Intercultural Services

Intercultural Services PDF

Author: Gary M. Wederspahn

Publisher: Routledge

Published: 2009-11-03

Total Pages: 359

ISBN-13: 1136394710

DOWNLOAD EBOOK →

For worldwide intercultural services, here is one-stop shopping at its best. This easy-to-use guide gives you practical advice to locate, evaluate, purchase, and oversee intercultural services. It describes and provides easy access (including websites and e-mail addresses) to the world's leading intercultural services. These high-impact, productive, and cost-effective service providers are critical to your operation's growth strategy and global success. This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on: * exploring intercultural services * key intercultural concept * cross-border roles and organizations * choosing service providers * working with suppliers * types and qualities of products Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.

Intercultural Skills in Action

Intercultural Skills in Action PDF

Author: Darren LaScotte

Publisher: University of Michigan Press

Published: 2021-07-30

Total Pages: 169

ISBN-13: 0472038567

DOWNLOAD EBOOK →

Although traditional ESL/EFL textbooks have primarily introduced cultural topics at a knowledge level only, this textbook is designed to create meaningful opportunities for students to reflect on and practice intercultural skills in ways that are relatable in their daily lives and that can lead to a more satisfying US academic experience.

Cross-Cultural Design for IT Products and Services

Cross-Cultural Design for IT Products and Services PDF

Author: Pei-Luen Rau

Publisher: CRC Press

Published: 2012-12-04

Total Pages: 261

ISBN-13: 1439838747

DOWNLOAD EBOOK →

With the increase of globalization of business and industry, IT products and services are often produced and marketed across geographical cultural boundaries without adequate consideration of culture. There is a high probability that IT products and services developed in one country may not be effectively used in another country, which may hinder t

Intercultural Services

Intercultural Services PDF

Author: Gary M. Wederspahn

Publisher: Routledge

Published: 2009-11-03

Total Pages: 358

ISBN-13: 1136394729

DOWNLOAD EBOOK →

For worldwide intercultural services, here is one-stop shopping at its best. This easy-to-use guide gives you practical advice to locate, evaluate, purchase, and oversee intercultural services. It describes and provides easy access (including websites and e-mail addresses) to the world's leading intercultural services. These high-impact, productive, and cost-effective service providers are critical to your operation's growth strategy and global success. This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on: * exploring intercultural services * key intercultural concept * cross-border roles and organizations * choosing service providers * working with suppliers * types and qualities of products Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.

Learning Through Serving

Learning Through Serving PDF

Author: Christine M. Cress

Publisher: Taylor & Francis

Published: 2023-07-03

Total Pages: 382

ISBN-13: 1000980618

DOWNLOAD EBOOK →

This substantially expanded new edition of this widely-used and acclaimed text maintains the objectives and tenets of the first. It is designed to help students understand and reflect on their community service experiences both as individuals and as citizens of communities in need of their compassionate expertise. It is designed to assist faculty in facilitating student development of compassionate expertise through the context of service in applying disciplinary knowledge to community issues and challenges. In sum, the book is about how to make academic sense of civic service in preparing for roles as future citizen leaders. Each chapter has been developed to be read and reviewed, in sequence, over the term of a service-learning course. Students in a semester course might read just one chapter each week, while those in a quarter-term course might need to read one to two chapters per week. The chapters are intentionally short, averaging 8 to 14 pages, so they do not interfere with other course content reading. This edition presents four new chapters on Mentoring, Leadership, Becoming a Change Agent, and Short-Term Immersive and Global Service-Learning experiences. The authors have also revised the original chapters to more fully address issues of social justice, privilege/power, diversity, intercultural communication, and technology; have added more disciplinary examples; incorporated additional academic content for understanding service-learning issues (e.g., attribution theory); and cover issues related to students with disabilities, and international students. This text is a student-friendly, self-directed guide to service-learning that: Develops the skills needed to succeed Clearly links service-learning to the learning goals of the course Combines self-study and peer-study workbook formats with activities that can be incorporated in class, to give teachers maximum flexibility in structuring their service-learning courses Promotes independent and collaborative learning Equally suitable for courses of a few weeks’ or a few months’ duration Shows students how to assess progress and communicate end-results Written for students participating in service learning as a class, but also suitable for students working individually on a project. Instructor's Manual This Instructor Manual discusses the following six key areas for aligning your course with use of Learning through Serving, whether you teach a senior-level high school class, freshman studies course, or a college capstone class: 1. Course and syllabus design 2. Community-partner collaboration 3. Creating class community 4. Strategic teaching techniques 5. Developing intercultural competence 6. Impact assessment

