Interpersonal Conflict Resolution

Interpersonal Conflict Resolution PDF

Author: Alan C. Filley

Publisher: Pearson Scott Foresman

Published: 1975

Total Pages: 196

ISBN-13:

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Types and sources of conflict; Methods of conflict resolution and problem solving; The language of conflict and problem solving; Personal styles of conflict resolution; Attitudes and problem solving; Organizing for conlict or cooperation; Early stages of integrative decision making; Later stages of integrative decision making; Changing conflict resolution skills and behavior.

Managing Interpersonal Conflict

Managing Interpersonal Conflict PDF

Author: William A. Donohue

Publisher: SAGE

Published: 1992-07

Total Pages: 188

ISBN-13: 9780803933125

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This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Interpersonal Conflict

Interpersonal Conflict PDF

Author: Joyce L. Hocker

Publisher: WCB/McGraw-Hill

Published: 1995

Total Pages: 326

ISBN-13:

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An introduction to the theory and practice of conflict management. This text first describes the components and dynamics of interpersonal conflict then the various strategies for negotiation, bargaining and resolution.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration PDF

Author: Mary Scannell

Publisher: McGraw Hill Professional

Published: 2010-05-28

Total Pages: 240

ISBN-13: 0071743669

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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Competence in Interpersonal Conflict

Competence in Interpersonal Conflict PDF

Author: William R. Cupach

Publisher: McGraw-Hill Companies

Published: 1997

Total Pages: 0

ISBN-13: 9780070150560

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This text demonstrates the uses of competent communication in interpersonal conflict using current research to show effective and appropriate interpersonal management. The first two chapters lay out a conceptual foundation for understanding interpersonal conflict. It then describes the nature of conflict messages, how different people define and react to conflict and the consequences, both positive and negative, of conflict interactions. Chapters 7-10 explore conflict in four settings. The text concludes with a look at the conflicts students may face in their lives and the need to adopt an ethical stance in managing conflict.

Inter-act

Inter-act PDF

Author: Kathleen S. Verderber

Publisher: Oxford University Press, USA

Published: 2004

Total Pages: 508

ISBN-13: 9780195168471

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"Inter-Act" has long been a leading text in the interpersonal communications market. For the 10th edition of the text, the Verderbers continue to present readers with a strong framework of communication skills, supported by conclusions drawn from contemporary research and theoretical work done by scholars working in the field. Real-life examples and scenarios bring the skills and concepts presented to life. This balanced text should help students to develop an effective interpersonal communication style.

Conflict Management and Problem Solving

Conflict Management and Problem Solving PDF

Author: Dennis J.D. Sandole

Publisher: NYU Press

Published: 1987-10-01

Total Pages: 340

ISBN-13: 9780814778661

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Violent conflicts exist at many levels throughout the modern world and their influence extends, in varying degrees, to all aspects of everyday living. Ways of responding to conflicts are especially important, therefore, to all professionals and policy-makers who deal with human relations, where conflict can be a major feature. This book is a unique presentation of the views of practitioners, theorists and researchers from a variety of disciplines, looking at conflict resolution. It looks at constructive alternatives to the traditional ways of dealing with conflict, providing solutions which fall outside the usual 'win-lose' parameters. It is also a 'state-of-the-art' examination of the newly emerging field of conflict management, which is currently gaining ground as a specific area of study in the United States throughout the world. Contents Part I: Conflict Management: Generic Theory, Research, and Practice Part II: Conflict Management: Interpersonal to International Levels Part III: Conflict Management: The International Level Part IV: Conflict Management: Generic Theory, Research and Practice Re-visited