publisher: SAGE Publications

Published: 2009-07-29

Total Pages: 609

ISBN-13: 1483351467

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"Hasenfeld has done it again. An excellent collection of essays on many of the most important trends and issues involving human service organizations." —Mayer N. Zald, Professor (emeritus), Sociology, Social Work, and Management, University of Michigan The Second Edition of this best-selling text provides a comprehensive and state-of-the-art perspective on human service organizations. This vanguard collection weaves the latest theoretical and empirical studies in macro theory with contemporary examples from hospitals, schools, social service organizations, mental health centers, and public welfare agencies. Blending theory with application, this outstanding anthology highlights the moral choices and accomplishments made by human service organizations. Key Features of This Edition Presents the latest theoretical and empirical studies on human service organizations, offering students key analytical tools to study and understand human behavior in various contexts. Introduces important new topics, such as the impact of the policy environment, emotional labor, and advocacy Offers students a new perspective with original studies on organizational ideologies, conditions of work, structuration of service technologies, diversity, and discretion. Intended Audience This exceptional compilation of the best theoretical and empirical studies on human service organizations is indispensable to graduate students and scholars of organization studies, organizational behavior, and Human Behavior in the Social Environment.

Managing Human Service Organizations

Managing Human Service Organizations PDF

Author: Lynn E. Miller

Publisher: Praeger

Published: 1989-09-21

Total Pages: 264

ISBN-13:

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This volume grew out of a series of highly respected management training programs for executive directors of nonprofit corporations. The contributing authors have participated in training and consulting activities under the sponsorship of La Salle University's Nonprofit Management Development Center and thus provide a unique source of field-tested advice and management information for executive directors and other top level managers of human service organizations. Unlike books which suggest that all organizations should be run in basically the same way, Miller and her colleagues have provided conceptual frameworks to help managers think broadly about different aspects of managing their particular organizations, as well as specific suggestions, tools, and techniques drawn from these frameworks. The volume is divided into four sections that correspond to different areas of management function. Beginning with general management, the contributors discuss such issues as strategic planning, organizational structure, effective leadership, and the nonprofit board of directors. The following section focuses on fiscal management and administration and includes chapters on a framework of accounting for human service agencies, the development of a financial reporting system, and the use of accounting data as a management tool. Turning to operational functions, the contributors look at marketing perspectives for community service agencies, operations planning and control, management information systems, and evaluating program outcomes. The book concludes with examinations of effective communication within the organization and managing volunteers. The text is accompanied by numerous explanatory exhibits and figures.