I'll Be Back

I'll Be Back PDF

Author: Shep Hyken

Publisher: Sound Wisdom

Published: 2021-09-21

Total Pages: 217

ISBN-13: 1640953027

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How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”

Terminator and Philosophy

Terminator and Philosophy PDF

Author: William Irwin

Publisher: John Wiley & Sons

Published: 2009-05-13

Total Pages: 310

ISBN-13: 0470730102

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Are cyborgs our friends or our enemies? Was it morally right for Skynet to nuke us? Is John Connor free to choose to defend humanity, or not? Is Judgment Day inevitable? The Terminator series is one of the most popular sci-fi franchises ever created, captivating millions with its edgy depiction of the struggle of humankind for survival against its own creations. This book draws on some of history’s philosophical heavy hitters: Descartes, Kant, Karl Marx, and many more. Nineteen leather-clad chapters target with extreme prejudice the mysteries surrounding intriguing philosophical issues raised by the series, including the morality of terminating other people for the sake of peace, whether we can really use time travel to protect our future resistance leaders in the past, and if Arnold’s famous T-101 is a real person or not. You’ll say “Hasta la vista, baby” to philosophical confusion as you develop a new appreciation for the complexities of John and Sarah Connor and the battles between Skynet and the human race.

I'll Be Back!: Arnold Schwarzenegger

I'll Be Back!: Arnold Schwarzenegger PDF

Author: Mandy Rennie

Publisher: Blurb

Published: 2019-06-11

Total Pages: 94

ISBN-13: 9780368932694

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Arnold "Arnie" Alois Schwarzenegger, born on July 30th, 1947, Thal, Styria, Austria, is an actor, filmmaker, businessman, investor, author, philanthropist, activist, politician, and former professional bodybuilder and powerlifter. He served two terms as the 38th Governor of California from 2003 to 2011.

Love You Forever

Love You Forever PDF

Author: Robert N. Munsch

Publisher: Firefly Books

Published: 2003

Total Pages: 36

ISBN-13: 9780920668375

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A young woman holds her newborn son And looks at him lovingly. Softly she sings to him: "I'll love you forever I'll like you for always As long as I'm living My baby you'll be." So begins the story that has touched the hearts of millions worldwide. Since publication in l986, Love You Forever has sold more than 15 million copies in paperback and the regular hardcover edition (as well as hundreds of thousands of copies in Spanish and French). Firefly Books is proud to offer this sentimental favorite in a variety of editions and sizes: We offer a trade paper and laminated hardcover edition in a 8" x 8" size. In gift editions we carry: a slipcased edition (8 1/2" x 8 1/4"), with a laminated box and a cloth binding on the book and a 10" x 10" laminated hardcover with jacket. And a Big Book Edition, 16" x 16" with a trade paper binding.

I'll be Right Back

I'll be Right Back PDF

Author: Mike Douglas

Publisher:

Published: 2000

Total Pages: 518

ISBN-13: 9780786223589

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For two decades, Mike Douglas's name was synonymous with television entertainment in America. His show, which aired each weekday, became the prototype for all future talk shows that sought to combine spontaneous conversation with the best in entertainment. In those twenty years virtually all the great performers and many outstanding sports figures and prominent statesmen, presidents included, appeared with Mike. Now, looking back, Mike Douglas delivers a memoir that is filled with terrific stories, each one told with wit, nostalgia, and more than a touch of class.

Top Five Regrets of the Dying

Top Five Regrets of the Dying PDF

Author: Bronnie Ware

Publisher: Hay House, Inc

Published: 2019-08-13

Total Pages: 322

ISBN-13: 1401956009

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Revised edition of the best-selling memoir that has been read by over a million people worldwide with translations in 29 languages. After too many years of unfulfilling work, Bronnie Ware began searching for a job with heart. Despite having no formal qualifications or previous experience in the field, she found herself working in palliative care. During the time she spent tending to those who were dying, Bronnie's life was transformed. Later, she wrote an Internet blog post, outlining the most common regrets that the people she had cared for had expressed. The post gained so much momentum that it was viewed by more than three million readers worldwide in its first year. At the request of many, Bronnie subsequently wrote a book, The Top Five Regrets of the Dying, to share her story. Bronnie has had a colourful and diverse life. By applying the lessons of those nearing their death to her own life, she developed an understanding that it is possible for everyone, if we make the right choices, to die with peace of mind. In this revised edition of the best-selling memoir that has been read by over a million people worldwide, with translations in 29 languages, Bronnie expresses how significant these regrets are and how we can positively address these issues while we still have the time. The Top Five Regrets of the Dying gives hope for a better world. It is a courageous, life-changing book that will leave you feeling more compassionate and inspired to live the life you are truly here to live.

I¿ll Be Back Before Midnight

I¿ll Be Back Before Midnight PDF

Author: Peter Colley

Publisher: Baker's Plays

Published: 2010-08

Total Pages: 84

ISBN-13: 9780874408409

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"The plot centers on a husband and wife. Jan, who's recovering from a nervous disorder. They rent a remote cabin from an odd farmer who delights in telling gruesome ghost stories. Then the husband's sister arrives, and all manner of frightening events occur. What happens to the fragile wife as bodies appear and disappear give this classic thriller its tremendously frightening impact." -- Page [4] of cover.

Total Recall

Total Recall PDF

Author: Arnold Schwarzenegger

Publisher: Simon and Schuster

Published: 2012-10-01

Total Pages: 920

ISBN-13: 1471126498

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This enhanced edition of Total Recall holds 16 videos clips, including behind the scenes footage from Terminator 3, political speeches from the Governor years and clips from Pumping Iron. In this fully illustrated ebook, Arnold Schwarzenegger takes us through each of the 170+ photographs and narrates each image. In his signature larger-than-life style, Arnold Schwarzenegger’s Total Recall is a revealing self-portrait of his illustrious, controversial and truly unique life. Born in a small Austrian town in 1947, a year of famine, he was the son of an austere police chief. He dreamed of moving to America to become a bodybuilding champion and a movie star. By the age of 21, he was living in Los Angeles and had been crowned Mr Universe. Within five years, he had learned English and become the greatest bodybuilder in the world. Within ten years, he had earned his college degree and was a millionaire from his business enterprises in real estate, landscaping and bodybuilding. He was also the winner of a Golden Globe Award for his debut as a dramatic actor in Stay Hungry. But that was only the beginning. The Terminator spawned numerous sequels and made him one of Hollywood's biggest stars, as he had a series of hit films including Predator, Total Recall, True Lies and Twins. He married Maria Shriver, becoming part of the Kennedy clan, while going on to become the Republican governor of California, where he led the state through a budget crisis, natural disasters and political turmoil. It is the greatest immigrant success story of our time. His story is unique, and uniquely entertaining, and he tells it brilliantly in these pages. Until now, he has never told the full story of his life, in his own voice. Here is Arnold, with total recall.

But I'll Be Back Again

But I'll Be Back Again PDF

Author: Cynthia Rylant

Publisher: HarperCollins

Published: 1993-10-22

Total Pages: 80

ISBN-13: 9780688126537

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In this straightforward autobiography, Newbery medalist Cynthia Rylant describes some of the most profound influences on her life: her grandmother, a tiny town called Beaver, the Beatles (especially Paul McCartney), and Robert Kennedy.