Workplace Culture in Academic Libraries

Workplace Culture in Academic Libraries PDF

Author: Kelly Blessinger

Publisher: Elsevier

Published: 2013-02-11

Total Pages: 389

ISBN-13: 1780633688

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Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency. Includes the most current best practices and models in academic libraries Represents the viewpoints of both the employee and manager Focuses on the academic library as workplace rather than as a service provider

Cultivating Engaged Staff

Cultivating Engaged Staff PDF

Author: Margaret Zelman Law

Publisher: Bloomsbury Publishing USA

Published: 2017-09-21

Total Pages: 208

ISBN-13:

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Specifically written about the library work environment, this book offers strategies for creating and maintaining a positive and supportive LIS environment that will engage all types of staff, resulting in increased performance. Workplace engagement is a growing trend in management for good reason: the success of any organization depends as much on the mindsets and attitudes of the staff as any other factor or material component. This book shares research-derived strategies for creating and maintaining a positive LIS environment that will engage and empower all types of library employees—strategies that will boost worker engagement and improve performance. The information in Cultivating Engaged Staff: Better Management for Better Libraries is based on the author's doctoral research investigating the conditions that lead to higher levels of workplace engagement and how these elements interact to create an environment that supports engagement. Readers will come away with a clear understanding of how to apply these research findings in the LIS field, with particular reference to the changing technological environment, the nature of the work, and the legislative and political environment. The book also includes real-life stories that enable managers to view their own behavior through the eyes of other colleagues and workers.

Global Call Center Employees in India

Global Call Center Employees in India PDF

Author: Mayank Kumar Golpelwar

Publisher: Springer

Published: 2015-10-23

Total Pages: 224

ISBN-13: 3658118679

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Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, the author takes a look at the validity of the criticism against the BPO industry. He uses the framework of cultural theories to analyze and present the gap between the mainstream Indian culture and its rapidly emerging and globalized BPO sub-culture.

Reforming Reference

Reforming Reference PDF

Author: Ratan Kumar Khan

Publisher: Mittal Publications

Published: 2004

Total Pages: 162

ISBN-13: 9788170999485

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This Book Is For Advanced Students In Library And Information Science And Practising Reference Librarians. Provides An Overview Of The Concepts And Processes Behind The Current Reference Services On The Philosophic Rationale For The Reference Services, Nature Of Effective Conversation, The Challenges Of Web, Features Of Remote Reference Services Etc. Contributes Towards Quality Reference Service.

The Oxford Handbook of Organizational Climate and Culture

The Oxford Handbook of Organizational Climate and Culture PDF

Author: Karen M. Barbera

Publisher: Oxford University Press

Published: 2014-05-07

Total Pages: 752

ISBN-13: 0199395926

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The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.

Managing Change for Library Support Staff

Managing Change for Library Support Staff PDF

Author: Anne Goulding

Publisher:

Published: 1996

Total Pages: 178

ISBN-13:

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In today's library environment the only constant seems to be change. This book describes how external and internal organizational changes have specifically affected library support staff who, being at the sharp end of the service, have to cope with the effects of change on a daily basis. Library managers need to inform themselves on how change affects the working experiences of staff, and how, in the face of uncertainty and upheaval, they can ensure those staff remain motivated and committed. Drawing upon case study and interview data, the author discusses: who library support staff are and why library managers should be particularly concerned about their welfare; the changing working environment of library support staff; work design; working conditions; the organizational climate; workforce planning and equal opportunities. The result is a rich picture of the current state of support staff roles in today's libraries.

ClimateQUAL

ClimateQUAL PDF

Author: Charles B. Lowry

Publisher: Rowman & Littlefield

Published: 2017-08-31

Total Pages: 214

ISBN-13: 153810654X

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ClimateQUAL® is a toolkit that provides the ultimate management tool in a library setting for effective organizational adaptation by employing deep assessment of a library’s staff opinions that plumb the dimensions of climate and organizational culture. It has produced important new research findings over the 15 year period it has been applied.