-PDF Download- Human Connection At Work How To Use The Principles Of Nonviolent Communication In A Professional Way EBOOK

Human Connection at Work; How to use the principles of Nonviolent Communication in a professional way

Author: Liv Larsson

Publisher: Lulu.com

Published: 2017-08-13

Total Pages: 172

ISBN-13: 9187489562

Nowadays people expect to be treated well when they go to the dentist, the supermarket or when they are connecting with their IT-support. If they are not they might turn to someone else the next time they need that service or product. Being professional and staying human might be the biggest competitive advantage of our time. It is said that the cost of attracting a new customer is six times the cost of keeping an old one. This book clarifies how you can be professional and human at the same time. Actually the author claims that it is only when you are truly human that you can be professional. Communication tools for many different kinds of situations. Support in dealing with "difficult people" or challenging dilemmas. Plenty of useful ideas that can be implemented directly. And much more...

Nonviolent Communication: A Language of Life

Author: Marshall B. Rosenberg

Publisher: PuddleDancer Press

Published: 2015-09-01

Total Pages: 229

ISBN-13: 1892005549

DOWNLOAD EBOOK →

5,000,000 COPIES SOLD WORLDWIDE • TRANSLATED IN MORE THAN 35 LANGUAGES What is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate—judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people—could indeed be called "violent communication." What is Nonviolent Communication? Nonviolent Communication is the integration of four things: • Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity • Language: understanding how words contribute to connection or distance • Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all • Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: • Increase our ability to live with choice, meaning, and connection • Connect empathically with self and others to have more satisfying relationships • Sharing of resources so everyone is able to benefit

Transforming Church Conflict

Author: Deborah van Deusen Hunsinger

Publisher: Westminster John Knox Press

Published: 2013-01-01

Total Pages: 271

ISBN-13: 0664238483

DOWNLOAD EBOOK →

Using real-world case studies and examples, Hunsinger and Latini helpfully guide pastors and lay leaders through effective and compassionate ways to deal with discord.

Words That Work in Business, 2nd Edition

Author: Ike Lasater

Publisher: PuddleDancer Press

Published: 2019-04-01

Total Pages: 192

ISBN-13: 1934336211

DOWNLOAD EBOOK →

Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.

Parenting From Your Heart

Author: Inbal Kashtan

Publisher: PuddleDancer Press

Published: 2004-09-01

Total Pages: 50

ISBN-13: 1892005948

DOWNLOAD EBOOK →

The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.Helping parents to connect compassionately with their children, show them love, and offer guidance even in difficult moments, this practical booklet describes how the Nonviolent Communication (NVC) process can transform parenting to promote peace for generations to come. NVC-based parenting tips and ten practical exercises to foster trust, improve cooperation, and inspire open dialogue are included.

Say What You Mean

Author: Oren Jay Sofer

Publisher: Shambhala Publications

Published: 2018-12-11

Total Pages: 306

ISBN-13: 161180583X

DOWNLOAD EBOOK →

Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating. The techniques in Say What You Mean will help you to: • Feel confident during conversation • Stay focused on what really matters in an interaction • Listen for the authentic concerns behind what others say • Reduce anxiety before and during difficult conversations • Find nourishment in day-to-day interactions “Unconscious patterns of communication create separation not only in our personal lives, they also perpetuate patterns of misunderstanding and violence that pervade our world. With clarity and great insight, Oren Jay Sofer offers teachings and practices that train us to speak and listen with presence, courage, and an open heart.” —Tara Brach, author of Radical Acceptance and True Refuge

We Can Work It Out

Author: Marshall B. Rosenberg

Publisher: PuddleDancer Press

Published: 2004-09-01

Total Pages: 27

ISBN-13: 1934336084

DOWNLOAD EBOOK →

The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone’s needs.

Living Nonviolent Communication

Author: Marshall Rosenberg, Ph.D.

Publisher: Sounds True

Published: 2012-06-01

Total Pages: 0

ISBN-13: 1604078278

DOWNLOAD EBOOK →

You’re about to have an uncomfortable meeting with your boss. The principal just called about your middle-schooler. You had a fight with your partner and it’s an hour before bed. You know your next move will go a long way toward defining your relationships with these individuals. So what do you do? We all find ourselves in situations similar to these and too often resort to the same old patterns of behavior—defending our need to be right, refusing to really listen, speaking cruelly out of anger and frustration, or worse. But there is another way. Living Nonviolent Communication gives you practical training in applying Dr. Marshall Rosenberg’s renowned process in the areas he has most often been asked for counsel: Conflict resolutionWorking with angerSpiritual practiceHealing and reconciliationLoving relationshipsRaising children Nonviolent Communication has flourished for four decades across 35 countries for a simple reason: it works. Now you can learn to activate its healing and transformational potential, with Living Nonviolent Communication.

De-Escalate

Author: Douglas E. Noll

Publisher: Simon and Schuster

Published: 2017-09-12

Total Pages: 256

ISBN-13: 1501176250

DOWNLOAD EBOOK →

Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.

The Heart of Nonviolent Communication

Author: Kristin K. Collier

Publisher: PuddleDancer Press

Published: 2023-04-01

Total Pages: 374

ISBN-13: 1934336432

DOWNLOAD EBOOK →

Do you want to learn how to express yourself honestly and compassionately? How to live in choice rather than submit or rebel? These are two of the key distinctions that Marshall B. Rosenberg, the creator of Nonviolent Communication, developed and taught as ways to reveal the consciousness behind his visionary practice. This book invites you into a systematic exploration of these key distinctions. Each chapter provides real-life examples from around the world alongside contributions from brain science research and awareness of power dynamics and systemic conditioning. Key by key, chapter by chapter, you'll collect understandings and practices that will help you see every action and relationship anew.Nonviolent Communication is often introduced as a model with four components—observation, feeling, need, and request. This is just the beginning. At its heart lies a reverence for life based on awareness of interdependence, wholeness, and power-with. With this consciousness, Nonviolent Communication reaches beyond interpersonal conversations into the realms of spirituality, social change, and life-serving community. Use this book as your key to moving toward the spirit of true connection.