Innovation Orientation in Business Services

Innovation Orientation in Business Services PDF

Author: Krzysztof Borodako

Publisher: Edward Elgar Publishing

Published: 2021-04-30

Total Pages: 224

ISBN-13: 1839109556

DOWNLOAD EBOOK →

This timely book proposes a new perspective on building innovation in companies providing business services. Implementing an innovation orientation paradigm based on six pillars – strategy, organisational culture, human resources, structure and process, marketing, and technology – it sets out a framework for achieving innovation through knowledge management.

An Integrative Approach to Innovation Management

An Integrative Approach to Innovation Management PDF

Author: Nicolas Zacharias

Publisher: Springer Science & Business Media

Published: 2011-08-27

Total Pages: 112

ISBN-13: 3834970425

DOWNLOAD EBOOK →

Nicole Zacharias identifies four different types of innovation orientation and shows that the most innovative companies are financially not the most successful. Furthermore, he investigates positive and negative customer responses to different dimensions of innovativeness as well as contingencies that might alter these linkages.

Advances in Services Innovations

Advances in Services Innovations PDF

Author: Dieter Spath

Publisher: Springer Science & Business Media

Published: 2006-12-02

Total Pages: 308

ISBN-13: 3540298606

DOWNLOAD EBOOK →

The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.

Business Model Innovation

Business Model Innovation PDF

Author: Constantinos Markides

Publisher: Cambridge University Press

Published: 2023-06-29

Total Pages: 119

ISBN-13: 1108999174

DOWNLOAD EBOOK →

Digital technologies have allowed for the proliferation of new business models, something that has attracted the attention of academic research. Much of this research has focused on (i) understanding what a business model is and its theoretical connection to the concept of strategy, and (ii) exploring what business model innovation is and what its sources and outcomes are. Less work has gone into studying the issues that established firms face in business model innovation – such as how to respond to the arrival of a disruptive business model in one's industry, or how to compete with dual business models or how to migrate from one business model to another. This Element approaches the topic of business model innovation from the perspective of the established firm and examines the unique strategic and organizational issues that big, established companies face when a new business model enters their markets.

Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation

Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation PDF

Author: Chew, Eng K.

Publisher: IGI Global

Published: 2012-11-30

Total Pages: 620

ISBN-13: 1466625139

DOWNLOAD EBOOK →

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.

Handbook of Service Business

Handbook of Service Business PDF

Author: John R. Bryson

Publisher: Edward Elgar Publishing

Published: 2015-04-30

Total Pages: 465

ISBN-13: 1781000417

DOWNLOAD EBOOK →

Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. This Handbook co

Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation

Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation PDF

Author: Kristensson Per

Publisher: World Scientific

Published: 2019-02-26

Total Pages: 332

ISBN-13: 9813273399

DOWNLOAD EBOOK →

Service innovation is a concept that, for the last decade, has received increased attention both among academics as well as practitioners. However, service innovation is a multi-fragmented concept which often induces confusion. The main purpose of the book is to discuss and explain what service innovation is, based on contemporary research. It explains service innovation from three different perspectives: stimulation, realization, and value capture.Stimulation: Focuses on the front-end of service innovation. It deals with structures, cultures, and processes that stimulates innovation. Idea management will be a central part of this, where the specifics with handling service ideas, both internally and externally, are illuminated.Realization: Deals with aspects on how to realize service innovations. This includes different aspects such as specific tools to be used for developing services, and also processes such as service design which aims to receive a better understanding of the customer or user. As co-creation is an important aspect of service innovation, this will also be dealt with. Finally, as many service innovations require behavior change (internally within the organization and externally among the receiving parties), this will also be covered.Value capture: Companies transitioning to become more service-oriented discover the need to reconsider old business models in order to capitalize on their service offerings. Services are often taken for granted and included in the price. This book will addresses the problem of going 'from free to fee'. In addition, the book also deals with the difficulties that involve moving from a traditional product-oriented logic to a more contemporary service-logic.

The Handbook of Innovation and Services

The Handbook of Innovation and Services PDF

Author: F. Gallouj

Publisher: Edward Elgar Publishing

Published: 2011-11-01

Total Pages: 823

ISBN-13: 1849803307

DOWNLOAD EBOOK →

'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it approaches its task from a variety of directions.' From the foreword by William J. Baumol, New York University, US 'The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and the economics of innovation. Selected topics include the "cost disease", services innovation in the global economy, social innovation in the services, and innovation and employment in services. The book, I am sure, will become a standard reference volume in both these fields in the ensuing years.' Edward Wolff, New York University, US This Handbook brings together 49 international specialists to address an issue of increasing importance for the world's post-industrial economies; innovation as it relates to services. Contemporary economies have two fundamental characteristics. Firstly, they are service economies in as much as services account for more than 70 per cent of the wealth and jobs in most developed countries. Secondly, they are innovation economies as recent decades have seen an unprecedented development of scientific, technological, organisational and social innovations. This Handbook expertly links these two major characteristics in order to investigate the role of innovation in services, an issue that until now has been inadequately explored and one that poses many theoretical and operational challenges. This comprehensive volume encompasses the views of eminent scholars from a range of disciplines including economics, management, sociology and geography, and draws on a number of different analytical and methodological perspectives. With its multi-disciplinary approach this Handbook will be an invaluable reference source for academics and students in the fields of economics, management and the geography of services and innovation. Public authorities and managers in the service sector will also find this book fascinating.

Mission-Oriented Finance for Innovation

Mission-Oriented Finance for Innovation PDF

Author: Mariana Mazzucato

Publisher: Rowman & Littlefield

Published: 2015-03-06

Total Pages: 175

ISBN-13: 1783484969

DOWNLOAD EBOOK →

The role of the state in modern capitalism has gone beyond fixing market failures. Those regions and countries that have succeeded in achieving “smart” innovation-led growth have benefited from long-term visionary “mission-oriented” policies—from putting a man on the moon to tackling societal challenges such as climate change and the wellbeing of an ageing population. This book collects the experience of different types of mission-oriented public institutions around the world, together with thought-provoking chapters from leading economists. As the global debate on deficits and debt levels continues to roar, the book offers a challenge to the conventional narrative—asking what kinds of visionary fiscal policies we need to help promote "smart” innovation-led, inclusive, and sustainable growth.