Cross-Cultural Servanthood

Cross-Cultural Servanthood PDF

Author: Duane Elmer

Publisher: InterVarsity Press

Published: 2009-08-20

Total Pages: 214

ISBN-13: 0830874836

DOWNLOAD EBOOK →

Duane Elmer asked people around the world how they felt about Western missionaries. The response? "Missionaries could be more effective if they did not think they were better than us." The last thing we want to do in cross-cultural ministry is to offend people in other cultures. Unfortunately, all too often and even though we don't mean it, our actions communicate superiority, paternalism, imperialism and arrogance. Our best intentions become unintentional insults. How can we minister in ways that are received as true Christlike service? Cross-cultural specialist Duane Elmer gives Christians practical advice for serving other cultures with sensitivity and humility. With careful biblical exposition and keen cross-cultural awareness, he shows how our actions and attitudes often contradict and offend the local culture. He offers principles and guidance for avoiding misunderstandings and building relationships in ways that honor others. Here is culturally-savvy insight into how we can follow Jesus' steps to become global servants. Whether you're going on your first short-term mission trip or ministering overseas for extended periods, this useful guide is essential reading for anyone who wants to serve effectively in international settings with grace and sensitivity.

Innovations in Delivering Culturally Sensitive Social Work Services

Innovations in Delivering Culturally Sensitive Social Work Services PDF

Author: Yvonne Asamoah

Publisher: Routledge

Published: 2013-01-11

Total Pages: 147

ISBN-13: 1135839077

DOWNLOAD EBOOK →

Innovations in Delivering Culturally Sensitive Social Work Services: Challenges for Practice and Education is for human service professionals and educators who are seeking innovative ways to make their practice and service delivery more culturally appropriate and their education and training more relevant. As Editor Yvonne Asamoah explains, “There has never been a more critical time for social work practitioners, educators, and policy makers to critique their programs, service delivery systems, and curricula for cultural relevance. Apart from federal and state mandates which require agencies to demonstrate how they are preparing workers to deliver culturally sensitive services, demographic shifts and increasing economic hardships are continually producing a more diverse clientele in need of service. . . . Being sensitive to the needs of the local community and the subtle, but significant, ethnic differences within them is critical and has important implications for training, policy, and practice.” The contributors describe actual models put into practice in the U.S. and Canada--analyzing the results and debating the issues of diversity and cultural sensitivity in regard to the social work profession. Innovations in Delivering Culturally Sensitive Social Work Services gives you an inside look at different approaches, programs, and studies, including: an innovative demonstration project designed to deliver social services to people from different cultures in Canada an eight-step communication process model that social work agency supervisors and training units may use to help workers become more effective multicultural practitioners a study on the incidents of misunderstanding between social workers from a Western-oriented society and those from a non-Western society in terms of culture shock the results of a statewide survey in Nevada on attitudes of social workers in relation to diversity, using a modified Multicultural Counseling Inventory to measure awareness, knowledge, and skills the four major multicultural issues considered critical to the delivery of health and mental health, and preventative and treatment services to Latino clients an examination of the issue of diversity in the workplace using the university and schools of social work as examples Other important contributions in Innovations in Delivering Culturally Sensitive Social Work Services include a unique look at the topic of cultural diversity and sensitivity from a management perspective--introducing you to the concept of the ‘globally aware’social work manager. Practical suggestions to assist you in achieving global awareness are provided through a “Global Problem Analysis Worksheet” including issues of staffing, hiring and retention of foreign born staff; service planning and organization to meet the needs of immigrants, refugees, and other international populations; staff development; and broader organizational concerns of information systems and policymaking. Two other chapters directly relate to the critical issues raised by Paige in his comprehensive 1986 work on cross-cultural orientation and applications. These chapters will help you view your own cross-cultural encounters with both clients and peers in a broader, theoretical context.