Author: Amna Ali Al Mansoori
Publisher:
Published: 2018
Total Pages: 372
ISBN-13:
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Purpose - The purpose of this research is to examine direct and indirect linkages amongst Organizational leadership, organizational structure, organizational culture and organizational citizenship behavior (OCB) provide a framework that helps to understand, predict, and control factors affecting firm's knowledge management architecture. The research examines the researchers conducted in the domain of knowledge management and proposes a framework to be used by the organizations to increase organizational growth and sustainability. Here, the proposed framework wherein seventeen hypothesizes concerning the inclination of organizations using different cultural styles, organizational structures, and organizational leadership and OCB have for the key KM processes in the organization. An empirical study was carried out to ascertain the effect of the proposed framework on knowledge management across organizations. The study incorporates the linkages among relevant organizational and individual level variables for developing a knowledge management architecture for organizations. Design - methodology /approach - An empirical test of hypotheses by a confirmatory factor analysis and structural equation modelling were applied to the data collected from 468 sample [sic] from the middle management layer of service sector governmental organizations in the UAE. Findings - Organizational culture - market, adhocracy, market and clan - was found to positively and significantly influence knowledge management practices and organizational citizenship behavior. Similarly, participative and situational leadership were found to positively and significantly influence knowledge management practices. At the same time, the results in table 4.6 indicates that [sic] Moreover, participative and situational leadership have been found to significantly influence organizational citizenship behavior. Whereas, the results indicate that organizational citizenship behavior not to mediate on to the linkages of organizational structure, culture and leadership with knowledge management. Finally, it was found that organizational citizenship behavior positively and significantly moderates on to the relationships of flat organizational structure, leadership (ie., instrumental, situational and participative leadership) and organizational culture (clan, market and hierarchical organizational culture) with knowledge management practices. Practical implications - Based on the findings of the study, Managers need to understand, acknowledge, and appreciate the competence and commitment of their subordinates and entrust them with responsibilities. Managers have to be aware of their surroundings and sensitive to the abilities and motivations of their subordinates in order to be able to make effective decisions and help attain successful knowledge management. Originality/Value - The study makes a significant original contribution to the body of knowledge creation processes in particular and knowledge management in general. The study has practical implications for managers and leaders engaged in encouraging as well as supporting knowledge Management processes in the organizations in the UAE.