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Tacit Knowledge Capture
Author: William G. Dzekashu, PhD
Publisher: Xlibris Corporation
Published: 2015-06-19
Total Pages: 152
ISBN-13: 1503578119
DOWNLOAD EBOOK →About This Book: Knowledge loss forced organizations to develop knowledge capture programs. Yet captured knowledge proved deficient in quality, due in part to lack of integration of quality management throughout the capture process. This book presents the outcome of a case study that explored the impact of integrating quality management into the tacit knowledge–capture process. The study framed around Polanyi’s theory of tacit knowing proves the perfect management companion. From a social perspective, implementation of a model that encompasses personality and quality could improve the decision-making process. Book Review: “This book presents the outcome of a case study investigation of quality problems associated with learning tacit knowledge. Using qualitative methods, Dr. Dzekashu finds through the study that focusing on human development needs and quality control in knowledge transmittal mitigates quality degradation issues associated with transmitting tacit knowledge. These findings provide important implications for managers seeking to maintain critical and quality mass of organizational knowledge in the face of a rapidly aging workforce.” —Hermann A. Ndofor, PhD, assistant professor, Mays Business School, Texas A&M University
Handbook of Research on Tacit Knowledge Management for Organizational Success
Author: Jaziri-Bouagina, Dhouha
Publisher: IGI Global
Published: 2017-04-20
Total Pages: 542
ISBN-13: 1522523952
DOWNLOAD EBOOK →Continuous improvements in businesses practices have created enhanced opportunities for growth and development. This not only leads to higher success in day-to-day profitability, but it increases the overall probability of success for organizations. The Handbook of Research on Tacit Knowledge Management for Organizational Success is a pivotal reference source for the latest advancements and methodologies on knowledge administration in the business field. Featuring extensive coverage on relevant areas such as informal learning, quality management, and knowledge acquisition, this publication is an ideal resource for practitioners, marketers, human resource managers, professors, researchers, and students seeking academic material on knowledge management techniques.
Integrating Business Management Processes
Author: Titus De Silva
Publisher: CRC Press
Published: 2020-08-18
Total Pages: 1339
ISBN-13: 1000097587
DOWNLOAD EBOOK →Integrating Business Management Processes: Volume 3: Harmonising Quality, Food Safety and Environmental Processes (978-0-367-48547-4) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management, this book, one of three, provides useful guidance to design, implement, maintain and improve its effectiveness and is intended to provide readers with practical "how to" methods for integrating quality, safety and environmental management processes. This volume sets out procedures and flowcharts to show how the integration of these processes can be achieved. Separated into management procedures, core procedures, support procedures and assurance procedures and complemented by practical examples, this book is an invaluable resource for complete systems development and integration. This book, along with its two companion volumes, is a practical guide for real managers, designed to help them manage their business more effectively and gain competitive advantage. Titus De Silva is a consultant in management skills development, pharmacy practice, quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka.
Applying Knowledge Management to Build-to-Order Processes in Manufacturing and Service Companies
Author: Thomas Zachariah
Publisher: Anchor Academic Publishing
Published: 2017-03
Total Pages: 85
ISBN-13: 3960671164
DOWNLOAD EBOOK →Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.
Knowledge Management in Organizations
Author: Lorna Uden
Publisher: Springer
Published: 2019-06-11
Total Pages: 550
ISBN-13: 3030214516
DOWNLOAD EBOOK →This book contains the refereed proceedings of the 14th International Conference on Knowledge Management in Organizations, KMO 2019, held in Zamora, Spain, in July 2019. The 46 papers accepted for KMO 2018 were selected from 109 submissions and are organized in topical sections on: knowledge management models and analysis; knowledge transfer and learning; knowledge and service innovation; knowledge creation; knowledge and organization; information systems and information science; data mining and intelligent science; social networks and social aspects of KM; big data and IoT; and new trends in IT.
Dissertation Abstracts International
Knowledge Sharing in the Integrated Enterprise
Author: Peter Bernus
Publisher: Springer
Published: 2006-03-09
Total Pages: 452
ISBN-13: 0387297669
DOWNLOAD EBOOK →Enterprise Architects, in their endeavor to achieve Enterprise Integration, have limited guidance on how best to use Enterprise Models and Modeling Tools to support their practice. It is widely recognized that the practice of engineering enterprises needs a number of models, but how to maintain the relation between these models with ease is still a problem. Model interoperability is an issue on multiople counts: - How to interchange models between enterprise modeling tools? - How to maintain the interdependencies between models - whether they describe the enterprise on the same level (but from different points of view), or from the same point of view (but on different levels of abstraction and granularity)? - How to maintain a coherent and evolving set of enterprise models in support onf continuous change processes? - How to use and reuse enterprise models as a knowledge resource? The answers to these questions are of great importance to anyone who is implementing ISO9001:2000 requirements, whether through using enterprise architecture practice or not - although it can be argued that a well executed architecture practice should satisfy ISO9001 without additional effort. This volume attacks the problem on three fronts: 1. Authors working in international standardisation and tool development as well as in enterprise modeling research present the latest developments in semantic integration; 2. Authors who are practitioners of, or conducting active research in, enterprise architecting methodologies give an account on the latest developments and strategic directions in architecture frameworks and methodologies; 3. Authors who use or develop information integration infrastructures present best practice and future trends of this aspect of enterprise integration. Chapters of this book include contributions to the International Conference on Enterprise Integration and Modelling Technology (ICEIMT'04), and those presented at the Design of Information Infrastructure Systems for Manufacturing (DIISM'04) Workshop. While DIISM is traditionally oriented at supporting manufacturing practice, the results have a far greater domain of applicability.
Transactions on Computational Collective Intelligence XXXII
Author: Ngoc Thanh Nguyen
Publisher: Springer
Published: 2018-12-18
Total Pages: 219
ISBN-13: 3662586118
DOWNLOAD EBOOK →These transactions publish research in computer-based methods of computational collective intelligence (CCI) and their applications in a wide range of fields such as the semantic web, social networks, and multi-agent systems. TCCI strives to cover new methodological, theoretical and practical aspects of CCI understood as the form of intelligence that emerges from the collaboration and competition of many individuals (artificial and/or natural). The application of multiple computational intelligence technologies, such as fuzzy systems, evolutionary computation, neural systems, consensus theory, etc., aims to support human and other collective intelligence and to create new forms of CCI in natural and/or artificial systems. This thirty-second issue presents 5 selected papers in the field of management, economics and computer science.
Business Process Management Workshops
Author: Stefanie Rinderle-Ma
Publisher: Springer
Published: 2010-03-17
Total Pages: 707
ISBN-13: 3642121861
DOWNLOAD EBOOK →This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm, Germany, in conjunction with the 7th International Conference on Business Process Management, BPM 2009, in September 2009. The eight workshops were on Empirical Research in Business Process Management (ER-BPM 2009), Reference Modeling (RefMod 2009), Business Process Design (BPD 2009), Business Process Intelligence (BPI 2009), Collaborative Business Processes (CBP 2009), Process-Oriented Information Systems in Healthcare (ProHealth 2009), Business Process Management and Social Software (BPMS2 2009), Event-Driven Business Process Management (edBPM 2009). The 67 revised full papers presented were carefully reviewed and selected from numerous submissions.
